Vinesse（vinesse.com）在 OK.one 的综合评分为 2.6 分（满分 5 分），基于本站收录的 101 条用户评价，属于食品、饮料和烟草分类，口碑较差。44% 的评价为 1 星，差评比例偏高；商家回复了 26% 的差评。数据最后更新于 2026-08-11。
只要求红色......我得到白色你一周后打电话给我告诉我我的卡不起作用......瓶子变脏了..
Thanks so much for being a member, and we do apologize for the confusion here. It looks like all has been straightened out here, and we hope that you did enjoy the box. It looks like we have provided replacements, and I hope that those are to your liking. Cheers, Vinesse Wines
要求白葡萄酒。收到玫瑰’
Brenda, Thanks for being a member, and we do apologize that the wines didn't meet your satisfaction. We will be in touch on Monday to get some replacements out to you. Cheers, Vinese Wines
我们要了白葡萄酒，他们送来了红酒。我们无法联系他们纠正错误，因为包装材料上没有提供联系电话或电子邮件地址。 这很快就得到了纠正。我们收到了原来的白葡萄酒订单，没有额外费用。
Thanks so much for the review, and we're really sorry about this. We'll be in touch right away to make this right. Cheers, Vinesse Wines
我正在更新我原来的评论，因为我很幸运在我的账单问题上得到了阿曼达（来自营销部门）的帮助。 在发现我遇到问题后，她联系了我，并且非常愉快并愿意解决我的账单问题。 阿曼达完全解决了我的问题，我百分百满意。 我打开的第一瓶Vinesse红酒非常享受。 谢谢你，阿曼达，你的努力。 在我看来，你是 Vinesse 非常有价值的一部分！ 阅读细则...条款和条件...我现在正在与我的信用卡公司合作，因为他们通过营销合作伙伴进行欺骗性营销。
非常好的葡萄酒选择。 交货非常快。
JP, Thanks so much for being a member, and we're delighted to hear that the wines were delivered on time and that you're enjoying them. We appreciate you being a member and for letting us know about your experience. Cheers, Vinesse Wines
葡萄酒品质不值得每瓶 25 美元以上。在任何一家像样的葡萄酒商店，你都可以以三分之一的价格买到同样品质的葡萄酒。此外，他们不接受退货，这基本上意味着他们不保证产品的质量。至少客户服务很好。 不再继续我的订阅...
Hi Rodrigo, Thanks for being a member with us. We left you a voicemail offering you replacement wines or a refund, and hope that we can resolve this concern with you. We appreciate your feedback and look forward to resolving this with you. Thanks so much, Vinesse Wines
Thank you for reaching out. We apologize for the issue here, and we do see that you have received a credit for your box. Our sincerest apologies for the issue here, and we appreciate your understanding. Cheers, Vinesse Wines
你这酒不好喝。 令人震惊的服务就像酒一样糟糕。 我不会从这家葡萄酒公司购买。
Thanks so much for being a member, and we're so sorry that you didn't enjoy the wine. It looks like we've attempted to resolve this with you over the phone and over chat, and I do apologize that we were not able to come to a resolution. Again, please accept our apologies, and we are here to help if you should need anything additional. Cheers, Vinesse Wines
Thank you so much, Chuck. We appreciate you being a member and are delighted that you're enjoying the wines. Cheers, Vinesse Wines
我对 Vinesse 的想法很复杂——直到今天！ Melani 彻底改变了这一点，让我获得了美妙的客户体验。 我说“混合”是因为我喜欢 Vinesse 的第一个订单，但不喜欢第二个订单。 梅拉尼非常友好 - 我实际上在网上聊天中与她聊天，然后当我打电话时与她交谈。 她让这从一种“混合/犹豫不决”的体验变成了一次很棒的体验。 我肯定会再次从 Vinesse 订购——尤其是她保存了很多关于我的葡萄酒偏好的笔记。 谢谢梅拉尼！
Michael, Thanks so much for being a member, and we're so glad that Melani was able to work with you. We agree; she's amazing, and thank you so much. Cheers, Vinesse Wines
我已经尝试了收到的货物中的 6 个中的 3 个，然后将所有 3 个都倒进了下水道。这包括正确地淘汰红军。
Hi Melissa, Thanks so much for being a member, and we're so sorry that the wines were not meeting you expectations. We've reached out to you via email to resolve this and we look forward to hearing from you. Cheers, Vinesse Wines
这是我第二次有幸与布莱恩聊天。他积极、高效、重视客户的时间。他很快解决了我的两个问题，主动给我回电话，而不是让我等待。 谢谢你，布莱恩
Rose Mary, Thanks so much for being a member with us, and we're so glad that you're enjoying the membership. We are delighted to hear that Brian was able to resolve your concerns and we appreciate you taking the time to let us know about the great service that you received. Cheers, Vinesse Wines
我自 2006 年以来一直是 Vinesse 的会员，并且一直对俱乐部感到满意。今天我通过聊天联系了他们，得到了优质的服务，还送了酒。优质的葡萄酒和优质的服务是我所欣赏的！
Judy, Thanks so much for being a member with us here at Vinesse, you are certainly the most important part of our business. We are so glad to hear that everything is working out, and we really appreciate you taking the time to let us know. Cheers, Vinesse Wines
Jayne, Thanks so much for being a member, and we're so sorry to hear this. We see that your membership has been cancelled, however we will be in touch to resolve this for you. Cheers, Vinesse Wines
运输很快，葡萄酒也很棒。谢谢你！
Felicia, We love to hear this, and we're so glad that it's working out. We really appreciate you taking the time to let us know about your experience. Cheers! Vinesse Wines
我从来没有从这家公司订购过酒，酒很好，只是瓶塞有一个问题 干了螺丝就拧不进去了 崩溃我确信这可能发生在任何我喜欢的地方
Hi Tom, Thanks so much for being a member, and we're so glad that you've enjoyed the wines. Cheers, Vinesse Wines
酒很贵。货物中应包含每种葡萄酒的注释，但这些注释要么丢失，要么是错误的葡萄酒。 从周一开始，我就有订单准备发货。现在已经周四了，还没发货。免费礼物从未到达。今天将取消此操作。
Hi Ken, Apologies for this issue. I see that the box is scheduled to deliver to you tomorrow and we're so sorry about the issues with the tasting notes. We'll be in touch to make this right. Cheers, Vinesse Wines
优质葡萄酒，物美价廉。 6瓶30元，简直太棒了！
Nick, We're so glad that it's all working out, and we appreciate you being a member. Cheers, Vinesse Wines
选择推迟我的下一次发货，因为距离我上次发货的葡萄酒还不到三周。在网站上得到确认，我可以将发货从 11 月推迟到 12 月。订单仍然发货，我被收费了。打电话给客户服务部，他们说他们无能为力，我无法支付将其运回并获得商店信用的葡萄酒价格。取消会员资格，发货品种缺乏，不值这个价格
Thanks so much for being a member. We've left you a voicemail to resolve this, and look forward to hearing from you. Cheers, Vinesse Wines
Charles, Thanks so much for beig a member, and we're so glad that you're enjoying the wines and their value. Cheers, Vinesse Wines
共 101 条符合条件的评价