物理位置与在线运输的挫败感
我在当地的实体店 The Restaurant Store 购物。我是商店的付费商业奖励会员。我感到沮丧的是，我只能在网上订购一些商品，然后将其发送到商店提货，而无需支付任何运费。为什么不能所有项目都是这样？如果他们通过卡车接收产品，似乎所有物品都可以发送。相反，我被迫支付大笔运费或支付另一个免费在线订单运输的商业奖励计划。他们是同一家公司，只是在网上而不是实体店面。除了运输方面的挫折之外，我对产品感到满意。有些 Choice 品牌的食品桶只能使用一年才会破裂，但它们的价格足够便宜，可以根据需要进行更换。
WebstaurantStore 回复2026-06-04
Hi Barbara, thank you for shopping with us at WebstaurantStore! While The Restaurant Store and WebstaurantStore are part of the same family, they operate as separate businesses. That means each store has its own product selection and requires its own account. WebstaurantStore is a completely online store, and all orders ship directly from our warehouses. Please reach out to our Customer Solutions team at [email protected] if we can assist you any further.