除了常见问题解答之外,我没有收到任何答复...
除了常见问题页面之外,我没有收到任何答案 - 这将我带到了这个网站(讽刺的是)。
Mimi, we will answer the same as for your previous review from March: Please check your spam folder! (we answered you 5 hours ago)
We Are Knitters(weareknitters.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 104 条用户评价,属于爱好与工艺品分类,口碑良好。83% 的评价为 4 星及以上,6% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
除了常见问题页面之外,我没有收到任何答案 - 这将我带到了这个网站(讽刺的是)。
Mimi, we will answer the same as for your previous review from March: Please check your spam folder! (we answered you 5 hours ago)
我丈夫试图购买 Muud Evita 储物盒,却发现他还必须购买一个“神秘”羊毛包。神秘包中提供的 Bling Bling 羊毛数量不足(对于经验丰富的编织者来说),当我要求购买更多时,我被告知没有。进一步的谈话显示,这些神秘袋子是由一些末端产品组成的,给购买者留下了少量价格过高的产品,我的意思是价格过高的纱线。我今天收到的邮件回复非常没有帮助,而且措辞唐突,表明纱线是故意购买的作为生产线末端和促销品,但它绝对不是。
Thank you for your review. Please note your husband purchased this bundle during our 2025 Black Friday sale and you only contacted us this past Friday about a possible issue with this order. We would like to highlight that our Evita XL Muud bag has always been available as a standalone item, we did not force anyone to purchase the bundle with Mystery yarn. These fibers are now indeed out of stock, but since your order we had the Christmas and Winter sales going on, reason why the stock has diseappeared. All of this has been explained in the email we sent you today. In your message, you also told us that the yarn included only allows to knit scarves or beanies, our Customer Service sent you for free a pattern for a sweater using that same yarm.
每件事,每一件羊毛,每一次交付都是顶级的。服务台非常积极、友善且乐于助人!
Love your review title... Sharing it to ourMarketing team immediately!!!
我就是喜欢他们的纱线,用它编织起来非常漂亮和美妙。我正在制作婴儿毯套件,它来得非常快,纱线很棒(Yummy Yarn Fine),我给自己买了一些新的木针,它们也很棒。
Thank you so much!!!
退货了,处理得很快而且很专业,没有让我经历很多麻烦
Perfect!
优质的材料,优质的客户服务!
Thanks!
我真的很快速的运输,很棒的拳击演示和可爱的纱线!
Thank you so much!
我的订单包装精美,纱线柔软可爱。不幸的是,我不得不退回套件,因为在订购之前我没有注意到这件毛衣是经过全面加工的,而且从图表中我也没有注意到。他们的客户服务非常积极地帮助我退货。希望我将来能够从他们那里订购。我强烈推荐他们。我还必须补充一点,我的退款非常及时!
Thank you for your feedback. Really sorry this project did not work out for you, but we are sure you'll find one you like more suited to your skills!
由于手机故障,我失去了模式。 Wak 向我发送了一个包含该模式的新链接,以便我能够完成我的 wip。 我确实偏离了其他模式,并离开了这个项目一段时间,但那段时间的差距并没有影响 wak 的反应。项目套件的便利性是一种享受。
Thank you! Do not hesitate to share pictures of your finished projects on our website.
发货快,纱线漂亮,图案很容易理解!强烈推荐!
Thanks so much!
乐于助人,足智多谋,知识渊博,解决了我的问题。
Thank you Debra!
可爱的图案、令人惊叹的羊毛和友好的快速响应。
Thank you so much!
我获得了非常棒的客户服务体验。我的疑问得到了解答,问题得到了解决。我期待着完成我与 WAK(桑巴舞裙)的第一个项目并开始一个新的项目!
Excellent! Do not hesitate to share pictures of your Samba Dress once finished. <3
快速的运输和出色的客户服务。我喜欢并信任 WAK 的优质套件和图案
Thank you!
很棒的套件。一切都那么可爱,而且包装得很好!纱线太漂亮了!!!!
Thank you so much!!!!!!!!!!!!!!
我喜欢《We are Knitters》的套件。它们解释得很好并且易于理解,即使对于像我这样的初学者也是如此。另外,我对待售商品有疑问,并在第二天联系我,我收到了详细且有用的答复。很棒的客户服务。我绝对推荐! :)
Thank you Chloe! You can start looking for your next project ;-)
吉娜总是非常乐于助人和高效地回应我可能需要的任何帮助。热情好客,相处愉快。从 WAK 购买多年后,非常好,我仍然可以与同一个人打交道
Thank you so very much Andrea!
我只想购买 Slushie Top 的图案,但它仅作为套件提供。我不喜欢可用纱线的颜色,而且纱线对我来说太贵了,所以我决定不购买该套件。
Unfortunately, all patterns that are part of a kit are usually not available separately 😕️. However, if you are not in a big hurry, from time to time WAK offers a selection of these patterns for a limited time as digital version (PDF). We do not know yet which patterns will be included in the next offer of this type, but maybe it will include a pattern that you are interested in? Stay tuned to our Newsletter so you do not miss it! 😊️
不幸的是我的订单丢失了..,但在我联系 WAK 后,我得到了帮助并立即再次向我发送了我的订单。感谢 WAK 的 Vincent 提供的大力而友好的帮助! 👍
Thank you for your feedback. Glad to read we were able to help you with this lost parcel!
及时响应并履行。多年前我已经开始制作一件毛衣,但还没有完成,并且忘记了说明。他们很快给我发了一份 PDF,以便我可以完成我的项目。谢谢你!
Excellent! Do not hesitate to share some pictures of your finished project on our website, we love to see what our customers have made with our yarns. <3
共 104 条符合条件的评价