Wellhub

Hi Annie, Thanks for your feedback. That's wonderful to hear! We will make sure to pass along your kind words to Sue :) Thank you for taking the time to share your experience, and have a nice day! 🌟

Hello Lee. Thanks for sharing your feedback with us, and we are incredibly sorry to hear that your experience with our booking system and support hasn't matched your expectations, especially as a Diamond+ member. We have escalated your case internally for our team to review, and we will get back to you shortly with more information. We appreciate your patience while we get this sorted out!

Hi there, Thank you so much for taking the time to update your review! We deeply value your feedback and want to make sure you have the best possible experience with Wellhub. Our team has carefully reviewed your account details and sent a comprehensive update directly to your email inbox. We truly appreciate your patience and cooperation while we worked through this for you. If you have any additional questions or if there is anything else we can do to support your wellness journey, please don't hesitate to reach back out. We're always here to help!

Thank you so much for sharing your experience with us, Monisha! You can always count on us ❤️

Thank you so much for the feedback! We are incredibly happy to hear that Sue was so helpful. We'll make sure she gets your message! ❤️

Thank you so much for the 5-star review, Matt! 😍 We are thrilled to hear that Sue could help you. We'll be sure to pass along your kind words to her!

Hi Logan, Thank you for sharing your feedback, and we sincerely apologize for the frustrating experience.  Looking into your case, we can see you have already initiated contact with our partnerships team. To get connected directly to a live agent who can resolve this for you, please reply directly to the automated email you received. Our system needs your reply to that email to route you straight to our team, which is ready to help! Please note you can also reach us through our social media channels on Instagram @wellhub or Twitter/X @wellhubhelp. Thank you for your patience!

非常感谢您抽出时间分享！我们非常高兴听到Sue能帮助您。您的消息也让我们一整天都心情愉快！😍 感谢您成为Wellhub社区的一员！🤍

Thanks for sharing this, Alex! We are happy to hear that Sue provided great support and could help you. Count always on us! ❤️

That is awesome to hear! 🤩 We'll be sure to pass along the huge shoutout to Sue. Thanks so much for taking the time to share the love. Happy workouts!

Thank you so much for the wonderful review! We're so glad Sue could help get everything sorted out for you quickly. ☺️

Hey, Courtney! Thank you for sharing your onboarding journey with us. We deeply value your partnership and sincerely regret that our initial support framework made scaling across your franchise markets feel unnecessarily difficult. We want to be a partner that supports your growth, not one that restricts it. We are taking your feedback seriously. Our Partner team has been notified and is reviewing your case to revisit your tier structure options. We remain fully committed to improving this experience for you and your operators.

Thank you so much for taking the time to share your feedback, Simone! We are thrilled to hear that Sue could help you :) We will be sure to share your kind words with Sue and the rest of the team. If you ever need any further assistance in the future, please don't hesitate to reach out!

We're so glad your issue was resolved right away and that you had such a positive experience! Please don't hesitate to reach out if you ever need anything else ☺️

Thank you so much for your feedback! We are incredibly happy that Sue could help you today and that you had such a great experience. We’ll pass your kind words along to Sue. If you ever need anything else, count on us! ❤️

Hi Casey! Thank you for taking the time to share your experience. We are so glad to hear that Sue took great care of you and provided excellent service. Our team is always here to support you!

Hey, Madeleine! Hearing that Sue made such a positive impact completely brightens our day. Thank you for taking the time to share your gratitude. We've passed your note along to Sue. We are always here for you at our Help Center or on Instagram @wellhub! 🧗‍♀️

Thank you so much for the review! We are thrilled to hear that Sue was able to help you out so quickly ☺️

Hi Emily! Thank you so much for the feedback. We'll be sure to pass your kind words along to Sue, she'll be thrilled to know she could help you out so quickly. You can always count on us! ❤️

Hi there! Thank you so much for taking the time to share your experience. We are thrilled to hear that Sue and Rodrigo were able to assist you quickly and effectively. We will make sure your kind words are passed along to them! If you ever need anything else, count on us again! 🤸