ClassPass

Hi Gianna, Thank you so much for sharing your experience! We're delighted to hear that Yvonne was able to assist you so quickly and kindly. We understand how concerning it can be to discover an unexpected subscription charge, and we're glad she could help clarify the situation and process a resolution for you. Providing prompt, compassionate, and effective support is what we strive for, so it's wonderful to know that Yvonne made such a positive impact on your experience. We'll be sure to share your kind words with her. She'll be thrilled to know her assistance was appreciated. Thank you for your recommendation and for being part of the ClassPass community! All the best, The ClassPass Team

Hi Helene, Thank you for your feedback! We're so glad to hear that you had a great experience with our customer service team. Providing helpful, responsive support and making things as easy as possible for our members is always our goal, so it's wonderful to know we met your expectations. We truly appreciate you taking the time to share your experience and thank you for being part of the ClassPass community. All the best, The ClassPass Team

Hi Sarita, Thank you for your feedback! We're so glad to hear that you had a great experience with our support team. Providing friendly, efficient, and helpful service is always our goal, and it's wonderful to know we were able to assist you. We truly appreciate you taking the time to share your experience and thank you for being part of the ClassPass community. All the best, The ClassPass Team

Hi Olivia, We're sorry to hear that you've had such a frustrating experience. We understand how disappointing it can be when you're seeking assistance and feel that you're not getting the support or responses you need. For further assistance, please reach out to our specialized team at classpass.com/contact and mention that you're following up from a Trustpilot review. They will be able to take a closer look at your account and work with you to address your concerns. All the best, The ClassPass Team

Hi April, Thank you for taking the time to share your feedback! We're thrilled to hear that your issue was resolved quickly and that you received fast, helpful support from our team. We know how important it is to get timely assistance, and we're delighted that we could make the process smooth and efficient for you. Your kind words mean a lot to us, and we truly appreciate you being part of the ClassPass community. All the best, The ClassPass Team

Hi there, We're glad to hear our support team was able to help and provide the understanding and assistance you needed. Thank you for taking the time to share your experience. All the best, The ClassPass Team

Hi Michelle, We're delighted to hear that our team was able to help you update your business address quickly and make the process seamless. Thank you for your kind words about the responsive support you received. All the best, The ClassPass Team

Hi Angel, Thank you for sharing your experience. We're so glad to hear that Charlotte was able to assist you promptly and help resolve your concerns regarding account charges and subscription renewals. We'll be sure to pass along your kind words to her. All the best, The ClassPass Team

Hi Iris, We're sorry to hear that this situation has been stressful, especially while balancing work, your pregnancy, and supporting a loved one during a difficult time. We can understand how frustrating it must have been to spend so much time trying to explain your concerns and seek clarity regarding the additional charge and credits on your account. We're glad to hear that you were ultimately provided with an email address for further assistance. If you still need support, you can also reach out to our specialized team at classpass.com/contact and mention that you're following up from a Trustpilot review. They will be able to take a closer look at your account and assist you further. Thank you for taking the time to share your experience, and we hope you're able to get the assistance you're looking for. All the best, The ClassPass Team

Hi Liz, Thank you for your kind feedback! We're delighted to hear that Tinsae was able to assist with your inquiry and that you were happy with the support you received. All the best, The ClassPass Team

嗨莎莉， 谢谢你的客气话！我们很高兴听到 Renelas 能够正确设置您的帐户并提供有效的支持。很高兴知道您有一次积极的经历。 一切顺利， ClassPass 团队

嗨莎拉， 感谢您抽出宝贵时间分享您的反馈！我们很高兴听到 Peter 提供了如此快速、知识渊博且友善的支持。提供卓越的客户体验是我们努力的目标，很高兴知道 Peter 给人留下了如此积极的印象。 我们非常感谢您的善意之言，并很高兴您的体验脱颖而出。 一切顺利， ClassPass 团队

嗨，简， 感谢您的反馈！我们很高兴得知您发现我们的支持快速、响应迅速且清晰。我们感谢您花时间分享您的经验。 一切顺利， ClassPass 团队