UV Skinz (uvskinz.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 78% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
C
Chrissy · 2 reviews · Experienced 2026-07-15 ·
★★★★★
I ordered multiple items from the site
I ordered multiple items from the site, all were great quality. I had one issue with the toddler bikini bottom but customer service responded quickly and resolved the issue better then I would have suspected. They were always friendly, kept in touch through every moment of the process. I will definitely recommend this company to friends and will be back next year when I need more bathing suits and protection from the uvs and sun.
Reply from UV Skinz2026-08-03
Hi Chrissy,
Thank you so much for your review! We really appreciate that you took the time to share your experience and that our Customer Service Team was able to take care of you. We always want our customers to feel taken care of! We hope to continue to help you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
J
J B JBA · 1 review · Experienced 2026-07-25 ·
★★★★★
Excellent quality product!
Excellent quality product!! I have an autoimmune disease in which I must limit my sun exposure. Uv skins swim clothing allowed me to enjoy the beach and pool with the comfort knowing that I am protected from the sun.
Reply from UV Skinz2026-07-31
Hi J B,
Thank you so much for leaving us this review. It really means the world to us to know that we are able to help keep you protected. Customer like you are EXACTLY the reason we do what we do! Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
r
rebecca kelly · 1 review · Experienced 2026-07-27 ·
★★★★★
Customer Friendly
I had to return an item due to a sizing issue. They were very apologetic and immediately helped me with a return/exchange. They sent me return label via email and it cost me nothing! The process was speedy and simple. What impressed me most was their professionalism, kindness and sincerity. It is so amazing that a company values its customers so highly. This makes me feel confident with my purchases. Best purchase I ever made!
Reply from UV Skinz2026-07-31
Hi Rebecca,
Thank you so much for taking the time to leave this review. We absolutely love our customers and it was our pleasure to get this squared away for you. We are so grateful that you've become part of the UV Skinz family. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
J
Jen · 2 reviews · Experienced 2026-07-21 ·
★★★★★
I am very happy with my experiences…
I am very happy with my experiences with UV Skinz. The products are very good quality, and they stand behind them. When I had an issue, they were quick to respond and quite helpful. The only downside is that shipping takes a long time.
Reply from UV Skinz2026-07-31
Hi Jen,
Thank you so much for your review. We stand behind our products 100% and we are so glad to hear our team was able to help you when you had an issue. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
I had ordered shirts for may 18 month old granddaughter who unfortunately had an accident and received 2nd degree burns on her chest. I emailed UV Skinz and their customer service (Erica) responded immediately. They expedited the order for us. The order was received in just a few days.
This company was #1. I am highly satisfied and tell my friends and anyone else who will listen how receptive the company and staff is. I will be forevere grateful and a new cutomer. Thank you, thank you!!
Reply from UV Skinz2026-07-31
Hi Jill,
Thank you so much for leaving this review. We are so sorry that your granddaughter has gone through that experience! We appreciate you have chosen UV Skinz to help keep her protected as she heals. This is exactly why we do what we do. We want to empower families to have fun an live life outdoors. Have a sun-safe day!
UV Skinz Customer Service
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
A
AP · 1 review · Experienced 2026-07-01 ·
★★★★★
Poor experience from start to finish
It started with shipping. I ordered on 7/1 and got a shipping notice with tracking number the same day. I had did upgraded shipping and thought it would get to me by when I needed it. But USPS did not actually get the package until 7/7. Not sure how they can say something is on the way with tracking but not get it to USPS till 5 days later.
Then the fit: The Women's Active Swim Jammerz has a waist that did not match the legs. I could not pull them past my thighs, but when I just pulled them up on one leg they were more than big enough for me if the waist was not so small.
The Woman's Active Swim Bra appeared to be made for a child size torso. I could get it on no problem but it landed at the top of my breasts not under them.
Finally the Women's Aloha Long Sleeve Sun & Swim Shirt felt good and fit well except for the neck that felt like a choke collar.
Then they charge you for return shipping with no option to pay the shipping yourself for a full refund.
Will never buy from that site again.
Reply from UV Skinz2026-07-14
Hi AP,
Thank you for taking the time to share your experience with us. We're truly sorry that your first experience was so disappointing.
We apologize for the delay with your order. While a shipping label is created when an order has shipped from our warehouse, we understand how frustrating it is when there's a delay with tracking updates with the carrier, especially when you upgraded your shipping and were expecting it to arrive in time. We know that wasn't the experience you were hoping for.
We appreciate the detailed feedback regarding the fit of the Women's Active Swim Jammerz, the Women's Active Swim Bra, and the neckline of the Women's Aloha Long Sleeve Sun & Swim Shirt. We'll be sure to share your comments with our Product and Design teams, as feedback like yours helps us continue improving our products.
We understand your frustration regarding the return shipping fee as well. While we do charge a $7.95 fee when using our prepaid return label for a refund to the original form of payment, that fee is waived if an exchange or store credit is selected. That being said, we completely understand that these options won't work for everyone.
We would love an opportunity to make this right for you. If you could please reach out to our Customer Service Team directly, they will appreciate the chance to help you.
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
C
Christina Nicole · 1 review · Experienced 2026-07-10 ·
★★★★★
Amazing customer service
I had some difficulty with the post office delivering my package, but the customer service from UV Skinz was truly top-tier. They were incredibly responsive, kind, and helpful throughout the entire process.
Unfortunately, I was leaving for vacation and was worried I wouldn’t receive my order in time, but they went above and beyond by offering to send a replacement package with two-day shipping. I really appreciate how much they cared and how quickly they worked to help resolve the issue.
I can’t wait to come home from vacation and reorder from UV Skinz. Thank you for the amazing customer service!
Reply from UV Skinz2026-07-14
Hi Christina,
Thanks so much for taking the time to leave this wonderful feedback on your experience! We're so happy we could help during a stressful shipping situation. We know how important it is to receive your order before a vacation, and we're glad our team was able to step in and help get everything resolved.
Providing the best possible customer service is something we truly care about, so hearing that our team made a positive difference means the world to us.
We hope you have an amazing vacation, and we can't wait to welcome you back for your next order. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
P
Pavlomom · 2 reviews · Experienced 2026-06-24 ·
★★★★★
Good products. Amazing service.
I have a history of melanoma, and I find it easier to wear protective clothing than sunblock. UV Skinz fits the bill with style.
I got a coupon in the mail two weeks ago, which reminded me that I wanted to refresh my white long-sleeved T before my vacation. I ordered the tee, but forgot the coupon (did I mention I am a senior?). I emailed customer service, and they applied the coupon retroactively. Who does things like that anymore?!? I appreciated the thoughtfulness. Thanks UV Skinz!
Reply from UV Skinz2026-07-14
Hi Pavlomon,
Thank you so very much for leaving us this wonderful review! We are so happy to hear that our products have been such a valued part of your sun protection routine! Especially with your history of melanoma!
It's so nice hearing that our items have provided the protection you need without sacrificing style and have given you peace of mind.
We are also thrilled to hear that our Customer Service Team was able to assist you with your discount! Our customers mean the world to us, and we're so happy that we could make things easier for you.
Thank you again for your kind words and for being a part of the UV Skinz family. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
L
Linda Coleman · 3 reviews · Experienced 2026-06-24 ·
★★★★★
Great product and customer service
I’ve ordered several items and am very happy with the products. I particularly like the swim shorts. What I love about them is that if something doesn’t work instead of just returning the item and creating a new order, I can make exchanges. I recently ordered a skort and it was too big. I was able to exchange it for a smaller size. Hassle free! Plus when I’ve had questions, the customer service response was immediate. Excellent service and product!
Reply from UV Skinz2026-07-14
Hi Linda,
Thank you so much for your wonderful review! We are delighted to hear that you've been so happy with our products, especially our swim shorts.
We're also thrilled to know that your return and exchange experiences have been smooth and hassle-free. Our goal is to make the process as quick and easy as possible, so it's especially exciting to hear that our Customer Service Team has been helpful, responsive, and able to answer your questions along the way.
Thank you for taking the time to share your experience and for being a valued member of the UV Skinz family. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
D
DF · 1 review · Experienced 2026-07-03 ·
★★★★★
Outstanding in every respect
It is a pleasure to submit a review for this company. High quality product. Superb customer service. Thoughtful and timely follow-up. Exceeded my expectations in every way. They are truly a ‘best practice’ site for other providers. I would recommend UV Skinz without reservations.
Reply from UV Skinz2026-07-14
Hi DF,
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you're enjoying the quality of our products and the service you've received from our team. Providing exceptional sun protection and outstanding customer service is exactly what we aim for!
We truly appreciate you taking the time to share your experience and are especially grateful for your recommendation to your family and friends. Support from loyal customers like you means the world to us. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
T
T Jensen · 2 reviews · Experienced 2026-06-29 ·
★★★★★
Love all the items I’ve purchased
Love all the items I’ve purchased! I’ve got a small wardrobe and a couple hats. It’s changed how I recreate and live in the sun in only positive ways.
My friends ask where I get my uv cloths and I have referred them as well. I’ve sent my family items as gifts and everyone loves what they get.
Customer service is amazing and proactive. They respond immediately and follow up next day. You are never left hanging or wondering. They will make any issue right and don’t cheat you.
Reply from UV Skinz2026-07-14
Hi T,
Thank you so much for your incredible review!
We're absolutely thrilled to hear that we have made such a positive difference in how you enjoy time outdoors! Knowing that you've built an entire wardrobe, shared our products with friends and family, and continue to recommend us is the highest compliment we could receive.
We're especially grateful for your kind words about our Customer Service Team. Providing responsive, thoughtful support and making things right for our customers is something we take great pride in, so your feedback truly means the world to us.
We appreciate your trust, your recommendations, and your continued support. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
I had a delivery issue and emailed customer service. I am very impressed with the quick response and follow up. I absolutely love these tops. So comfortable and cute. Highly recommend
Reply from UV Skinz2026-07-14
Hi Sherry,
We're so glad to hear that our Customer Service Team was able to help resolve your delivery issue quickly! Providing prompt, caring support is something we truly strive for, so your kind words mean a lot to us.
We're also thrilled that you're loving your tops! Hearing that they're comfortable, cute, and worthy of your recommendation absolutely makes our day. We hope you enjoy them on all your upcoming outdoor adventures. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
The customer service and follow up are outstanding
The customer service and follow up are outstanding. I wanted to receive a refund rather that the gift card I originally chose. Without delay, the customer service replied to my query and refunded to my original form of payment. Thanks for taking the care to make this happen.
Reply from UV Skinz2026-07-14
Hi Kathryn,
Thanks so much for your wonderful review!
We're thrilled to hear that you had such a positive experience with our Customer Service Team! Providing prompt, thoughtful support and making sure our customers are taken care of as quickly as possible is always our goal, so we're glad we could help with your refund request. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
K
Karen · 3 reviews · Experienced 2026-06-09 ·
★★★★★
Wonderful cusomer service and integrity
I recently had purchased beach capris. I had a pair of these from last year and they are still work well to keep me covered while walking in the Florida sun. The pair I recently purchased were final sale and were not returnable, however the snap fell off after just one wear. I contacted UZ Skinz to let them know of this issue. I was immediately contacted by the sales staff and then contacted by another division that stated they would send out another pair and provided a pre-paid postage tag to send the defective pair back. What wonderful integrity and honesty in making sure their products are worth it. I have always really liked their products, and I will continue to be a very loyal UZ Skinz customer.
p
pppp · 6 reviews · Experienced 2026-05-01 ·
★★★★★
The customer service followup is second…
The customer service followup is second to none! Really top notch! We have a well made, stylish jacket and couldn't be happier. They were so kind and patient with me, a non-tech grandma! Much appreciated! You can tell they have personal ownership in their company!
Reply from UV Skinz2026-06-12
Hi pppp,
Thank you so much for sharing your experience with our Customer Service team. We absolutely love helping our customers and we will be happy to help you ANY time!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
c
customer · 2 reviews · Experienced 2026-06-11 ·
★★★★★
Great service and product
The prompt and kind feedback at this company are worth noting. The swim top is the most comfortable I’ve ever worn! Thanks 😊
Reply from UV Skinz2026-06-12
Hi customer,
Thank you for your review. We are so happy to hear that we were able to provide you with great service and that you love your swim top!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
I don’t usually write reviews, but this one truly deserves it.
I recently ordered UV clothing from UV Skins for my son, and despite the exchange rate and duties to Canada, I can honestly say it was worth every single penny. When the package arrived, I was genuinely blown away. The quality is unlike anything I’ve seen before—beautifully made, incredibly soft, and thoughtfully designed. The full-body suits with long sleeves and pants are not only practical, but they feel amazing to the touch. We simply don’t have anything comparable available here.
What makes this company even more meaningful is the story behind it. The founder started UV Skins after losing her husband to skin cancer in his 30s, while raising their three young boys. As a parent, I can’t even begin to imagine that kind of loss—but turning it into something that helps protect other families is incredibly powerful.
This purchase wasn’t just about clothing—it was about peace of mind. Sun protection is something not enough people take seriously, and products like this make it so much easier to protect our children without compromising comfort.
I’m so grateful to have found this company, and I will absolutely continue purchasing from them for years to come to keep my son—and our whole family—safe.
If you’re on the fence, don’t hesitate. This is a company worth supporting.
Reply from UV Skinz2026-06-12
Hi Kristine,
Thank you so much for this incredible review. It means so much to hear that we are able to give you peace of mind that your son is protected while having fun outdoors. We are passionate about our mission and it really influences everything we do. We really appreciate that you took the time to share this feedback!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
L
Leta Shideler · 1 review · Experienced 2026-06-05 ·
★★★★★
Top Notch Customer Service
I recently placed an order with UV Skins and was absolutely thrilled with the customer service received! The representative was incredibly responsive and went above and beyond to ensure I received the discounts as offered (even after I already placed my order). This is my first experience with UV Skins and I am very impressed! I am a UV Skins fan!
Reply from UV Skinz2026-06-12
Hi Leta,
Thank you so much for this review! We really strive to do what we can to make sure our customers have the best experience possible and we are so happy to hear that we were able to make your first experience a great one!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
The product I ordered is made of a very high quality material. I have purchased a number of rash guard sunscreen products and the quality of this far exceeds other products. I initially thought the shorts I received were reversible because the inner material is so beautiful. Love them and will definitely be ordering from UV Skinz again.
Reply from UV Skinz2026-06-12
Hi CustomerNancybbc,
Thank you for this review. We are so grateful that you choose UV Skinz to help keep you sun-safe!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
A
Aman · 1 review · Experienced 2026-06-03 ·
★★★★★
Fast responses
Fast responses, waiting to receive my package, sound like good people
Reply from UV Skinz2026-06-12
Hi Aman,
Thank you for your review. We hope you love your items when they arrive!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
