Our team will LOVE reading your review and it will mean so much to them! Everyone at VetBilling feels personally invested in the pet owners, pets, and clinics we support. We are thrilled to know that you feel we go above and beyond. Thank you so much! 🥰
We get it! Dental care can be costly but it’s so important for our pets’ overall health and well-being. We’re happy that a VetBilling payment plan made it easier for you to manage the cost with less stress! Thanks for taking the time to leave us a review.
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jerry painter · 写过 3 条评价 · 已认证 · 体验于 2026-04-26 ·
★★★★★
工作人员和理解
工作人员和理解。他们正在解释他们要做什么
VetBilling 回复2026-05-23
We’re glad you felt understood and that everything was clear to you. Thank you for taking the time to leave a review!
Thank you for letting us know that VetBilling helped you manage the cost of an emergency surgery. It’s scary enough to go through a situation like that, and worrying about how you’ll afford it just adds more stress and fear. We are so happy to hear that your discouragement was transformed into relief. That’s what we are here for. Our founder was in your exact situation many years ago and that is why VetBilling was created. She also felt terrified and hopeless and there were no options like VetBilling then. That is when she decided she didn’t want any other pet parent to have to go through what she did. Thank you so much for taking the time to leave a review for our team. 💖
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Libby · 写过 2 条评价 · 已认证 · 体验于 2026-04-26 ·
★★★★★
与我一起工作的人...
与我一起处理帐单伊莎贝拉的人很棒,回答了我所有的问题并回答了我所有的问题
VetBilling 回复2026-05-03
We are so happy to hear that you had a great experience working with Isabella, and we will pass your kind message along to her. Thank you for taking the time to leave us a review.
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Evelyn.Dimas · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·
★★★★★
我们感谢兽医计费
我们感谢兽医计费。这对我们的家庭和我们的动物来说是一个巨大的帮助。它很容易设置,而且非常用户友好。
VetBilling 回复2026-04-22
Hi Evelyn! Thank you so much for taking the time to leave us a review. We’re so glad that you’ve found our service to be helpful and easy to use!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·
★★★★★
不断改变我付钱的东西......
不断地改变东西,我全额还清了费用,却又收到了每月的费用
VetBilling 回复2026-04-09
Hi there — we’re really sorry for how frustrating and confusing this experience felt for you. That’s not the experience we want anyone to have.
After examining your account, it appears there were several months where scheduled payments didn’t go through successfully, which meant the balance wasn’t fully paid off at the time it may have seemed like it was. When payments are missed or only partially completed, the remaining balance continues forward — and that can understandably feel like a “new” charge if it’s not clearly explained.
That said, it’s our responsibility to make sure this is communicated clearly and it sounds like we didn’t satisfactorily fulfill our obligation there.
We’d be happy to take another look at your account with you and walk through it step by step so everything makes sense and feels resolved. If you’re open to it, please reach out to us at [email protected] or call us at 800-766-1918.
We appreciate you bringing this to our attention and we are sorry for the frustration this caused you.
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Lynn · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·
★★★★★
蜂蜜牙科
我的小狗有一些牙齿问题,如果我们没有兽医账单,我不知道我们如何能够完成蜂蜜所需的一切。太感谢了
VetBilling 回复2026-04-22
Hi Lynn, we’re happy to hear that our services helped you manage the cost of your dog’s dental care. Thank you for taking the time to leave us a review.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·
★★★★★
他们很容易合作
他们很容易合作。付款很容易处理,客户服务也很棒。
VetBilling 回复2026-04-22
We appreciate the kind comments. Thank you for taking the time to leave us a review, we really appreciate it!
We are happy to hear that you had a great experience at your vet and felt supported every step of the way. We are glad we could be a small part of that by helping you comfortably mange the cost.
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Carol A McGuire · 写过 3 条评价 · 已认证 · 体验于 2026-02-26 ·
★★★★★
当我需要时他们非常有帮助……
当我需要推迟和重新安排付款时,他们非常有帮助。
VetBilling 回复2026-04-02
It's important to us to offer flexibility and understanding. Sometimes we all just need to reschedule a payment or two; that's just life, and we totally get it. Thank you for taking a moment to leave a review and let our team know they were helpful.
We agree! We are lucky to have her as part of our team. Thank you for letting us know, we'll pass this along to her!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
在需要的时候确实有帮助
它确实在需要的时候提供了帮助。我们的孩子病得很重,我们在兽医帐单的帮助下使他康复了
VetBilling 回复2026-03-13
We are so happy to hear this, and glad we could help! Most of all we're thrilled to hear that your pet is well. Thank you so much for taking the time to leave us a review.
Thank you for taking the time to tell us that having this option was helpful for you at a challenging time. We appreciate it and hope your cat is doing well!
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Tish C · 写过 2 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
克洛伊/贝拉
我非常感谢 vet billing 帮助我按月付款
VetBilling 回复2026-03-11
Thank you so much for taking the time to let us know. We are so happy that monthly payments helped make the cost manageable for you!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-02-23 ·
★★★★★
五颗星
五颗星。最好的兽医。
VetBilling 回复2026-03-11
Thank you for your review!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-02-23 ·
★★★★★
良好的客户服务体验。
VetBilling 回复2026-03-11
Thank you for letting us know you had a positive experience with our customer service team.