Good experience
Really good experience. I received the watches in less than two weeks. There was an issue with my order, but customer service resolved it quickly and responded promptly to my messages. Definitely recommended.
Watchdives was established in the year 2019 and mainly produce watches for well-known company, cooperating with them in accomplishing diversification. With the fast development last year, our company has become one of the most professional and competitive dive watch suppliers which is specialized in design,manufacture and sale of timepieces. After gain fame in domestic market. We begin to found watchdives.com website this year for worldwide watch lovers.
以上内容由商家自行提供,未经平台核实。watchdives.com(watchdives.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 246 条用户评价,属于购物与时尚分类,口碑优秀。89% 的评价为 4 星及以上,6% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-25。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall product quality, beautiful dial finishing, and remarkably fast delivery times across international orders. People frequently highlight the incredible value offered by these well crafted timepieces. Many consumers also note that customer support is very responsive, polite, and consistently helpful when resolving any product issues. Some reviewers were not happy with occasional communication delays, tracking bottlenecks, and slow shipping times during exceptionally busy periods. A few people also mentioned experiencing difficulties when trying to navigate automated customer service responses or manage complex return processes.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Really good experience. I received the watches in less than two weeks. There was an issue with my order, but customer service resolved it quickly and responded promptly to my messages. Definitely recommended.
Ordered my 2nd watch with them but realized I had selected the wrong dial. Emailed them and they could stop the order and refund very quickly which was wonderful!
I ordered a new strap from Watchdives and although it arrived very promptly it was the wrong colour. I emailed Watchdives and they got back to me very quickly and arranged a refund. Although the colour wasn't correct the strap itself was excellent quality and I have already reordered one in the colour I wanted.
I bought a nice watch, had questions and the support was more than helpful, quick and clear. I'm quite happy both with the product AND the customer service. Thank you Mandy for your rapid response! I will definitely buy another one in the near future!
I recently decided to take the plunge and buy 2 watches in one go- the WD007 NTTD V4 Seamaster homage (black, no date) and the WD007 V4 (in blue), both from the official watchdives site. I have to say now that I have both watches in my hand, I'm over the moon with them. The V4 is really well made, and the finishing is excellent. I DID go the extra mile and spend the £100 on the titanium mesh strap for the black watch, and I'm glad I did. The quality / finish / weight of coupling the titanium case and strap make for a really lightweight watch, incredibly noticeable when compared to wearing its steel sister, the blue watch. Titanium is a reasonably unusual material for a watch and strap, and aside from the reduction in weight, it's worth mentioning that the duller matte colour is gorgeous and has such a unique, masculine, functional, rugged look. Well worth it. I've coupled the blue watch with the steel mesh strap, and the look is also stunning. I'm sure the case on the blue watch is steel (which I'm sure the site didn't mention), but I'm happy about this as the original blue seamster is steel, so it's a more accurate homage. As per the designated page on watch dives website, they acknowledge that there is some work to be done with their communication and turnaround times, and this was the case for me as a customer on this occasion. After purchase, I heard nothing re order progress for about a week, and chased via email and chat. It took a little while to hear back, but it transpired that shipment 1/2 for my order had been sent within a day or 2, so I received 1 of the watches a couple of days after chasing. The second took a while longer, for no given reason. My advice would be... the watches are really good value for money, and the quality is excellent, so just be patient and accept you've bought a watch from China, it wont arrive overnight. It's worth mentioning that the communication, though a bit haphazard, was extremely polite and professional when I did receive communication. The duty-paid shipping was also a dream, and I had zero issue with UK customs. Overall very pleased with my purchase, and if I could give 4.5 stars I would, as there is just a little work to be done with customer experience. Automated updates when items ship would solve the majority of this.
While Watchdives watches offer an amazing balance of quality and affordability, what truly blew me away was how they handled an unexpected issue. Upon receiving my watch, I had an unforeseen issue with the bracelet screws. We all know these minor issues can happen, but what separates a great brand from an average one is how they respond. The Watchdives customer support team was outstanding. Without any hesitation or complicated bureaucracy, they acted professionally and immediately provided a solution (sending a replacement bracelet). This level of dedication to customer satisfaction is rare nowadays. Thanks to their swift response and customer support, Watchdives has earned my complete trust and highest recommendation! Best regards, Dragan Augustus
Good shop, good services
Asked and ordered endlink for the bracelet. I paid for shipping. Took 6 weeks since I asked of the endlink.
Quality for the watches speak for itself, i have a few watchdives in my collection already, however what surprised me is the level of support, i had a problem with a new watch i bought from them, i wrote, received a helpful and reasonable response within a day, very pleasant.
Had a great experience with WatchDives. Customer service was quick to respond and resolve the issue I had. The watch came super fast and is my new favorite! Buy with confidence
Hi, had to sort out a mistake on an order and watchdives went above and beyond to help. Kept me informed, we're polite and resolved the issue quickly and effectively. Very happy to recommend and look forward to my next order.
Purchased WD1980 - great value for money, love the lume and screw down crown. Will buy from watch dives again.
Great company, great customer service. Their watches punch way beyond the price you pay.
The watch I ordered (WD006 Sunray Light Blue), for the price - immaculate. It doesn't feel cheap at all, the finishing is really nice and even the bracelet, which I was planning to remove and replace with a strap, is not half bad. The order took a couple of days to be processed in China, but after that it only took an additional couple of days to get to Bosnia, as soon as it was picked up. Watchdives also follows everything up with emails so you don't miss anything. I ordered a couple of different straps as well, they're decent for the very low price. All in all, for the price, you really can't go wrong.
Good customer service that is available and accommodat with the issues.
Love the watches, excellent value and super high build quality. I especially love the titanium models.
WD007q v2 NTTD. Watch arrived quickly. No issues with the quality. It was perfect. This is my second Watchdives watch purchase and equally as nice as the first one of a different model. Love the light weight, thin profile and quartz convenience. Looking forward to a third purchase. Keep up the fabulous work.
Unfortunately, watchdives has gone silent and refuses to honor the agreement they made. If Watchdives sends me an SM SNO144 bracelet, bezel, and back case, I will consider this warranty claim settled. Upon arrival, I will remove all negative reviews and make my watch whole at my costs. Gday
HI dear customer, Thank you for your update. We are sorry that you feel we have gone silent and that the matter has not been resolved to your satisfaction. We take your request seriously. Regarding the SM SNO144 bracelet, bezel, and back case, we need to review the previous communication and confirm exactly what was agreed before we can make any further commitment. Our intention has never been to avoid our warranty responsibilities or leave a customer without a solution. We understand your frustration and would like to resolve this matter fairly and professionally. Please contact our customer service team with your previous case/order details, or send us your case number if you already have one. We will review the agreement and get back to you regarding the requested parts. We appreciate your patience and hope we can find a satisfactory resolution. Best regards, Watchdives team
Communication with company very good fast delivery keep you informed throughout delivery service any questions about your product the company will reply quickly and solve any issues you have it is nice to have the customer service team that work as a team,providing good quality products at good prices and well finished products quality control is very important in a company like watchdives keep up the good design and development to all the watchdives team
I had an issue with a replacement clasp I purchased, and Mandy was super helpful in answering my questions and resolving my issue for me - really appreciated !
共 246 条符合条件的评价