DO NOT CHOOSE VILTROX. If your package is lost in transit for any reason, they are unwilling to help.
My package is lost and I never received it. I tried to file a claim with PostNord, but their policy only covers the sender, not the recipient. This means Viltrox must file the claim for the lost shipment. I have reached out multiple times asking for help and proof of delivery, but nothing is being done. Now, Viltrox has stopped responding entirely.
After purchasing the lens I got the info that for tracking I should use the Shop app (by shopify). It showed the purchase and a tracking info. But the info never updated. By chance I tried the tracking code at the GLS website and got the info that the order is waiting for me in a GLS shop for a week already. If I hadn't tried that, it would have been sent back.
The lens itself was alright. But the shop is terrible.
I bought a Viltrox adapter for my Canon R5 to use my EF lens. There is a problem with the sensors as it will not auto focus on my R6 or R5. I contacted Viltrox, they asked for photos of the adapter which I sent. Then they wanted complete details of the problem so I sent a summary of the problem. Three days later they want to know where I bought it and they wanted the receipt etc. I have never had a an issue with Canon, Sigma, Godox or even Neewer, they were there for questions to solve an issue quickly and easily. Stay away from Viltrox! There products are inferior and their customer service is terrible. I will not buy anymore accessories from Viltrox, I rather spend the extra few dollars and buy from companies that have pride in their products.