酒有问题；更新评论以反映良好的客户服务
最初我们将这次体验评为一星： “非常抱歉，我们收到的六种葡萄酒中，我们只喝了其中一种，发现其他葡萄酒完全无法饮用，通常都会倒掉。我们将取消这项服务。” 但 Vinesse 联系了我们并全额退款，所以虽然我们不喜欢任何葡萄酒，但我们也没有浪费订单上的钱。因此，我们更新了评论，以包括他们对问题的权宜和极其公平的处理。希望其他人在运送葡萄酒时不会遇到同样的不幸！
Vinesse 回复2020-11-09
Thanks so much for your review, and we're so sorry that the wines were not to your liking. It sounds like possibly the shipment encountered some type of damage, since the majority of the wines were undrinkable- possibly heat or another temperature variation. I will be in touch with you via email to resolve this for you, and rest assured, this will all be taken care of for you. Best, Vinesse Wines