Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast shipping times, great product variety, and affordable prices available on the website. Many people find ordering simple and note that items arrive well-packaged and in working order, making purchases convenient. Shoppers frequently highlight helpful service when things go smoothly and praise the overall value offered.
However, some customers also noted significant delays with shipping and issues with orders taking weeks to arrive without proper tracking updates. Others experienced poor communication from customer support when trying to resolve missing or incorrect items, leading to deep frustration. A few reviewers also mentioned receiving unhelpful replies or feeling ignored when asking for refunds.
Despite the 14 day cooling off period for online sales, they refused to give me return details saying 'no warehouse will accept these'.
The vapes are poor quality and misrepresented.
Buyer beware that there are no returns. Avoid buying anything from them.
vapesourcing.uk 回复2026-03-03
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team
Ordered a Mod Kit on 20th January that was listed as 'In Stock'. 4 days later there had been no update so I contacted them to see what the issue was. Received a rudely short email stating that some product I'd never heard of was out of stock (I'd provided the order number so no idea how this happened). I sent another email stating what I'd actually ordered and received another rudely short email saying that my Mod Kit was out of stock.
After much back and forth, I eventually agreed to taking a different colour of the Mod Kit (which they said was in stock) if they could dispatch it within 48hrs, otherwise I wanted a refund.
After 96hrs I contacted them asking for a refund. This prompted them to create tracking info.
Since then the tracking info. shows nothing has been dispatched. After many emails to and from their support, it was clear they weren't doing anything.So a week ago I started a refund dispute through my bank and received a provisional refund while they deal with the headache of dealing with these awful people.
It is now over 5 weeks since placing my order and nothing has been dispatched despite them claiming the item is in stock.
AVOID LIKE THE PLAGUE.
vapesourcing.uk 回复2026-03-03
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Can you provide your order number?
Best regards
Vapesourcing Team
Order not received, 4 emails sent and no reply.
Let's see if you respond to this?
vapesourcing.uk 回复2026-03-03
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team
So they allow you to order on their site and then tell you weeks later ,"it's out of stock" , No updates about these issues what so ever.
Support might answer you initially and then they just ignore you.
I did get a refund for a faulty item, which I said allocate to my site account wallet. When I said I didn't wish to buy anything from and I wished to have my money back , just ignored. I am sure it's illegal and against consumers rights.
So MY Money was in this wallet, when I went to purchase something else, they only allow to use a portion of My Money.
Please use other vape suppliers, your bound for disappointment 😥😞
vapesourcing.uk 回复2026-03-03
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team
Parcel was lost in post and company refunded my payment.
vapesourcing.uk 回复2026-03-03
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team
Delivery was as it should be. I pay for items and they get delivered. Im still waiting to hear about my last delivery that wasn't received.
vapesourcing.uk 回复2026-03-03
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team
Avoid unless you want to wait 10days plus for your order
First the website is okay to order.
Second they make it look like you can contact them through social media like Instagram amd Facebook but they don't answer back as I've placed an order 6 days a go with paying the extra charge for a quicker delivery and still waiting for it to get delivered. Eventually I manage to contact them by email and they did not give any details other than your order is waiting for pick up by a delivery company.
vapesourcing.uk 回复2026-03-03
We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Can you provide your order number?
Best regards
Vapesourcing Team
AVOID SCAM SITE -- I orderd 8 days ago and have received no update on my order. Only way to contact them is through submitting a contact request. Waited 24 hours and all i got was an email asking me to review the recent support I received. I have not received any support at all. Ive asked for a refund and still no response. Looks like a great cheap site but its a SCAM!!
23 days now since I placed the order. item still isn't even trackable in the uk. Very very little response from customer service and they lie about being based in the UK as their web address states Vapesourcing uk.. they aren't. they even have the outright cheek to send me a message yesterday saying just be patient ... most replies I have from them are nothing more than " its been posted" I will never use them again. I am more than happy to wait if need be for an item but at least give good customer service explaining reasons.
Awful service, order 2x hookah lit 150k puff vapes, first thoughts they was okay but then started to notice how quick the battery drops, guessing must be at higher watts, but couldn’t take it out with you as a vape really as wouldn’t last very long at all. Then next problem, the liquid capacity kept dropping dramatically fast for a so called 150k puff vape, I only was using them inbetween each other charge cycles etc, as they took hours to charge, but yeah both 150k vapes, so up to 300k puffs supposably ran out in 2-3 days tops, and considering I paid nearly £50 for 2 of these is very very disappointing, that both of them together couldn’t even out run a 6k vape on its own for me.
Ordered Vaporesso XROS Series Corex 3.0 Replacement Pod Cartridge (4pcs/pack) 3ml, item arrived via Royal Mail in 5 working days and tracking order was easy. This is second order placed with Vapesourcing and I will be using again, the reorder discount covered postage so price was same as local vape stores with the added bonus of getting 3ml pods and not 2ml offered by local stores for same price. The pods are of excellent quality.
I have been waiting 15 days now, Had a reply on 8th which said still at warehouse but they gave me a tracking number which does not work. Every time I message them including today which is 15 days after I ordered I just get exactly the same reply that its at the shippers warehouse. There seems to be no actual real person replying. it is annoying me so much also that it is called vapesourcinguk but it is being shipped from the Netherlands. I just want some sort of update.