Vapsolo

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

Thank you so much for your support and kind feedback! We're really happy to hear that you're satisfied with your order. Your support means a lot to us. We look forward to serving you again soon!

You're very welcome! 😊 We're so happy to hear that everything is great and tasty. If you need anything else, don't hesitate to reach out. ¡Muchas gracias! 😊 Nos alegra saber que todo está genial y delicioso. Si necesitas algo más, no dudes en contactarnos.

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our products and customer service. 😊 We strive to provide the best for our customers, and your feedback means the world to us! ¡Gracias por tus amables palabras! Nos alegra mucho saber que tu experiencia con nuestros productos y servicio al cliente fue tan positiva. 😊 ¡Trabajamos para ofrecer lo mejor y tu opinión significa mucho para nosotros!

We're happy to hear that you had a great experience with our product. Thank you for your positive feedback; we appreciate it!

We're happy to hear that the product is selling so well in your area! We appreciate you sharing your positive experience and that customers love the flavor. Thanks for the feedback.

We're happy to hear that you enjoyed the flavors and their lasting quality! We appreciate you trying our products and are grateful for your intention to order again.

Dear Customer, Thank you for your kind feedback! 😊 We’re very happy to hear that you’re satisfied with the fast shipping and the quality of our products. Your support means a lot to us, and we look forward to serving you again soon! 💨 Best regards, Stella

Dear Mr./Ms. Józsa István: Thank you for your message. We sincerely apologize to learn that, although your package status indicates it has been delivered, you have not personally received it; we fully understand the inconvenience and frustration this has caused you. To expedite the resolution process, we will first conduct a final verification of the delivery status with the carrier. You may also contact our wholesale customer service team to proceed with after-sales support. Thank you for your patience and understanding. Sincerely, Stella

We understand how frustrating it must be not to receive your package, and we’re really sorry for the inconvenience caused. This is definitely not the experience we want for our customers. Sometimes deliveries may be affected by unexpected issues, but we will do our best to help you resolve this as quickly as possible. To assist you further, could you please provide your order number so we can check the shipping status for you? If there is any issue, we will arrange a suitable solution for you. Please feel free to contact us at [your email], and we will prioritize your case.

Thank you for your feedback and for recognizing the ease of use of our platform and ordering process — we truly appreciate it. We’re very sorry to hear about your experience with the delivery and the missing items, as well as the lack of effective support you received. We completely understand how disappointing this must have been. This is not the level of service we aim to provide. Issues like missing items should always be handled with clear communication and proper resolution, and we sincerely apologize that this was not your experience. We would really like the opportunity to make this right for you. Please contact us at [your email] with your order details, and we will prioritize your case and provide you with an appropriate solution as soon as possible. Thank you again for your honest feedback — it helps us improve and serve our customers better.

Dear Customer: Thank you for your message and feedback. 😊 We sincerely apologize that your surprise gift box contained two e-cigarettes of the same flavor. Sometimes, due to stock shortages of certain models, it's possible that some gift boxes containing a specific model may contain two of the same flavor. We apologize! We will improve this process in the future. VAPSOLO Customer Service Team

Thank you for sharing your feedback. We’re truly sorry that the waiting period caused you frustration. We completely understand how concerning it can feel when tracking does not update for several days. However, we would like to clarify that throughout the process our customer service team remained in contact with you and provided the available tracking information each time we received updates from the carrier. The parcel was handed over to DHL and tracking continued to update normally once it reached the destination country. According to the official tracking record, the shipment was successfully delivered and signed for in the Netherlands. There was no loss or non-delivery of the parcel. We sincerely regret that the initial transit stage did not meet your expectations, but we always aim to provide transparent updates based on the carrier’s system and to assist our customers responsibly. If there is still any issue with the received package, please contact us directly and we will gladly assist further. We remain committed to improving communication and ensuring a smoother experience in the future.