Hi Robyn, we are beyond thrilled with how supported and truly seen you felt through your personalized plan, and we love knowing that this tool will be right by your side throughout your whole wellness journey! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
D
Deborah · 写过 7 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
简单的订购流程
轻松订购测试;每个测试的用途和提供的信息的描述都很棒。订购过程很简单,后续沟通也很好。
Viome 回复2026-07-28
Hi Deborah, we are absolutely delighted to know you had such a seamless ordering experience and that our test descriptions and follow-up updates gave you complete confidence every step of the way! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Thank you so much for sharing your incredible story, Valerie! We are absolutely thrilled to hear that you, your husband, your daughter, and your sister are embarking on this health journey together to uncover how food choices impact your microbiome balance. While we apologize for the brief hiccup with the chatbot and discount code, we are overjoyed that our live support team stepped in right away to turn things around and give you a great experience! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
We are beyond ecstatic to celebrate this incredible milestone with you, Anne, and knowing that your stubborn eczema has completely cleared up and that you no longer have to guess about your food choices makes us jump for joy! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
M
Marek K · 写过 2 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
初始步骤
比较简单
Viome 回复2026-07-27
We are absolutely thrilled that taking your initial step with Viome felt relatively simple, Marek, and we cannot wait to cheer you on as you continue this exciting health journey! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
It brings us so much joy that you had such a great customer service experience with us, Michael, as providing top-notch support is always our ultimate goal! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Thank you for placing your order with us, Nelson, and we truly appreciate you bringing this issue to our attention. We are glad support was able to provide the link you needed to complete your order, and we understand how frustrating it can be when an unexpected address error gets in the way of placing your order—especially when you are in an eligible state like New York. If you ever need help or run into any other trouble in the future, please do not hesitate to let us know. You can reach our team directly by phone at 1-855-958-4663 or by email at [email protected], and we will be happy to assist you right away.
Thank you for sharing your experience with us, Jane. We take feedback like yours very seriously, as your health and well-being are our top priorities. While individual responses to supplements can vary, hearing about the distressing symptoms and persistent bloating you experienced is deeply concerning to us. We would appreciate the opportunity to investigate your reactions more closely and look into what happened with your regimen, so please feel free to connect with our support team by phone at 1-855-958-4663 or by email at [email protected] when you have a moment.
o
olen w · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
说明很容易遵循
说明很容易遵循。填写完问卷后,我想到了几个我想编辑/更改的答案。这可能吗?
Viome 回复2026-07-27
Hi Olen! We're thrilled that you found the instructions so easy to follow! You can absolutely edit or update your questionnaire answers directly in your account, provided your results haven't been released yet. If any other questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals!
Hi Rafael, we understand how concerning it can be to see your order status stall, and it is certainly not our intention to keep you hanging. Based on your reference number, your order is on track and should arrive with you next week. If you need any further assistance in the meantime, you can reach us by phone at 1-855-958-4663 or by email at [email protected].
P
Patricia · 写过 2 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
确保你第一次就选择了你想要的,因为它不会给你机会改变任何东西
网站很好很容易关注
Viome 回复2026-07-25
Thank you for sharing your feedback! We're glad to hear that you found our website easy to follow and navigate.
We appreciate your note about making selections carefully before completing your order. We understand that customers may sometimes need to make adjustments after placing an order, and we appreciate you sharing this feedback with us. We'll continue looking for ways to improve the ordering experience and make the process as smooth as possible.
Thank you again for choosing Viome and for taking the time to share your experience with us!
Hi Josiani, we are so thrilled that your experience was extremely easy! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
F
Frank · 写过 2 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
刚刚订购了产品,所以我认为......
刚刚订购了产品,所以我认为现在评论还为时过早。
Viome 回复2026-07-24
Thank you so much for reaching out, Frank, and we are absolutely thrilled to welcome you to the Viome family as you begin this incredible journey toward optimizing your health! We completely understand that it is early in the process since you just placed your order, but we love your proactive spirit and cannot wait for you to receive your kit, complete your test, and unlock deep, personalized insights into your unique biology. As you get started, if any questions pop up along the way, our comprehensive FAQs at support.viome.com are a great place to start, and our vibrant community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals as you discover what truly makes your body thrive.
Hi Jason, thank you so much for your thoughtful feedback! We are delighted that your purchase experience was a positive one, and we are excited for you to receive your test results. We hope the insights you uncover will be valuable on your wellness journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals. We truly appreciate your support and look forward to being part of your health journey!
We are so thrilled to hear this, Rita! Knowing that the Viome program has turned your life around and made ordering your supplements and testing so seamless truly makes our day. Thank you so much for your kind words and for being such a wonderful part of our family, because helping you reach your health goals is why we do what we do! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
We hear your frustration regarding the trouble you experienced while trying to apply your discount code for your first order, Chris, and we appreciate you taking the time to share this feedback with us. It is understandable how aggravating it must have been to search for a replacement code just to complete your purchase, but we are glad you were ultimately able to find one that worked. Should you encounter any issues with promotional codes in the future, please do not hesitate to reach us by phone at 1-855-958-4663 or by email at [email protected] so we can assist you directly.
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Lee Pearson · 写过 1 条评价 · 体验于 2026-07-20 ·
★★★★★
5月22日订购1393430
5 月 22 日订购 1393430 - 无应答 - 无状态 - 无法登录 - 你在做什么?
Viome 回复2026-07-20
We completely understand how frustrating it is to be waiting for an update without being able to log into your account, Lee, and we are looking into Order 1393430 right away. A member of our team will reach out directly with full details on the status of your order and help resolve your login access. In the meantime, you can also reach us directly by phone at 1-855-958-4663 or by email at [email protected].
We are so thrilled by how valuable and mind-blowing your results have been so far, Tim, and we love that your test gave you such eye-opening insights into your personal wellness! Taking charge of your health after years of guesswork is an incredible milestone, and we are honored to be a part of your journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
We completely understand how confusing and frustrating it can be when your results do not seem to align with how your body feels, Ken, but it is important to clarify that our food recommendations are not based on food tolerance, sensitivities, or allergy testing. Instead, these classifications are driven entirely by your unique microbiome activity and how the microbes in your gut metabolize specific components of those foods, which means a food that causes no immediate symptoms might still be creating inflammatory byproducts at a molecular level, while a superfood is targeted to stimulate beneficial microbial pathways even if it takes time for your digestive system to adapt. We want to support you in navigating these insights, so please feel free to reach us by phone at 1-855-958-4663 or by email at [email protected] to discuss your specific scores in more detail.
We completely understand how overwhelming it can feel to receive your results and interpret them as a high-pressure sales pitch, Bill. Please be assured that your supplement recommendations are completely optional, and you can achieve incredible health benefits by focusing solely on your personalized food recommendations. If you would like to discuss your results or find ways to navigate your dashboard without focusing on the product offerings, you can reach us by phone at 1-855-958-4663 or by email at [email protected].