WebstaurantStore

We are sorry to hear that you had a negative experience shopping with us, Deborah. As a wholesale website, we don't include any of the shipping charges in the cost of the items, in order to keep our prices low for those ordering in bulk. Please reach out to our Customer Solutions team if you need assistance canceling your order. Connect with them at [email protected] or live chat with us here: https://link.webstaurant.store/livechat.

We love hearing feedback like yours, Laura! Thanks for choosing WebstaurantStore!

Thanks for the positive review, Vance! We loving hearing your feedback on our products and the ease of ordering. Have a great day!

Thanks for your great review, June! We love hearing that our customers love our site. We hope to work with you again soon!

Thanks for your 5-star review, Paul! We love hearing about our Customer Solutions professionals. They truly are the best! We hope to work with you again soon.

Thanks for being a loyal customer all these years, John! We appreciate your business and hope to work with you again soon!

Thanks for sharing your thoughts with us, Carr! We're happy to hear you found what you needed at WebstaurantStore. As a wholesale website, we don't include any of the shipping charges in the cost of the items, so we do have to charge shipping for each of our orders. If you are looking for additional savings and free or discounted shipping, check out WebPlus at https://link.webstaurant.store/webplus.

Thanks for the shoutout on our products, shipping, and service! Have a great day!

Hi Christine, we are sorry to hear that you had a negative experience. We have Customer Solutions team members available to assist by phone Monday-Friday 8 AM-6 PM EST, or by chat Monday-Thursday 8 AM-8 PM EST, Friday 8 AM-6 PM EST, and Saturday & Sunday 9 AM-4 PM EST. Unfortunately, by the time you reached out Friday PM, your shipment was already being packaged and was shipped overnight. Our goal is to deliver high-quality products that provide optimal customer satisfaction. By not accepting returned consumable products we can ensure the product you order is good-to-use, untampered with, and has an adequate shelf life. Please reach out to our Customer Solutions team if we can assist you any further.

Thanks for sharing your feedback with us! As a wholesale website, we don't include any of the shipping charges in the cost of the items, so we do have to charge shipping for each of our orders.

Thanks so much for sharing your feedback with us, we will pass your feedback onto the appropriate team for further review. As a nonprofit we would recommend applying for tax-exempt status if you haven't yet! If you have a registered account with us, please visit your My Account page and select “Upload Tax Exempt Form”. A member of our Tax team will follow up with you within 1 business day regarding your tax exemption status via email. Once approved, any eligible tax charged on orders placed within the last 30 days of the form being submitted will be refunded automatically.

Thanks for sharing your feedback, Dave! We're grateful that you've been a long time customer. Enjoy your grounds!

Welcome to the club, Greg! We're so happy to hear you had a great, first experience with us. Have a wonderful day!

Thanks for sharing your thoughts on our product selection and checkout. We hope to work with you again soon!

We love hearing customer feedback like yours, Megan! Thanks for sharing your experience with our delivery and product quality. Have a great day!

Hi Diane, we apologize for the issues you experienced using our website and appreciate you sharing this feedback, so we can look further into it in order to continue to make improvement to our site. We're glad you were finally able to place your order and hope you have a smoother experience receiving your products. If you have any additional issues please reach out to our Customer Solutions for any assistance. You can reach them at [email protected] or live chat here: https://link.webstaurant.store/livechat.

Thanks, Tony! We're happy to hear our site is so user-friendly. Have a wonderful day!

Thanks for the positive review! We love hearing that our service and delivery are exceeding expectations. Have a nice day!

Thanks for your review, Nicholas! We're glad you find our prices fair and that you can find what you need at WebstaurantStore. Happy feeding! 🐿️

Thanks for sharing your experience, Patti! If you run into issues ordering again, our team of Customer Solutions professionals would love to help you. Contact them at [email protected] or via live chat here: https://link.webstaurant.store/livechat. Have a wonderful day and enjoy your stevia!