Wellness Nest

Dear John, Thank you for your wonderful review and for highlighting your experience with our customer care. I’m sorry you had to wait so long due to the shipment issue, but I’m very glad we were able to resolve it quickly once we identified the problem. Your kind feedback truly means a lot, and I appreciate you recognizing the care and attention we put into supporting our customers. We’re always here if you need anything in the future. Thank you again for your trust in Wellness Nest.

Dear Walter, Thank you very much for sharing your experience with Wellness Nest and for your kind words. I truly appreciate your patience throughout the process and your understanding of the situation. I’m really glad we were able to find a fair solution together and that you’re satisfied with the outcome. Your trust means a lot to us, and we’re happy to know you’ll be ordering again in the future. Thank you once again for taking the time to leave such a thoughtful review.

Dear Νεκτάριος, Thank you so much for your amazing 5-star review! ⭐⭐⭐⭐⭐ We’re absolutely thrilled to hear that you find it an excellent product — your support truly means a lot to us. If you ever have any questions or need anything at all, we’re always here to help. Wishing you continued wellness and great results! 💚

Dear Martin, Thank you so much for your wonderful 5-star review. We’re truly delighted to hear that you found us easy to deal with and that you’re happy with both our product range and the support you received. I’ll be sure to pass your kind words along to Adela — she’ll be thrilled to know she was able to resolve your issue so quickly. Feedback like yours really means a lot to our team and motivates us to keep delivering the best possible experience.

Hello Brigita, thank you so much for your kind words. We’re really happy we could support you and make sure your order reached you safely. It means a lot to know you felt well taken care of. Enjoy your product, and we’re always here if you need anything.

Hello J Collister, Thank you so much for your kind words. I truly appreciate your feedback and I’m really glad I could help. If you ever need anything, I’m always here for you.

Hello A Ginter, Thank you so much for your kind review! We’re really happy to hear you found the ordering process fast and easy and that you’re enjoying the quality of our Shilajit. Your recommendation truly means a lot to us.

Hello Patricia, Thank you very much for sharing your honest and thoughtful feedback. We completely understand your concerns about subscriptions and pricing, and we truly appreciate your trust in our support team. It means a lot to know you felt well taken care of, and we’d be delighted to welcome you back anytime.

Dear Gabriele, Thank you so much for your wonderful review and kind words — it truly means a lot to me! I’m really happy I could support you and help make things easier for you. If you ever need anything in the future, I’ll be here for you anytime. Wishing you all the very best 😊

Hello Gabriela, Thank you so much for your wonderful words and for recognizing Adela’s support — I’ll be sure to share this with her. We’re truly grateful for your trust and are so happy you felt cared for, understood, and supported throughout your experience with us.

Hello Becky Crowe, Thank you very much for your message and for bringing this matter to our attention. We would like to reassure you that we have been actively working to resolve the shipping issues with Ontrac. Our team has been in direct contact with the carrier to investigate the situation thoroughly and to ensure the best possible outcome for your delivery. Please rest assured that we are doing everything within our control to support you and to minimize any inconvenience caused. We truly appreciate your patience and understanding while this matter is being handled. If you have any further questions or need additional assistance, please do not hesitate to contact us. We are always here to help. Kind regards, Customer Experience Team

Hi Mecerka, Thank you so much for your kind 5-star review! We’re truly happy to hear that Adele was able to assist you quickly and make your experience a positive one. Your feedback means a lot to our team and motivates us to keep delivering the best possible service.

Hi there, Thank you so much for your wonderful review! We’re truly happy to hear that our product is helping you feel good, especially during perimenopause — that means a lot to us. We really appreciate your trust and support, and we’re always here if you need anything.

Dear Tasos, Thank you so much for your wonderful review! We’re truly happy to hear that Adela was able to assist you quickly and that you had a positive experience with our team. Your trust means a lot to us, and we’re always here if you need anything in the future.

Dear Francesca, Thank you so much for sharing your wonderful experience — your words truly mean the world to us. We’re deeply grateful that you took the time to write such a thoughtful review. It’s incredibly inspiring to hear that Wellness Shilajit has supported your health and helped relieve the discomfort in your arthritic fingers. Knowing that you’re feeling so well after using our product for a couple of years is exactly why we do what we do. Thank you again for your trust and kind support. We wish you continued health, comfort, and vitality, and we’re always here if you ever need anything.

Hello Eirini, Thank you so much for your wonderful feedback! 💚 We’re thrilled to hear that you’re happy with our service and products. We look forward to assisting you again soon! Best regards, Customer Experience Team

Hello Γιωργος Καλαφατης, Thank you very much for your kind feedback. We are delighted to hear that you are satisfied with the quality of our products and with the support you received. Your appreciation truly means a lot to our team. If you need any further assistance, please feel free to contact us at any time. We are always happy to help. Kind regards, Customer Experience Team

Dear Frances, thank you very much for your review and for sharing your honest feedback. We’re pleased to hear that you’re happy with the product. At the same time, we truly appreciate your comment regarding our marketing communication. Your feedback is valuable to us and helps us improve our approach to ensure a better experience for our customers. If you ever need any assistance, please don’t hesitate to reach out.

Hello JEROME VARLET, Thank you for your message. I completely understand your concern and would like to clarify the situation. 🌿 After reviewing your account, I can confirm that your most recent order was placed as part of a subscription. On our website, before adding a product to the cart, two options are always clearly displayed: One-Time Purchase Auto-Ship & Save 10% (Subscription) In your case, the “Auto-Ship & Save 10%” option was selected, which automatically generates a discounted order every 4 weeks. This subscription is designed to ensure a continuous supply of your supplements, offering the convenience of automatic deliveries and exclusive benefits. At your request, your subscription has now been canceled successfully — you will no longer receive automatic shipments or future charges. ✅ Regarding the second order you mentioned, we have already assisted you via your personal email. Please kindly check your inbox for our message regarding this order. Thank you for bringing this to our attention, and I sincerely apologize for any inconvenience. We’ll also make sure your account settings are fully updated to prevent any further automatic charges. Warm regards, Customer Experience Team

Dear Cris, Thank you for sharing your feedback, and I’m truly sorry for the frustration caused by the delay. We completely understand how disappointing it is to wait longer than expected for an order. I’d like to let you know that we have already checked your order and sent you an email with the latest tracking update and detailed information about your shipment. Kindly please check your inbox (and spam/junk folder as well), as all the current status and next steps have been shared there. Thank you for your patience, and we appreciate you bringing this to our attention.