Venta Air Technologies, Inc. 回复2024-02-20Hello Raymond,
We are sorry to hear that your humidity is not reaching the desired levels, but we will be happy to provide some tips on how to maximize the performance of your humidifier. First, the device should be placed on the floor with a minimum clearance of 18-20 inches on all sides, including above, for optimal airflow. You will want to ensure you run the device in a closed space for 7-10 days before you will notice a change in your air. During this time, objects in your space such as furniture, flooring, plants, books, musical instruments, and other textiles will absorb the moisture first, before hydrating your air. This is due to the natural cold evaporative humidification method used by our humidifiers. The device you purchase is rated for spaces up to 430 ft², which should include any spaces that cannot be closed off. If the total space including hallways, stairways, or lofts exceeds 430 ft², this device will struggle to maintain optimal humidity levels. For additional suggestions, please feel free to contact our support team.
Warmly,
Venta