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Beauty & Well-being

Wellness Nest

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102 reviews

4.5102 reviews
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About Wellness Nest

Data updated
Website
wellnessnest.co
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
58% (7/12)
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About this business

At Wellness Nest, we're your gateway to Pure Himalayan Shilajit, sourced from the Altai Mountains. Committed to your wellbeing, we ensure safety and purity through rigorous testing in our USA facility. Transparency is key – our labels provide precise information. Harvested by locals using traditional methods, Altai Mountains Shilajit is a testament to our dedication. With over 3000 satisfied customers, we invite you to embrace vitality, rejuvenation, and holistic wellbeing with us. Your extraordinary journey starts here.

Written by the business, not verified by us.

Is Wellness Nest legit?

Wellness Nest (wellnessnest.co) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 58% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products and the genuine helpfulness of the support team during their interactions. People note that the items provide a wonderful boost in energy, improving their daily vitality and overall physical well-being. Some reviewers were not happy with certain items that simply did not work for their bodies or failed to produce any noticeable results. Others also mentioned facing occasional difficulties regarding order placements, unexpected charges, or slow delivery times. Despite these specific concerns, most people remain very pleased with their overall purchases and the support received.

Auto-generated from all reviews of this business. For reference only.

What people say

Unhelpful staff

We purchased a Diablo Hot tub last September. The tub came without a manual, but the staff assisted us in setting it up. We noticed it used far more electricity than our previous tub. The staff at WellNest prop[osed leaving the tub on longer - which would simply have increased the electricity use. When we rtemoved ther side we found that there was about 12mm of foam insulation on the tub surface, then an enormous airgap and a 3mm piece of foam inside the outside panel. This is effectively no insualtion at all. We filled plastic bags with loft insultation and stuffed these into the ujseless air-space. The electricity use more than halved. The staff at WellNest have not responded to any questions or queries since this started to go wrong - this includes not helping with replacement filters.

I was dealing with an error made of…

I was dealing with an error made of Wellnessnest and also of Paypal Wellnesdnest helped me a mot Ii cooperated woth the nice Milly who finally achueved the solution a credit gor me whst I was promissed but I had go close the case by Paypal which Paypal needed long zo do. But I was stubborn abd densnded the closure of the case by Oaypal so fi ally they understood the case correctly and vlised the case exsvmctky whst Milly was asking fir the whole time. I dtruggked with Paylal and she with shopify. But st the end we got the correct dolution for me. Im very glad to have dealt with her.

Wrong Product Shipped

I have a subscription and was sent the wrong product. Tried to resolve this via phone, email, Facebook and Website Assistant. Facebook and Website Assistant promised a response within 24 hours, and that never happened. Email responses are AI-generated with false promises. The telephone number was not recognised when trying to call them.

REFUND PROBLEM

I had sent many emails to them explaining that I had not place any order and asked for a refund because they had debited my account for no reason. Most of them were ignored. When I threatened leagal action they sent me this: "Subject: Immediate Resolution - Refund Order #203592** Dear Argyro, I understand your feelings and apologize for the inconvenience caused. It is clear that you did not make this purchase and we take this matter very seriously. **What we are doing IMMEDIATELY:** - We are canceling order #203592 - We are refunding the amount to the original payment method within 3-5 business days - We are securing your account from any unauthorized access We will contact your line (+306945744935) today". After that silence. I emailed them again 2 weeks later but there was no answer. I am really disapointed because I thougth they were reliable. I should put zero if there was an option.

Order #WN202187 customer Team Jamie

Order #WN202187 customer Team Jamie Assistenza velocissima da parte di Jamie, pronto a risolvere le richieste del cliente con cortesia e gentilezza.

Reply from Wellness Nest2026-03-28

Hi Filippo, Thank you so much for your kind words and for taking the time to share your experience — it truly means a lot to me 😊 I’m really happy I could assist you quickly and make things easier for you. Your support and trust are greatly appreciated! If you ever need anything in the future, I’ll always be here to help 🙌

Quality products and great support…

Quality products and great support approach. Very fast response, qualified answers, advice and effort to help from Adela. Thank you, I appreciate it.

Reply from Wellness Nest2026-03-24

Hi Jindřich Pavlíček, Thank you so much for your kind words — we truly appreciate your feedback We’re very happy to hear that you’re satisfied with both our products and our support. Your recognition of our fast responses and dedication means a lot to our team. If you ever need any assistance in the future, please don’t hesitate to reach out — we’re always here to help 💚 Warm regards, Customer Experience Team

A joke

Terrible never received the goods!

Reply from Wellness Nest2026-03-18

Hello ALESSANDRA VICEDOMINI, Thank you for your message, and I’m truly sorry to hear about your experience. We have already contacted our logistics team to investigate your case. Please rest assured that we are taking this seriously and will follow up with you directly via your email with an update as soon as possible. Kindly allow us a little time to review the situation, and we appreciate your patience. Best regards, Customer Experience Team

I had an issue with an unwanted…

I had an issue with an unwanted subscription and unexpected charges, but the customer support team handled everything quickly and professionally. Mimi was very helpful, cancelled my subscription immediately, and processed a full refund without any complications. I really appreciated the clear communication and fast resolution. Great customer service!

Reply from Wellness Nest2026-03-10

Hi Antonia, Thank you very much for taking the time to share your experience. We’re really glad we were able to resolve the issue quickly for you. Mimi will be especially happy to hear your kind words. Providing clear communication and making sure everything is handled smoothly is always our priority. If you ever need any help in the future, we’re always here for you.

Thanks Adela

Thanks Adela Excellent service as ever .. 3 monthly subscription always arrives on time

Reply from Wellness Nest2026-03-10

Hi Lisa, Thank you for your kind review and continued support. It’s wonderful to hear that your subscription has been arriving on time and that you’re happy with the service. Adela will be delighted to see your message. If you ever need anything, we’re always here to help.

Fast customer service

Jamie replied very quickly when I asked for a Certificate of Analysis. There was no hesitation, and the reply was within a few hours. Impressive! Thank you :)

Reply from Wellness Nest2026-03-04

Hello Sue, Thank you very much for your wonderful feedback. We’re delighted to hear that Jamie was able to respond quickly to your request for the Certificate of Analysis. Providing prompt and transparent support is very important to us, so your recognition truly means a lot. We appreciate your trust and kind words. If you ever need anything else, we’re always here to help. Warm regards, Adela Customer Experience Team

Adéla help me with the order

Adéla help me with the order. I was on vacation and could not pick it up. She kindly forwarded the package ones again. Thank you for great team !

Reply from Wellness Nest2026-03-04

Hello Michaela Řezáčová, Thank you so much for your kind words. They truly mean a lot to us. We’re very glad we were able to assist you and arrange the reshipment while you were on vacation. Your appreciation of our support and team is sincerely valued. If you ever need anything in the future, we’ll be more than happy to help. Warm regards, Adela Customer Experience Team

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