Viaota（viaota.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 109 条用户评价，属于电子与科技分类，口碑良好。83% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
Hello Cindy, Thank you for your wonderful feedback and 5-star review! We’re happy to hear you found it easy to fill out. If you ever need any assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team
Hello Laura, Thank you for your wonderful feedback and 5-star review! We’re delighted to hear you find Viaota user friendly. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team
Hello john j jimenez, Thank you for your wonderful feedback! We’re glad to hear that everything was quick and easy for you. If you ever have any questions or need assistance in the future, you can reach our customer service team at https://support.viaota.com Viaota Support Team
它很容易使用，非常用户友好，我强烈推荐这个项目
Hello Juliette, Thank you for your wonderful feedback and for the 5-star review! We’re delighted to hear you found Viaota easy to use and user friendly, and we truly appreciate your recommendation. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team
Hello Anthony, Thank you for your feedback and for leaving us a 4-star review! We’re happy to hear that you found everything quick and easy. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team
Hello Margaret, Thank you for your feedback and for sharing that you found it easy to set up. We really appreciate you taking the time to leave a review, and if you have any suggestions on how we can improve your experience further, our customer service team will be happy to help at https://support.viaota.com Viaota Support Team
很快就意识到并考虑到了我的情况
Hello Roger, Thank you for your wonderful feedback and for taking the time to share your experience. We’re very pleased to hear that everything was handled quickly and that your situation was taken into account. If you ever need any assistance in the future, our customer service team is here to help at https://support.viaota.com Viaota Support Team
交易很简单。
Hello Linda, Thank you for your 5-star review and for sharing your feedback. We're very happy to hear that the transaction was simple for you. If you ever have any questions or need assistance in the future, our customer service team is here to help via https://support.viaota.com Viaota Support Team
唯一的因素是广告中的内容并不完全是必须支付的费用
Hi John, Thank you for your feedback and for taking the time to leave us a review. We are sorry to hear that you feel there is a difference between what is advertised and what you ended up paying. We understand how important clear and transparent pricing is, and we take comments like yours seriously. For any questions or concerns about charges or pricing details, our customer service team will be happy to look into this further for you and provide clarification. You can reach them at: https://support.viaota.com Best regards, Viaota Support Team
我已经有了 Ryok，去年我就安装了它，但没有激活它，我现在只是想激活它。
Hello Nathaniel, Thank you for your 5-star review and for sharing your experience with us. We appreciate you choosing Viaota and Ryok. For help with activating your device, please get in touch with our customer service team at https://support.viaota.com so they can assist you with the next steps. Viaota Support Team
快点快点，重点来了！！！！
Hello Timothy, Thank you for your wonderful feedback and 5-star review! We’re glad to hear you found everything quick, fast, and to the point. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team
设备已充电。设置相当简单。
Hello Catherine, Thank you for your feedback and for taking the time to share your experience. We’re glad to hear that your device arrived charged and that the setup was fairly simple. If you have any questions or need any assistance using your device, our customer service team is here to help: https://support.viaota.com Viaota Support Team
订购路由器在今年晚些时候使用，因此从未激活该设备。 收到 PayPal 付款 179.84 英镑的通知。 从未收到自动续订通知，因此联系了 Ryoko/Viota 客户服务，但不断收到无效的联系号码，并被告知不予退款。 这些做法在英国是非法的。客户服务毫无用处，而且非常耗时。 不惜一切代价避开这家公司。 或者白白付出代价。 那里有守法、信誉更好的公司。 避免 ！！！！！
Hello Gary, We are sorry to hear about your experience and understand how frustrating this situation must be. We would like to take a closer look at what happened with your order and billing. We have sent you a request for more information through Trustpilot. If you have not received it, please update your review with your details or contact us via the contact form at https://support.viaota.com To access and verify your order information, we kindly ask you to provide: - The email address used to place the order - Your order number Thank you for bringing this to our attention and helping us improve. Viaota Support Team
Hello Owen’s williams, Thank you for your wonderful feedback and 5-star review! We’re delighted to hear you had a great experience with Viaota. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team
根据我的经验，Ryoko 的 2 年保修毫无价值 我的 Ryoko 设备在正常使用大约 2-3 个月后出现故障。它变得无法使用并在“RYOKO”屏幕上不断重新启动。 Ryoko 支持人员承认这似乎是设备问题，但仍然拒绝提供支持，因为已经过去 60 多天了。 他们在网站和包装上宣传 2 年保修，但当设备实际出现故障时，他们却隐藏了 60 天退货政策。 糟糕的产品。糟糕的支持。我永远不会再从他们那里购买
Hello Eren, Thank you for taking the time to share your feedback. We're sorry to hear about your experience with your device and the frustration you've encountered regarding the warranty process. We understand how disappointing it must have been for your device to stop working after only a few months of normal use, and we appreciate you bringing your concerns to our attention. I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I still wanted to let you know that I'd genuinely like the opportunity to continue assisting you. If you're still open to discussing your concerns, please contact me directly through https://viaota.com/contact so I can privately review your experience and personally work with you toward a resolution. When reaching out, please use the subject line Trustpilot - Viaota. Please reference this Trustpilot review when contacting us so I can quickly locate your case and personally continue assisting you. I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you're ready. Best regards, Viaota Support Team
购买很容易，但第一次不知道如何注册。
Hello J R, Thank you for your feedback and for taking the time to share your experience. We’re glad to hear the purchase process was easy, and we’re sorry that the first-time registration steps were unclear. Your comment is very helpful and will be shared with our team as we work on improving our instructions for new users. If you still need help with registering or setting up your device, our customer service team will be happy to guide you through the process: https://support.viaota.com Viaota Support Team
Viaota 和 Ryoko 正在玩游戏。它们让你在问题上来来回回。非常令人沮丧！请注意，他们所说的并不是你得到的。这项 6 个月的服务（从您订购之日开始，而不是收到时开始）有 2 个月的退货政策，之后他们开始减慢您的速度，甚至无法打开！只是无限的沮丧，并希望以比公开市场更高的价格出售更多数据。如果你自己家里用不了，150个国家就没啥用了。向每个人都道歉，但他们的商业模式保持不变。这就是为什么您无法检查您的数据，无限 HA？，就像市场上的任何其他服务一样！
Hello Peter, We are pleased to inform you that our customer support team has successfully addressed your case. Should you have any further inquiries, please do not hesitate to contact us; we are always ready to help. We appreciate your feedback and patience throughout this process. Your insights are invaluable as we strive to enhance our services. Thank you for contributing to our ongoing improvement. Warm regards, Viaota Support Team
支付 179 英镑购买 6 个月无限数据套餐。 我的服务在 30 天内观看了 2 部电影后受到限制。 之后它就完全停止工作了。 由于当时我在非洲，所以没有可用的替代设备。 我自己的手机套餐上有无数的聊天消息，让我无法完成他们要求我做的技术事情，因为我不具备完成这些任务所需的知识或数据。 购买带有本地 SIM 卡的本地移动设备效果非常好。 我取消新车后他们拒绝退款。 拿走了我的钱。 没有提供服务，现在拒绝赔偿。 不惜一切代价远离这家公司，他们是小偷。 阅读我的评论后，他们现在想纠正他们糟糕的服务。 除非全额退款，否则我将采取法律行动来收回我的钱。 谁支付了服务费用却无法使用，然后他们想保留我的钱！我总共花了超过 18 个小时试图与不同的人交谈，结果却被告知，因为我取消了自动续订计划，所以我们无法退款。为什么我要为我无法使用的东西再支付 179 英镑。 请大家留意这家公司。
Hello Mandy, We are pleased to inform you that your case has been successfully resolved by our customer support team. If you require any further assistance, please do not hesitate to contact us. We appreciate your feedback regarding your experience with our team. Thank you for your continued support as we strive to improve and provide the best service possible. We have reviewed your case and can confirm that it has been successfully resolved by our customer support team. Should you have any further questions or require additional assistance, please do not hesitate to contact us. Thank you for taking the time to share your experience. Your feedback is sincerely appreciated, and we value the patience you have shown throughout the resolution process. We remain committed to providing you with the best possible support. Best regards, Viaota Support Team
我现在在上海。我带着我的 Ryoko pro，这是我两周前买的，只是为了尝试这次旅行。它甚至没有从任何提供商获得本地连接。我非常失望。并不像宣传的那样工作。想与我能找到的任何客户支持代表交谈。 冯占士
Hello James, We are pleased to inform you that after carefully reviewing your issue, we have successfully addressed it as of July 11, 2026. If you require any further assistance, please do not hesitate to contact us. Thank you for providing us with your valuable feedback following the resolution of your issue. Your input is highly appreciated and helps us in improving our services. Your contribution to our development and growth is greatly valued. Thank you for your continued support. Warm regards, Viaota Support Team
Hello Gazza, Thank you for your wonderful feedback and 5-star review! We’re really glad to hear you find Viaota easy to use. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team
共 109 条符合条件的评价