Valentte

Hi, Thank you so much for your wonderful 5-star review! We're delighted to hear you're enjoying our products and finding it easy to order, especially with our latest offers. It's lovely to know that Neroli & Lemon and Lemongrass & Rosemary are among your favourites! Thank you also for your kind words about our team. Your recommendation means so much to us, and we truly appreciate your support. Thank you, Valentte

Hi, Thank you so much for your lovely feedback! We're delighted to hear you love the products and their presentation. It's wonderful to know you enjoyed your first order so much that you placed another to share with family and friends. Thank you for your support, we really appreciate it! Kind regards, Valentte

Hi, Thank you for your wonderful 5-star review! We're delighted to hear you're enjoying our products and that you've had such a positive experience since becoming a Valentte customer. It's lovely to know you appreciate the quality of our fragrances, our gift-ready packaging, and the service you've received from our team. Thank you, Valentte

Hi, Thank you so much for your fantastic review! We're delighted to hear how much you're enjoying our diffusers and that your friends are commenting on how lovely your home smells. It means so much to know our products are making such a difference. Thank you, Valentte

Hello Mavis, Thank you so much for your wonderful review and for being such a loyal customer over the years. We're delighted to hear you've been enjoying our diffusers, candles, room sprays, and body products for so long. We absolutely loved reading that your neighbour recognises our parcels by their beautiful fragrance before they're even opened! It sounds like they're about to receive a very thoughtful surprise, and we hope they enjoy it just as much as you have. Your continued support means so much to us, and we're truly grateful you took the time to share your experience. We look forward to bringing you many more beautifully fragranced moments for years to come. Regards Valentte

We’re really sorry to hear that your diffusers haven’t provided the fragrance experience you were expecting. We completely understand how disappointing this must be, especially when you were looking forward to enjoying the scents in your home. We’d really appreciate the opportunity to look into this for you and help resolve it. We’ve reached out to you directly and hope to hear back from you soon. Kind regards, The Valentte Team

Thank you so much for your wonderful 5-star review! We're sorry your original candle wasn't quite right, but we're delighted we could resolve the issue quickly for you. It's fantastic to hear that you were happy with our customer service and that your replacement arrived so promptly. Your continued support means so much to us, and we're honoured to be a brand you choose time and time again. Thank you for your recommendation, we hope you continue to enjoy your Valentte favourites!

Hi, Thank you so much for your lovely 5-star review! We're sorry to hear the nozzle on your Lemongrass & Rosemary Room Spray wasn't working properly, but we're so pleased we could get a replacement to you quickly. Providing fast, hassle-free support is really important to us, and we're delighted you had such a positive experience. Thank you for your kind words and for choosing Valentte! Thank you, Valentte

Thank you so much for your fantastic 5-star review! We're delighted to hear you've enjoyed so many of our diffusers and that you've been pleased with their beautiful fragrances and long-lasting quality. Your kind words about our customer service mean a great deal to us. We always strive to look after our customers and provide the best experience possible, so it's wonderful to know that's been reflected in your experience. Thank you for your continued support and for recommending us. We look forward to serving you again soon!

Hi, Thank you for your feedback, and we're sorry to hear about your recent experience. We'd really like the opportunity to look into this for you. Please contact us at [email protected], and our team will be happy to investigate the delivery charge and the issues with your recent orders so we can get everything resolved as quickly as possible. We appreciate you bringing this to our attention and hope to put things right. Thank you, Valentte

Hi, Thank you so much for your wonderful 5-star review! We're so sorry to hear about the condition your original order arrived in, but we're delighted Sue was able to help and get everything sorted quickly for you. We'll be sure to pass on your lovely comments to her – she'll be thrilled to hear them. It means the world to us to know they're your favourite! We hope you continue to enjoy them for many years to come. Thank you, Valentte

Thank you so much for your wonderful 5-star review and for being such a loyal customer over the years. We're delighted to hear you've enjoyed our products and truly appreciate your continued support. We're sorry there was an issue with your recent order, but we're pleased our customer service team was able to resolve it quickly and provide a replacement. We always aim to ensure our customers feel supported, and it's great to know that our team could offer the reassurance and service you deserved. Thank you again for your kind words. We look forward to serving you again and hope you continue to enjoy our products for many years to come!

Hi, Thank you so much for your wonderful 5-star review! We're delighted to hear that Kia was able to help you so quickly and make the process easy. Providing excellent customer service and ensuring our customers are happy is at the heart of what we do, so your kind words mean a great deal to our team. We're also thrilled that you're loving your diffuser! Thank you for taking the time to share your experience and for your support. We can't wait to welcome you back again soon. Take care, Valentte

Hi, Thank you so much for your wonderful review! 😊 We're absolutely delighted to hear how much you love our Lemongrass & Rosemary diffusers and that you've filled every room in your home with them. It's also lovely to know the gift boxes have been so well received. Your kind words about our products and customer service really mean a lot to us. Thank you so much for your continued support! Thank you, Valentte

We're so sorry to hear this. We're delighted that you love the fragrances, but we're disappointed to hear they aren't lasting as expected for you. Please could you email us at [email protected] with your order details? We'd really like the opportunity to look into this and help put things right. The Valentte Team

Thank you for taking the time to leave your review. We're very sorry to hear about your experience and understand your frustration. We always want our offers and promotions to be as clear as possible, and we're sorry for the confusion caused in this instance. We've reached out to you directly to help resolve this and hope we can put things right for you. Thank you again for your feedback – it really is appreciated. The Valentte Team

We're absolutely delighted to hear you had such a positive experience with us. It's great to know you enjoyed our range, pricing and speedy delivery, and we're especially pleased our customer service team was able to resolve the issue quickly and easily for you. Thank you for your understanding regarding the mix-up, and we're so glad we could put things right. We really appreciate your kind words and your support, and we hope you continue to enjoy your Valentte products! The Valentte Team

Hi, Thank you so much for your lovely feedback 😊 We’re really glad we could get the issue with your last order sorted quickly and that you were happy with the service you received. It really means a lot to hear that, and we truly appreciate you taking the time to let us know. We’re always here if you ever need anything in the future, and we hope you continue to enjoy your products. Thank you, Valentte

We're so sorry to read that you've been disappointed with your recent Valentte purchases, especially as you've been such a loyal customer in the past. We'd really like the opportunity to look into this for you. We've already checked our support inbox to see if you'd been in touch, but we haven't been able to find an email from you. Please could you email us at [email protected] with your order details? Our Customer Care team will be happy to investigate your concerns and help in any way we can. We're sorry that your recent experience hasn't lived up to the standards you previously enjoyed, and we hope you'll give us the chance to make things right. Best Wishes, Team Valentte

Hi there, Thank you so much for your lovely feedback! We’re really happy to hear you’re enjoying the reed diffusers and the scents. We’re also glad Charlotte was able to help get your email issue sorted quickly for you, we’ll be sure to pass on your thanks to her! 😊 Thank you, Valentte