WebstaurantStore

Thanks for your review, Joshua! We're glad you could find what you needed for your coffee station. We hope to work with you again soon!

Thanks for your feedback! As a wholesale website, we don't build our shipping and any applicable handling costs into our prices. Instead, we charge the full shipping and handling cost for each order. Typically, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business, as shipping rates are lower to commercial addresses.

Thanks for your 5-star review, Kathy! We love to hear that everything was easy to find at prices you love. We hope to work with you again soon!

Hi Edwin, Thank you for taking the time to leave a review! We're sorry to hear that you're having a frustrating experience. As a wholesale website, we do not build our shipping and any applicable handling costs into our prices. Instead, we charge the full shipping and handling cost for each order. Typically, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business, as shipping rates are lower to commercial addresses. If you have additional questions, our team would love to assist you via email at [email protected] or via live chat at https://link.webstaurant.store/livechat.

Thanks for the shoutout, Bruce! We're so glad you're with us and pleased with your experience. We hope to work with you again soon!

Hi Aaron, we apologize for any issues this change has caused. In order to keep our prices low, some of our products are no longer being offered as free shipping when purchased in smaller case packs. However, the larger quantity case packs offer higher savings and continue to offer free shipping. Please reach out to our Customer Solutions team if you have any questions at [email protected] or through live chat: https://link.webstaurant.store/livechat.

This is such a fun story, George! We hope your family loves their Christmas presents as much as you do. Thanks for choosing WebstaurantStore!

We're loving your positive feedback on our website and product selection! Thanks for choosing WebstaurantStore.

Thanks for your review, John! We work hard to keep our items in-stock and ready for customers, right when they need them. We hope to work with you again soon!

Thanks for sharing your feedback, Alan. We're sorry to hear that you had a negative experience with us. Our team of customer solutions professionals would love to hear more about this in order to improve the experience for all customers! Please contact our team at [email protected] or live chat at https://link.webstaurant.store/livechat and mention this review.

We love hearing reviews like yours about ordering and shipping, Renae! Thanks for choosing WebstaurantStore!

Thanks for sharing this, Andrea! We're sorry to hear you had a negative experience ordering with us. Our shipping prices are actually determined by what you've ordered instead of a flat rate. If you still haven't received the correct quantity of posts for your shelves, please reach out to our Customer Solutions professionals at [email protected] or via chat at https://link.webstaurant.store/livechat. We would love to resolve this with you!

Thanks for your review! We loving hearing that you appreciate our prices, product quality, and top tier customer solutions team. We hope to work with you again soon!

Thanks for sharing your positive experience with us, Jean Marie! We are pleased to hear our products deliver to you as expected and are great quality. We hope to work with you again soon!

Thanks for sharing this with us, Terry! We're sorry to hear that you had a negative experience ordering with us. The shipping information provided leading up to check out is an estimate based on the details you provided, which means it may be slightly higher or lower as you saw with your order. If you want to discuss this further, our team of Customer Solutions professionals would love to assist you via email at [email protected] or live chat with us here: https://link.webstaurant.store/livechat.

Thanks for leaving a 5-star review! We love hearing that WebstaurantStore has the products you need. We hope to work with you again soon!

Thanks for bringing this to us, John! We totally understand that seeing shipping costs is frustrating. As a wholesale website, we don't include any of the shipping charges in the cost of the items, so we have to charge shipping for each of our orders. Typically, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business, as shipping rates are lower to commercial addresses.

Thanks for your review, Dexter! We're grateful you choose WebstaurantStore and we're sorry to hear that you experienced issues with your order. Have you reached out to our Customer Solutions team yet? Our team would love to assist you at [email protected] or through live chat: https://link.webstaurant.store/livechat.

We are sorry to hear that you have had a difficult experience, and we are grateful that you're bringing this to our attention. Our Customer Solutions professionals would love to work with you to resolve this. Connect with them at [email protected] or through live chat: https://link.webstaurant.store/livechat.

We apologize that you have had a negative experience with receiving your product, John. Can you please provide your order number in the form we have requested here on TrustPilot, so we can look further into this?