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电子与科技

Viaota

109 条评价

4.2109 条评价
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关于 Viaota

数据更新
网站
viaota.com
分类
电子与科技
所在地
United States
状态
待认证
近 12 个月
109 条评价
差评回复率
100%(15/15 条)
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Viaota靠谱吗?

Viaota(viaota.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 109 条用户评价,属于电子与科技分类,口碑良好。83% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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LaRoy Eason · 写过 2 条评价 · 体验于 2026-06-01 ·

我无法连接到我的相机

Viaota 回复2026-06-02

Hi LaRoy, Thank you for taking the time to share your feedback with us. We genuinely value your input and are committed to resolving any issues you may have experienced. We have made several attempts to reach out to you regarding your concerns, however, we have not yet received a response. Please know that we are here to assist you and are eager to find a solution that meets your needs. At your convenience, feel free to contact our support team at http://support.viaota.com/ Thank you for your understanding, and we look forward to hearing from you soon. Warm regards, Viaota Support Team

B
BLE · 写过 6 条评价 · 体验于 2026-06-02 ·

易于使用快速回复

Viaota 回复2026-06-02

Hello, Thank you for your wonderful feedback and for leaving us a 5-star review. We're very happy to hear that you find Viaota easy to use and that our replies are fast. If you ever need any assistance or have questions, our customer service team is here to help at https://support.viaota.com Viaota Support Team

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Ervin Dixon · 写过 7 条评价 · 体验于 2026-06-01 ·

快速高效

Viaota 回复2026-06-02

Hello Ervin, Thank you for your 5-star review and kind words! We’re very happy to hear you found everything quick and efficient. If you ever need any assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team

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Richard Jones · 写过 1 条评价 · 体验于 2026-05-29 ·

简单快捷

简单快捷。 Apple Pay 已启用

Viaota 回复2026-05-30

Hello Richard, Thank you for your wonderful feedback and 5-star review! We’re glad to hear that the process was easy and quick for you, and that Apple Pay worked well. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team

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Mark Novak · 写过 1 条评价 · 体验于 2026-05-26 ·

收到我的 ryoko 设备并等待......

收到我的 ryoko 设备并等待 SIM 卡

Viaota 回复2026-05-27

Hello Mark, Thank you for your wonderful feedback and for sharing your experience. We’re glad to hear you’ve received your Ryoko device and we hope you’ll enjoy using it once your SIM card arrives. If you have any questions in the meantime, please contact our customer service team at https://support.viaota.com Viaota Support Team

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Lucy McIver · 写过 1 条评价 · 体验于 2026-05-27 ·

你上网不多

更清楚的是,在初次购买时,我以为我能以 70 美元的价格获得 6 个月的优惠。相反,我最终支付了 130 美元

Viaota 回复2026-05-27

Hi Lucy, Thank you for taking the time to share your feedback with us. We genuinely value your input and are committed to resolving any issues you may have experienced. We have made several attempts to reach out to you regarding your concerns, however, we have not yet received a response. Please know that we are here to assist you and are eager to find a solution that meets your needs. At your convenience, feel free to contact our support team at http://support.viaota.com/ Thank you for your understanding, and we look forward to hearing from you soon. Best regards, Viaota Support Team

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Ernie carroll · 写过 1 条评价 · 体验于 2026-05-14 ·

服务热比产品

Viaota 回复2026-05-27

Hello Ernie, Thank you for taking the time to leave us a 4-star review and share your feedback. We appreciate it and are glad to know you had a positive experience with our service. If you have any additional comments or suggestions on how we can make your experience even better, please feel free to reach out to our customer service team at https://support.viaota.com Viaota Support Team

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Madelein Stropkai · 写过 2 条评价 · 体验于 2026-05-24 ·

这很容易

这很简单,再简单不过了,选择一个计划并付款

Viaota 回复2026-05-25

Hello Madelein, Thank you for your wonderful feedback! We’re delighted to hear that the process was so easy for you and that choosing a plan and paying went smoothly. If you ever have any questions or need assistance in the future, our customer service team is here to help at https://support.viaota.com Viaota Support Team

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Elfego Diaz · 写过 2 条评价 · 体验于 2026-05-25 ·

无线网络很棒!

Viaota 回复2026-05-25

Hello Elfego Diaz, Thank you for your wonderful feedback and 5-star review! We're delighted to hear that you're enjoying the WiFi experience with Viaota. If you ever have any questions or need assistance, our customer service team is here to help: https://support.viaota.com Viaota Support Team

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George Levesque · 写过 6 条评价 · 体验于 2026-05-23 ·

我得到了 Ryoko/Viaota 的“人性化”回应 - 非常感谢!

我联系了 Ryoko/Viaota,因为我的计划错误,成本太高,而且数据量超出了我的需要。我担心“公司”的回应会让我陷入我不喜欢的境地。然而,我得到了“人”的回应,我认为这个计划会成功。 非常感谢!

Viaota 回复2026-05-24

Hello George, Thank you so much for your wonderful feedback and for sharing your experience with our support team. We’re really glad to hear that you felt listened to and that the new plan seems like a better fit for your needs. If you ever have any questions or need further assistance, our customer service team is always here to help at https://support.viaota.com Viaota Support Team

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David Babb · 写过 1 条评价 · 体验于 2026-05-22 ·

非常快速和简单

Viaota 回复2026-05-22

Hello David, Thank you for your wonderful feedback and 5-star review! We’re delighted to hear that you found everything very fast and easy. If you ever have any questions or need assistance in the future, our customer service team is here to help at https://support.viaota.com Viaota Support Team

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Dean Radlein · 写过 2 条评价 · 体验于 2026-05-20 ·

无论何时,Viaota 都随时可用...

只要您需要一点额外的信号,Viaota 随时可用

Viaota 回复2026-05-20

Hello Dean, Thank you for your feedback and for taking the time to leave a review. We’re glad to hear that Viaota is there for you when you need that extra signal. If you ever have any questions or need assistance, our customer service team is ready to help at https://support.viaota.com Viaota Support Team

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Purdue Gina · 写过 2 条评价 · 体验于 2026-05-18 ·

快速服务

Viaota 回复2026-05-18

Hello Purdue Gina, Thank you for your wonderful feedback and 5-star review! We’re delighted to hear that you were pleased with our fast service. If you ever have any questions or need assistance, our customer service team is here to help at https://support.viaota.com Viaota Support Team

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Ivan Smith · 写过 2 条评价 · 体验于 2026-05-16 ·

很棒的产品

Viaota 回复2026-05-17

Hello Ivan Smith, Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase. If you have any questions or need assistance, feel free to contact our customer service team at https://support.viaota.com Viaota Support Team

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Atilio Calderon · 写过 1 条评价 · 体验于 2026-05-13 ·

非常简单快捷

Viaota 回复2026-05-13

Hello Atilio Calderon, Thank you for your wonderful feedback! We're delighted to hear that you found the process very easy and quick. If you have any other questions or need assistance, please visit our customer service team at https://support.viaota.com Viaota Support Team

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Angelene McCracken · 写过 1 条评价 · 体验于 2026-04-30 ·

您已被警告 - 不要购买

他们提供退货政策,但其中充满谎言。拿走你的钱,并说如果它被打开,他们不会收回它,也不会给出他们的退货地址。不要从他们那里购买!

Viaota 回复2026-05-12

Hello Angelene, Thank you for taking the time to share your feedback with us. We genuinely value your input and are committed to resolving any issues you may have experienced. We have made several attempts to reach out to you regarding your concerns, however, we have not yet received a response. Please know that we are here to assist you and are eager to find a solution that meets your needs. At your convenience, feel free to contact our support team at [email protected]. Thank you for your understanding, and we look forward to hearing from you soon. Warm regards, Viaota Support Team

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Graham Fernee · 写过 4 条评价 · 体验于 2026-05-11 ·

有人倾听,然后……

有人倾听然后提出替代方案

Viaota 回复2026-05-12

Hello, Graham. Thank you for your feedback! We're pleased to know that you appreciate the suggestions given to you. Listening to our customers and providing alternatives is something we strive to do. If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.viaota.com. Viaota Support Team

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Daniel Lemieux · 写过 1 条评价 · 体验于 2026-05-11 ·

我还不知道,因为我的凉子是……

我还不知道,因为我的 ryoko 还没有设置,而且我的互联网也没有打开。

Viaota 回复2026-05-11

Hello Daniel, Thank you for your feedback! We understand that setting up your Ryoko device and getting your Internet on can be crucial. If you need assistance with the setup process, please don't hesitate to contact our customer service team at https://support.viaota.com. They're there to help resolve any issues you may have. Viaota Support Team

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Daniel · 写过 1 条评价 · 体验于 2026-05-10 ·

这完全是我买的骗子

这完全是骗人的,我买了这个,花了两周时间才设置好ryoko热点路由器,所以失去了两周的无限数据,女巫结果根本不是无限的,用了4个小时,而且相当有效,他们说我在无限计划上使用了很多数据,并希望我为7GB数据支付25美元,当你的露营不是用来检查电子邮件、天气和一些电影时,这不算什么。然后下个月我使用了 5 个小时,然后同样的事情再次发生,再次与他们交谈,他们说我再次使用了很多数据,所以无限意味着 4 GB 数据不是无限的,我没有看到任何地方的广告中说无限数据 = 4 GB 数据。他们只是希望您在已经支付无限流量的情况下购买更多数据。 我不建议任何人购买这个并把钱浪费在viaota或ryoko热点路由器上,这完全是骗人的。 我再说一遍,这完全是骗人的

Viaota 回复2026-05-11

Hello Daniel, Thank you very much for taking the time to share your feedback. We tried to contact you through Trustpilot to resolve this issue. Unfortunately, you did not respond to our requests. If you did not receive our emails but would still like our assistance, you can contact us using the contact form available at: https://viaota.com/contact Please provide the following information so we can access and verify your order: Email address used to place the order Order number Full name Thank you for your contribution to our development and growth. We hope to hear from you soon. Best regards, Viaota Support Team

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Ron Soyka · 写过 4 条评价 · 体验于 2026-05-10 ·

易于购买,但使用起来不像市场上那么容易

这看起来很简单。不确定需要多长时间才能实施。几分钟过去了,还没看到任何效果……

Viaota 回复2026-05-11

Hello Ron, Thank you for taking the time to leave a review. We appreciate your feedback and understand your curiosity about the implementation time. Please allow a little more time for any effects to be noticeable. If you have any further questions or concerns, feel free to contact our customer service team at https://support.viaota.com. Viaota Support Team