VetBilling

We are so sorry to hear that your pet didn't make it, but at such a stressful time we are glad that you didn't also have to carry a financial burden. Our team is glad we could make at least one thing a little easier for you. And Cheat Lake is the best!

We are so glad we could help at a difficult time! Thank you for taking the time to leave us a review. We truly appreciate it.

Hi Estefanie — We are really sorry for the frustration you experienced. We understand how upsetting it is when you’ve tried to update payment information and something still doesn’t work as expected. For security reasons, our team isn’t able to review or update personal account details by email, which is why we ask that you call us directly. That said, it’s important to us that when you do call, the issue is properly handled. Our office is currently closed, but I’m forwarding this to our Payment Support team so they can look into what may have happened and make this right. Please call us when we reopen tomorrow morning at 9:00am Eastern, so we can locate your account and resolve this as quickly as possible. Our number is 1-800-766-1918. Thank you for bringing this to our attention — we genuinely want to help.

Thank you so much for taking the time to let us know that the process was easy for you and helped lessen the stress you were feeling. We really appreciate the review!

Thank you for letting us know that making payments was helpful. We appreciate the review.

Thank you for taking the time to let us know that our service was helpful to you. We really do care about our pet owners and clinics and we are glad that was evident to you! We appreciate the review.

We are happy that we could help you when your cat was sick. We appreciate your taking the time to leave us a review.

Thank you for the kind review.

Thank you for taking the time to leave us a review, letting us know that having a pay-over-time option has been helpful for you. We appreciate it.

We are so happy to hear that. Thank you for leaving us a review.

Thank you for letting us know that the process was easy and convenient. We appreciate your leaving us a review.

Thank you for letting us know that we helped make things easier through the process of letting go of your fur baby. Everyone on our team has been in the same position at some point, and we know how painful it is. We are so sorry for your loss. Thank you for taking the time to leave us a review, even in your sorrow.

We appreciate your taking the time to leave us a review.

We are so sorry that your pet didn't survive, but thank you for taking the time to let us know that having a payment plan helped ease some of the financial stress. We appreciate your leaving us a review.

We are so pleased to hear that having a payment plan enabled you to get lifesaving care for your pet. Thank you for taking the time to find us on Trustpilot to leave a review. Our entire team appreciates it.

You are so welcome. Thank you for letting us know that having a payment plan option helped save Cheeto's life.

Thank you for leaving us a review.

We are so happy to hear that VetBilling helped during an unexpected emergency. Thanks for leaving us a review.

We are so sorry for the loss of your beloved Sonic, and we are glad that the payment plan option relieved you of financial stress during this difficult period. Everyone on our team knows what it is like to "exhaust every avenue possible before making the hardest decision ever." We have so much empathy. We hope your heart is beginning to heal. ❤️

Thank you for taking the time to let us know. We appreciate the review.