Thank you so much for your wonderful review! ⭐️ We’re delighted to hear that our Lemongrass & Rosemary diffuser is creating such a lovely, relaxing atmosphere in your treatment space. It means so much that your clients are enjoying the fragrance too, and we really appreciate you recommending Valentte to others. 💕
The Valentte Team
Hi,
Thank you so much for your wonderful review!
We're absolutely delighted to hear how much you're enjoying our reed diffusers and that you've been pleased with both the fragrances and the service you've received. It means so much to us that you'd recommend our products.
Thank you also for your lovely suggestion about offering a fragrance discovery set or sample sizes. We really appreciate feedback like this, and we'll be sure to pass your idea on to our team for consideration.
Thank you again,
Valentte
Thank you so much for your lovely review, Jane! ⭐️ We’re thrilled to hear that you’ve been ordering from us for so many years and that you’re enjoying our diffusers and perfume samples. We really appreciate your kind words about our products, packaging and delivery. Thank you for your continued support! 💕
The Valentte Team
Thank you so much for your wonderful 5-star review! ⭐️ We’re delighted to hear that you love our products and have been so pleased with our customer service. It means the world to us that you recommend Valentte to your friends and family. 💕
The Valentte Team
Hi,
Wow, thank you so much for your incredibly kind words!
We're absolutely delighted to hear that you had such a positive experience with our customer service. Mistakes happen, and we're just glad we could help get everything sorted for you.
I'll be sure to pass your lovely feedback on to Elisya, she'll be so pleased to hear how much her help meant to you.
Thank you,
Valentte
V
Vanessa Spink · 写过 15 条评价 · 体验于 2026-07-22 ·
★★★★★
可爱的香水。
可爱的香水。
优质的服务。
我强烈推荐。
Valentte 回复2026-07-23
Thank you so much for your lovely 5-star review! ⭐️ We’re delighted to hear you’re enjoying our fragrances and that you were pleased with the service. Your recommendation means a lot to us! 💕
The Valentte Team
Thank you so much for your wonderful 5-star review and for your continued support over the years! ⭐️ We’re absolutely delighted to hear how much you love our products and that your friends have also enjoyed receiving our gift boxes. Your kind words about our fragrances, quality and customer service mean so much to the whole team. Thank you for recommending us so highly! 💕
The Valentte Team
Hello Viviane,
Thank you so much for your wonderful review! We're delighted to hear that you think our products are worth every penny.
We're especially pleased that our customer service team was able to help resolve the delivery issue, even though it was outside of our control. We always do our best to support our customers and make sure they have a positive experience from start to finish.
Thank you again for your kind words and for choosing Valente. We really appreciate your support and hope to welcome you back again soon!
Regards
Valentte
Hello Cynthia,
Thank you for taking the time to leave your feedback. We're very sorry to hear that your recent diffusers haven't matched the experience you had with your first purchase.
We haven't changed the fragrance recipe, so this certainly isn't what we'd expect. We'd really appreciate the opportunity to look into this for you.
Please contact us directly with your order details, and our customer care team will be happy to investigate further and help resolve the issue for you.
Thank you, and we hope to hear from you soon.
Regards
Valentte
Thank you so much for your wonderful review! 💛
We're absolutely delighted to hear that you're enjoying our fragrances, especially Wild Mint & Sicilian Lemon. It's lovely to know your visitors enjoy the scent too and that you've been recommending us to others.
Thank you for your continued support, it truly means a lot to us. We hope you continue to enjoy filling your home with your favourite Valentte fragrances for many years to come! ✨
Hello Joanne,
Thank you so much for your lovely review! We're delighted we could help, and we're especially grateful for your understanding. Mistakes happen, and we're always happy to do what we can to get things sorted.
It means so much to hear that you feel recognised as a loyal customer, and we're thrilled that our products continue to be your go-to. Thank you for your continued support, we really do appreciate it!
We look forward to welcoming you back soon... and we'll be ready for your order at the correct address next time! 😊
Best wishes,
The Valentte Team
J
Julie E. · 写过 31 条评价 · 体验于 2026-07-19 ·
★★★★★
保质期很差,而且其中之一......
保质期很短,在休息室里你几乎闻不到气味。持续了不到3周
Valentte 回复2026-07-20
We’re sorry to hear that you’ve been disappointed with the lifespan and scent strength of your diffuser.
Our diffusers typically last around 6–8 weeks, although this can vary depending on factors such as room temperature, placement, ventilation, and the number of reeds used. Recent warmer weather can also cause the natural oils to evaporate more quickly.
We’d really like the opportunity to look into this for you and help resolve the issue. Please contact our support team with your order details, and we’ll be happy to assist.
The Valentte Team
Thank you so much for your wonderful review! We're truly grateful for your loyalty over the past eight years. It means so much to hear that you love the fragrance throughout your home and that you've shared Valente with your family and friends. Knowing they've come to love our products too is the highest compliment we could receive. Thank you for being such an amazing part of the Valente family, we look forward to filling your home with beautiful scents for many more years to come! ✨
We’re really sorry to hear that you’ve been disappointed with your diffusers. This is not the experience we want our customers to have, as we pride ourselves on creating high-quality fragrances that our customers love.
We’d really appreciate the opportunity to look into this further for you and see how we can help. Please could you contact our support team with your order details so we can assist?
We look forward to hearing from you.
The Valentte Team
Hi,
Thank you so much for taking the time to leave such a lovely review.
We're sorry your original parcel was delivered to the wrong address, but we're pleased we were able to arrange a replacement for you quickly.
We really appreciate your kind words about our customer service and your support. We hope you love your Lemongrass & Rosemary order when it arrives!
Thank you,
Valentte
Hi there,
Thank you so much for your lovely review, Jackie! 💛 We're so sorry to hear that one of your diffusers leaked during transit, but we're delighted we could get a replacement to you quickly. It's wonderful to hear that you're happy with both our products and our customer service.
Thank you for your continued support, it really does mean the world to us. We look forward to sending you many more beautifully scented parcels in the future! 😊
Hi there,
Thank you so much for your wonderful review! 💛 We're delighted to hear that Stacey was able to help and provide the level of service you deserve. Going the extra mile for our customers is something we always strive for, so it's lovely to know your experience reflected that. We'll be sure to pass your kind words on to Stacey, they'll mean so much to her.
Thank you for choosing Valentte, and we look forward to serving you again soon! 😊
Hi there,
Thank you so much for your lovely feedback! 😊
We're so pleased to hear you're loving our diffusers, candles, and skincare products. It means a lot to know you've had such a positive experience with both our products and customer service.
Thank you for your continued support,
Valentte
C
Christine Pearce · 写过 11 条评价 · 体验于 2026-07-15 ·
★★★★★
可爱的产品和优质的客户服务
可爱的产品、快速的交货和出色的客户服务——无可挑剔!
Valentte 回复2026-07-15
Hi there,
Thank you so much for your wonderful review!
We're delighted to hear you love our products and that you had a great experience with both our delivery and customer care. Your kind words mean a lot to us, and we truly appreciate your support.
We look forward to welcoming you back again soon!
Thank you,
Valentte
Thank you so much for your wonderful review! 😊
We’re delighted to hear that our team was able to help resolve the issue quickly and that you felt supported throughout the process. We truly appreciate your understanding and continued trust in Valentte.
It means so much to know that we’ve maintained your confidence, and we look forward to helping you enjoy more of your favourite fragrances in the future.
Thank you again for your kind words and support. 💛
The Valentte Team