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美丽与健康

Viome

103 条评价

3.9103 条评价
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关于 Viome

数据更新
网站
viome.com
分类
美丽与健康
所在地
United States · Bellevue
状态
待认证
近 12 个月
103 条评价
差评回复率
100%(23/23 条)
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Viome靠谱吗?

Viome(viome.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 103 条用户评价,属于美丽与健康分类,口碑一般。71% 的评价为 4 星及以上,15% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Karen · 写过 1 条评价 · 已认证 · 体验于 2026-06-08 ·

一个月了还没有结果??

Viome 回复2026-07-06

We completely understand how frustrating and difficult it is to wait a full month for your results without any updates, Karen. We hear your concerns clearly, and our team will be reaching out to you directly with additional details regarding the status of your samples as quickly as possible. Please know that we are committed to looking into this for you, and you can also reach us at any time by phone at 1-855-958-4663 or by email at [email protected].

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gemma hernandez · 写过 1 条评价 · 体验于 2026-07-03 ·

不要浪费你的钱

我很少写评论,但这家公司就是一个骗局,我觉得我不得不写。我希望在报名参加肠道智力测试并将我的钱冲进马桶之前阅读这些评论。 肠道智力测试被宣传为基于粪便测试结果的个性化测试,但我收到的结果是通用的,并且基于调查问卷而不是提交的样本。这家公司是一个骗局,浪费钱。我很失望。

Viome 回复2026-07-03

Thank you for sharing your feedback, Gemma. We’re sorry to hear your experience didn’t meet your expectations. Our Gut Intelligence test combines stool sample data with your questionnaire to generate personalized insights. The questionnaire adds important context like diet and symptoms, while the stool sample reflects gut microbiome activity. We’d really like the chance to review your report and help clarify your results in more detail. Since we don't have your contact information or reference number here, please contact our support team at [email protected] or call 1-855-958-4663 (Mon–Fri, 6 AM–6 PM PST). We appreciate your feedback and are here to help.

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Carol Ann · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

非常容易订购

非常容易订购。期待收到我的工具包,已经痛苦了很长时间了,谢谢。

Viome 回复2026-07-02

We are so happy that ordering was incredibly easy for you, Carol, and we are truly excited to get your kit delivered so you can take this meaningful next step! We know how long you have been waiting for answers, and we are deeply committed to supporting you on your path to feeling better. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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PAUL ARSENAULT · 写过 4 条评价 · 已认证 · 体验于 2026-07-02 ·

购买很容易

购买很容易。 希望能有好的结果。

Viome 回复2026-07-02

We are absolutely thrilled that your purchase went smoothly, and we share your excitement as you look forward to receiving your results, Paul! We are honored to support you on this journey toward better health. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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jeanr · 写过 5 条评价 · 体验于 2026-06-25 ·

我做了第三次测试

我做了第三次测试,尽管我并没有真正深入研究分数,但我确实尝试提高我的最差分数。现在的食物清单好多了。我可以列出我实际吃的食物清单!我必须承认,我所做的只是避免避免食用食物并尝试加入大量超级食物。所以,我并不严格遵循整个计划,但我知道我仍然感觉更好,并且至少了解了我的身体对食物的反应,这产生了影响。

Viome 回复2026-07-02

We are so happy to hear that you're finding our food lists helpful and that you're experiencing such positive changes by incorporating your Superfoods and avoiding others! It's great that you're feeling better and gaining a deeper understanding of how your body responds to different foods. We're thrilled to be a part of your wellness journey.

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Caroline · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·

非常容易购买

非常容易购买。从峰会中学到很多东西。谢谢。 有趣的是我不得不支付 399 美元。几天后,七月四分之一日促销活动以 299 美元的价格进行。 感觉有点被扯了

Viome 回复2026-07-02

Hi Caroline! We're so glad you found the purchase process easy and gained valuable insights from the summit. Thank you for your kind words.

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Katherine · 写过 2 条评价 · 已认证 · 体验于 2026-06-30 ·

感谢重复的折扣…

感谢重复测试的折扣,但希望价格已在网站上列出。 我必须打电话给 Viome 才能获取该信息。

Viome 回复2026-06-30

We truly appreciate you taking the time to share your feedback about your experience, Katherine, and we understand how much more convenient it would have been if the repeat test pricing had been clearly listed directly on our website. We have shared your valuable input with our team so we can look into making this information more accessible for our returning customers in the future. If you have any further questions or need additional assistance, you can always reach us by phone at 1-855-958-4663 or by email at [email protected].

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Susan · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

命令

我订购了它,然后 Facebook 上的广告提供 100 美元的折扣。 因此,按照我的折扣,可能会优惠 150 美元,而不仅仅是 50 美元

Viome 回复2026-06-29

We understand how frustrating it is to miss out on a better promotion right after ordering, Susan, but our system does not allow discount codes to be stacked or combined. You can reach us by phone at 1-855-958-4663 or by email at [email protected] so we can look into your order and see how we can best support you.

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Jacqueline LaCalli · 写过 5 条评价 · 已认证 · 体验于 2026-06-29 ·

该网站非常容易...

该网站非常容易浏览。信息很多,但很容易理解。

Viome 回复2026-06-29

We are absolutely thrilled that you found our website easy to navigate and the information simple to understand, Jacqueline! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

J
J Buck · 写过 4 条评价 · 已认证 · 体验于 2026-06-26 ·

该网站易于浏览并且……

该网站易于浏览,订购套件也很容易。

Viome 回复2026-06-26

We are absolutely thrilled that you found our website so easy to navigate and that ordering your kit was a seamless experience! We are so excited to have you with us on this health journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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Raymond · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

我能够完成订单,同时……

我能够在公路旅行时完成订单,这就是该网站的运作效果!

Viome 回复2026-06-26

We are so glad our site worked well for you, even on a road trip, Raymond! Thank you for sharing your positive experience.

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CB · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

实际下订单非常……

实际下订单非常简单。我必须在谷歌上进一步研究,以找到采集了哪些样本以及测试了哪些内容。应在测试说明中轻松获取有关取样内容和取样方式的更多说明

Viome 回复2026-06-25

We understand your worries regarding the clarity of our testing process, but please note that detailed information about what samples are taken and what we test is present on our website and included within the test kit itself. We want to ensure you have a seamless experience, so if you need any further clarification or help finding these resources, you can reach us by phone at 1-855-958-4663 or by email at [email protected].

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Oman Ken · 写过 2 条评价 · 已认证 · 体验于 2026-06-24 ·

友善的人可以交谈。

Viome 回复2026-06-24

We're happy to hear that, Oman. We appreciate your kind words and positive feedback.

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Federico · 写过 4 条评价 · 已认证 · 体验于 2026-06-24 ·

我经常出国工作和旅行……

我经常在国际上工作和出差,这家公司无疑是一家世界一流的组织,以高效的方式照顾客户,并提供出色的独特且非常先进的产品。所有这一切都得到了知识渊博的个人的协助和支持,他们在科学技术的最前沿工作并创造产品和服务。

Viome 回复2026-06-24

We are absolutely thrilled and deeply honored by your incredibly kind words, Federico, especially coming from someone who works and travels extensively across the globe! Knowing that you view us as a world-class organization that delivers outstanding, advanced products at the forefront of science and technology is the ultimate motivation for our dedicated team. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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Suzanne · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·

很容易解释。

Viome 回复2026-06-23

We are absolutely thrilled that you found everything so easily explained, Suzanne! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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DonnaEWong · 写过 4 条评价 · 已认证 · 体验于 2026-06-22 ·

专业、友善、高效!

该代表为我处理了几个支持项目 - 订购新测试和订购过去测试的 PDF 文件。 她以专业、友善和高效的方式处理了所有事情。 我的经历很精彩。

Viome 回复2026-06-23

We are incredibly joyful about your stellar experience and love knowing our representative handled all your requests with outstanding professionalism, friendliness, and efficiency, Donna! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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Vickie Frischman · 写过 2 条评价 · 已认证 · 体验于 2026-06-22 ·

快速又简单

Viome 回复2026-06-23

We are so excited that your experience was quick, fast, and easy, Vickie! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

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norman · 写过 3 条评价 · 已认证 · 体验于 2026-06-02 ·

隐藏的未公开费用。

最新更新......我收到一条消息,其中似乎他们已同意追溯取消自动续订功能。 他们仍然有钱以及我对问卷的回答。 我没有收到他们的任何进一步信息,没有调查问卷的结果,没有报告,也没有收到任何应该有的后续信息。 到目前为止,我似乎已经支付了一些我还没有收到的东西...如果,不知何故我弄错了,我会很乐意进一步更新..

Viome 回复2026-06-22

We understand your frustration regarding subscription commitments, Norman, but we want to clarify that there are no undisclosed or hidden fees associated with your purchase, as all product details, including pricing and recurring features, are clearly outlined on the product page before an order can be placed. We hear your concerns regarding your cancellation request, and our team will be reaching out to you directly to assist you with your account and clarify your status. You can also contact us at any time by phone at 1-855-958-4663 or by email at [email protected] so we can address your concerns and help resolve this matter for you.

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Steve O · 写过 1 条评价 · 体验于 2026-06-20 ·

我尝试了这个产品,很高兴……

我尝试了这个产品并对测试结果感到满意。在收到我的第一批补充剂之前,我发现了以前未知的较少订阅,每月支付肠道补充剂,但无需预付 12 个月后的第二次肠道测试费用(59 美元对 99 美元)。我改用它是因为我实际上想早点重新测试,并且愿意支付点菜费用。你认为他们会退还我 40 美元吗?…不可能。他们是否愿意保留我的帐户以供将来使用?……不!然后我告诉他们,我已经通过另一个电子邮件帐户为我妻子购买了第二次 99 美元的测试,但根据他们对待我的方式,我不会使用该测试。所以我要求 RMA。他们告诉我已经过去了太多时间,我运气不好。快进到今天,他们向我收取了 79 美元的取消我妻子考试的费用(他们未能取消),而且也不会退还。然后有勇气告诉我她的测试仍然很好并且仍然可以使用(即使他们不会收回它)。除了我确实使用并得到结果的测试之外,我还因为他们不正当的商业行为而损失了 218 美元。可耻 回应商家的评论:他们的评论很可笑。我已经向他们发出了至少十几封来回电子邮件,向他们陈述了我的情况,但他们却断然拒绝补救。当我取消有效订阅时,我告诉他们我不会激活为我妻子购买的第二个测试(并要求退回)。但他们声称这并没有取消测试 #2 的订阅,该测试甚至从未打开过,当然也从未注册过第二次订阅。虽然这两个测试套件是通过两封不同的电子邮件购买的,但都使用了我相同的姓名和信用卡,因此我的取消请求适用于两者,这应该不会造成混淆。现在,我试图对 CC 的指控提出异议,他们已收到通知,并自行联系我,告诉我,自从我发起退款以来,他们无能为力……在他们三次告诉我要砸沙子之后,无论如何都不愿意做任何进一步的事情。这家公司的高卢是深不可测的。我也确信他们会找到一种方法来解决我的纠纷,并保留他们第三次从我那里偷走的钱。有趣的是……他们所要做的就是从一开始就退还 40 美元,当我降级我的订阅时,我很可能仍然会订阅我的妻子(很高兴向他们支付 198 美元/月)。但他们也选择偷那笔钱,所以他们的盗窃行为显然没有结束。如果他们想做正确的事情,而不是进一步发表评论,他们可以允许退回套件并退还我的三项费用(如果是 40+99+79),而我没有收到任何价值,我会回到这里赞扬他们。其他的都是废话。

Viome 回复2026-06-22

We completely understand your frustration, Steve, regarding the billing discrepancies you experienced when switching plans and the subsequent cancellation fees charged to your wife's account. It is incredibly stressful to feel that your concerns were ignored and that you are left out of pocket due to these strict account restrictions. We want to investigate the details of both accounts to see how we can help review these charges and find a better path forward. Please reach out to us by phone at 1-855-958-4663 or by email at [email protected], so our team can look into this matter for you directly.

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Rhonda Greer · 写过 3 条评价 · 已认证 · 体验于 2026-06-22 ·

非常容易导航

Viome 回复2026-06-22

We're glad you found it easy to navigate, Rhonda. Thank you for your positive feedback.