Great customer Comms
Great customer Comms. Purchased a watch during the 11/11 sale so there was a slight delay in delivery but great communication throughout. Very pleased with my 50 fathoms watch.
Watchdives was established in the year 2019 and mainly produce watches for well-known company, cooperating with them in accomplishing diversification. With the fast development last year, our company has become one of the most professional and competitive dive watch suppliers which is specialized in design,manufacture and sale of timepieces. After gain fame in domestic market. We begin to found watchdives.com website this year for worldwide watch lovers.
以上内容由商家自行提供,未经平台核实。watchdives.com(watchdives.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 246 条用户评价,属于购物与时尚分类,口碑优秀。89% 的评价为 4 星及以上,6% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-25。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall product quality, beautiful dial finishing, and remarkably fast delivery times across international orders. People frequently highlight the incredible value offered by these well crafted timepieces. Many consumers also note that customer support is very responsive, polite, and consistently helpful when resolving any product issues. Some reviewers were not happy with occasional communication delays, tracking bottlenecks, and slow shipping times during exceptionally busy periods. A few people also mentioned experiencing difficulties when trying to navigate automated customer service responses or manage complex return processes.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Great customer Comms. Purchased a watch during the 11/11 sale so there was a slight delay in delivery but great communication throughout. Very pleased with my 50 fathoms watch.
Watchdives shipping are super fast, quality of the watches are also beyond expectations. If you are looking for chinese brand watches, better check watchdives.com first.
Watchdives has become my favorite site for finding exceptional timepieces at affordable prices. The quality, finishing, and prices of their own lines of watches improve exponentially with each new release. The finishing literally rivaling that of similar brand San Martin as well as of many Swiss watch brands like Hamilton and Tissot. I’ve collected several of Watchdives latest releases because the look, build, finishing, and quality make the purchases an easy decision. And customer service is always quick and helpful.
Bought a watch-dives 16500, watch is ok but made the mistake of ordering the divers clasp to go with it.i tried to fit the clasp to the watch bracelet and found that the screw pins for the original clasp do not fit divers clasp. Its not a lot of money but really annoying. Have tried to get the proper screw pins but all they send me is the push pins. Have now been offered the screw pins to fit if I order another watch! So don't bother ordering another clasp as they don't send you the corresponding screw pins that fit the new clasp.
Hi, We’re sorry to hear about the trouble you experienced when trying to fit the divers clasp to your Watchdives 16500 bracelet. We understand that although this is a small part, receiving pins that do not solve the problem—and having to contact customer service repeatedly—can be very frustrating. We also apologize if our previous communication gave you the impression that the correct screw pins were only available with the purchase of another watch. That is certainly not the experience we want to provide. We would like to review the exact clasp and bracelet combination you purchased and confirm which screw pins are required. Please contact our customer service team with your order number, and we will do our best to find a proper solution for you. Thank you for bringing this issue to our attention. We will also review the product information and accessory compatibility to help prevent similar problems in the future. Best regards, Watchdives Customer Service
watchdives is generally reliable for purchases. their after sales service when it comes to warranties, however, is extremely unreliable. it is a gamble ordering a watch because of Quality Control inconsistencies. I understand it is expensive to handle warranty issues, but the solution is to make sure QC is stellar before shipping.
Excellent transaction in all ways. Great communication. Very helpful and quick responses. SUPER FAST delivery. I opted to pay just $3 US additional for fast postage and the order made it to AU in a matter of days! Both watches were exactly as expected, but the WD1016 in particular is an outstanding piece. Great heft, superb finishing, a great size at 37mm (for my 7.25" wrist) beautiful dial and crystal (I ordered sapphire). I like the new Logo and the uncluttered dial. Great prices. I'll definitely buy from Watchdives again.
Bracelet keeps popping off the watch looks like the holes in the watch case aren't drilled completely off centre
Hi, We’re sorry to hear about the issue with the bracelet and the case holes on your watch. A bracelet should fit securely and properly, so we understand how frustrating it is if it keeps popping off. We take your concern about the alignment and drilling of the lug holes seriously and would like to inspect the specific watch to determine what is causing the problem. Please contact our customer service team with your order number and, if possible, photos or a short video showing the bracelet and lug alignment. We’ll review the issue and do our best to provide an appropriate solution. We apologize for the inconvenience and appreciate you bringing this quality concern to our attention. Best regards, Watchdives Customer Service
I love watchdives. Excellent watch selection and excellent service. They're my preferred watch dealer.
Looked for a San Martin watch on other sites with no luck. WatchDives had it in stock, ready to ship. Bought the watch with ease. Fast shipping. Thanks.
Great watch and the price is phenomenal for a great Japanese movement why buy a Seiko.?????. Very happy great products and options you can pick to have your own look. Great job very happy save a lot of money for a great looking watch that looks just as good as Seiko and others and keeps wonderful time.
Watch was out of stock. At my request watchdives cancelled order and prompt refunded. A online store you can trust.
Value. Design. Range.
Good products and close contact to customers.
Good price, fast shipping!
Fast shipping and a solid watch. Very pleased. Apple pay makes for a secure and quick checkout
I’m a frequent customer of watchdives. Great quality & prices , a growing range too.
Beautiful watch at a really good price. Quick delivery, and a quick response when I had a question about the watch. Second purchase from them, definitely won't be my last.
Great customer service watch come on time all my questions were answered.
Received my first watch three days ago and already placed another order, will be purchasing more in the future, they have great customer service, super fast shipping (5 days to Canada), the quality and prices are second to non.
共 246 条符合条件的评价