Great customer service and a great…
Great customer service and a great product.
About Healthy Nutrition Group LLC
Data updated- Website
- naturalshilajit.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (13/13)
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About this business
Natural Shilajit™ is a premium Ayurvedic wellness brand focused on clean-label, scientifically verified supplements that deliver real, measurable benefits. Founded in 2014, we were among the first companies to introduce authentic Shilajit resin to the U.S. market - long before it became widely known.For over 10 years, we have built our reputation on purity, traceability, and consistently high consumer demand. Today, our products are distributed across the U.S., Europe, and Asia and supported by a loyal, fast-growing customer base.Our parent company, Healthy Nutrition Group LLC, operates with a strict quality-first philosophy, ensuring that every product meets the highest standards of safety, transparency, and efficacy.
Written by the business, not verified by us.Is Healthy Nutrition Group LLC legit?
Healthy Nutrition Group LLC (naturalshilajit.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality and purity of the natural products, enthusiastically noting a remarkable steady boost in daily energy and mental focus. Many people also genuinely appreciate the beautiful packaging, the smooth ordering process, and the helpful support team that consistently follows up after purchase. However, some customers also noted issues with delivery delays, missing tracking information, or receiving dry and hard product batches. Consumers also mentioned occasional challenges regarding customer communication, unhelpful responses, and unexpected product flavors that differed significantly from previous batches.
Auto-generated from all reviews of this business. For reference only.What people say
This is a constant in my routine.
Reply from Healthy Nutrition Group LLC2026-07-20
Hi Janessa, Thank you so much for your continued support! We're honored that Natural Shilajit has become a constant part of your daily routine. It truly means a lot to us! Kind regards, Shilajit Team
My experience with KashKick was good
My experience with KashKick was good. I completed some offers and surveys and got my payment through PayPal without any problem. The app is easy to use and they reply to support questions quickly. I recommend trying the "Offers" section because you earn more there compared to just watching videos.
Reply from Healthy Nutrition Group LLC2026-07-20
Hi Nusar, Thank you for your review! It looks like your feedback may have been intended for a different company, but we appreciate you taking the time to leave a review. Wishing you all the best! Kind regards, Shilajit Team
Yes the company doing well
Reply from Healthy Nutrition Group LLC2026-07-20
Hi Husan, Thank you for your kind words! 🌿 We're glad to hear you've had a positive experience with us. We truly appreciate your support! Kind regards, Shilajit Team
I ordered the product on 7th June and…
Finally i received my order after 2 weeks, Packing was good but the resin was dried (Very hard) i tried opening it which took a lot of effort and finally stirred it into a glass of warm water as instructed while stirring i found the water became cloudy brown I thought Why? When i tasted it , it taste like coconut and resin. It was suppose to be pure resin i think they infused it with coconut oil Why? Please advise if u felt the same.
Reply from Healthy Nutrition Group LLC2026-07-20
Hi Shahin, Thank you for your honest feedback, and we're sorry to hear about your experience. Our resin is 100% pure Altai mountain Shilajit and is never mixed with coconut oil or any fillers. Depending on temperature, authentic Shilajit can naturally become firmer, especially in cooler conditions. We recommend placing the sealed jar in warm water for a few minutes before opening to soften it. Our customer experience team will also reach out to you directly to address your concerns and ensure you're completely satisfied. We appreciate you bringing this to our attention. Kind regards, Shilajit Team
I Asked to Cancel. Instead, I Had to Cancel My Credit Card.
UPDATE: After posting the following review and sending a copy of it to the company, I received a response from the owner of Natural Shilajit. It was very apologetic, and they took full responsibility for this experience, vowing to look into their processes and make improvements. I appreciated that very much. Original Review: I went from being mildly frustrated to absolutely livid, and it did not have to go this way. I had a subscription for Shilajit. While the product itself is fine, I decided I did not want to continue. I received a notification that I would be charged the next day unless I canceled, and a cancellation link was provided, which I appreciated. However, when I followed the link, the website only allowed me to change the delivery frequency—it did not provide any way to actually cancel the subscription. That reminded me that I had encountered this exact issue a month earlier. At that time, I emailed customer service requesting cancellation, but never received a response. So I emailed the company again, explained that the website would not allow me to cancel, and specifically requested that my subscription be canceled and that I not be charged or sent another shipment. The response I received from Maya was: "Before I process this, do you mind telling me what made you cancel this?" Yes, actually, I do mind. If a customer requests cancellation, the appropriate response is to process the cancellation—not to delay it until the customer provides a reason. Asking for feedback is perfectly reasonable after the cancellation has been completed, but making it a prerequisite is not. What made the situation even worse is that after I replied, I never heard back from Maya—or anyone else. More than a full business day passed on a time-sensitive request, despite the fact that I had also received no response to the email I sent a month earlier. I then tried contacting the parent company, Healthy Nutrition Group LLC. Their phone system directs callers to leave their name and email address (no phone number though), but the recording never actually provides an opportunity to leave a message. The call simply ends. At that point, I had exhausted every reasonable avenue available to me. My only remaining option was to remove my payment information. To ensure I would not be charged through the Shop app, I ultimately had to cancel my credit card and request a new card number altogether. Anyone who has had to do that knows what an inconvenience it is to update payment information across multiple accounts. As I write this, I still have not received a response from the company. The issue is no longer the subscription itself. The issue is a cancellation process that does not allow customers to cancel on their own, unanswered emails, a nonfunctional phone system, and a complete lack of urgency when handling a time-sensitive billing request. What should have been a simple two-minute cancellation turned into an unnecessary and frustrating ordeal.
Reply from Healthy Nutrition Group LLC2026-07-20
Hi Cathy, Thank you for updating your review and for giving us the opportunity to make things right. We sincerely apologize for the frustration you experienced with your subscription cancellation and the delays in communication. Your feedback has been invaluable, and we've taken it seriously as we work to improve both our cancellation process and customer support. We truly appreciate your understanding and are grateful that you gave us the chance to address your concerns. In Wellness, Shilajit Team
Excellent product
Excellent product. Exceptional price!
Reply from Healthy Nutrition Group LLC2026-07-20
Hi David, Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying both the quality of the product and the value it offers. We truly appreciate your support! Kind regards, Shilajit Team
The quality of the product and it's…
The quality of the product and it's package, top grade
Reply from Healthy Nutrition Group LLC2026-06-16
Hi Korn, Thank you for your feedback! We're delighted to hear that you're pleased with both the quality of the product and the packaging. We truly appreciate your support! In Wellness, Shilajit Team
Will buy again
Thanks to Eric for taking action within couple days on my issue and sorting it out. Tx
Reply from Healthy Nutrition Group LLC2026-06-16
Hi Charanjit, We're very sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide. Our customer experience team will reach out to you directly via [email protected] to resolve the issue with your shipment. Thank you for bringing this to our attention, and we appreciate your patience. To your vitality, Shilajit Team
First is use then believe
Reply from Healthy Nutrition Group LLC2026-06-16
Hi Mohit, Thank you for your comments! We couldn't agree more. Everyone needs to experience the amazing effects of altai mountain shilajit firsthand. We appreciate your support! In wellness, Shilajit Team
Saw super singh live
Saw super singh live, but didn't dap me up. also good gummies
Reply from Healthy Nutrition Group LLC2026-06-16
Hi Singh! Thank you for the review! We're glad you're enjoying the gummies and thanks for your support. It's an amazing product and we can't wait to hear more great reviews as you keep using the product. In Wellness, Shilajit Team
1st of all,they advertised that their…
1st of all,they advertised that their shilajit came from a natural preserved land unlike other products produced from commercially exploited ares. I bought those products and this product had greater texture,stronger bitterness and the effects were truly fast acting. Kudos to this shilajit product.
Reply from Healthy Nutrition Group LLC2026-06-01
Hi Kevin, Thank you so much for your thoughtful feedback! We're glad you noticed the quality, texture, and authenticity of our Shilajit. We take great pride in our sourcing and are committed to providing the highest-quality product possible. Your support means a lot to us. In wellness, Shilajit Team
Very poor customer service recently
Customer service reached out and fixed the issue and sent me another container. Will buy again for sure
Reply from Healthy Nutrition Group LLC2026-06-01
Hi Aman, We're very sorry to hear about your recent experience. This is certainly not the level of service we strive to provide. We appreciate you bringing this to our attention, and our customer experience team will be reaching out to you directly to review your order and make things right. Thank you for your patience, and we hope to regain your trust. In wellness, Shilajit Team
Best quality shilijat 10/10
Reply from Healthy Nutrition Group LLC2026-05-12
Hi Gabriela, Thank you for your amazing feedback. We’re really glad to hear you’ve noticed a positive difference. We truly appreciate your trust! Kind regards, Shilajit Team
Product is great and worth the price
Product is great and worth the price. real shilajit. my grandmother loves it. will buy again
Reply from Healthy Nutrition Group LLC2026-04-30
Hi Wok Star, Thank you for your feedback! We’re so happy to hear you find the product worth it and even better that your grandmother loves it too. We truly appreciate your support and look forward to serving you again! Kind regards, Shilajit Team
I’ve been a customer for over a year
I’ve been a customer for over a year, every month me and my husband get our own Shilajit capsules. Our inmune system has definitely improved ever since we started using this product.
Reply from Healthy Nutrition Group LLC2026-04-30
Hi Gabriela, Thank you for your continued support over the past year! It means so much to us that both you and your husband have made this part of your routine. We’re really glad to hear you’ve noticed a positive difference. We truly appreciate your trust! Kind regards, Shilajit Team
NaturalShilajit.com has been a great group of people to deal with!
NaturalShilajit.com has been a great experience for me. My order was shipped in a timely manner, I am so happy with my purchase, and their customer service is wonderful!
Reply from Healthy Nutrition Group LLC2026-04-27
Hi Carisa, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our shipping and customer service. It truly means a lot to know you’re happy with your purchase. We appreciate your support! Best, Shilajit Team
This is the best shilajit in the…
This is the best shilajit in the industry. The delivery is always on time
Reply from Healthy Nutrition Group LLC2026-04-23
Hi Scott, Thank you so much for the amazing feedback! We’re thrilled to hear you consider it the best and that your deliveries have been consistently on time. Your support truly means a lot to us! Best regards, Shilajit Team
Horrible shipping potential scam
This is the second time I’m trying to reach out and write a review. I ordered on April 4th and it’s been over 2 weeks. No order confirmation, tracking number, no responses. Everytime I send a request or email they respond that they don’t ship on fridays and saturdays and that there warehouse is in California. It just some automated message and I’m almost sure that this is a scam. Please respond or I will file a scam with my bank. Severely disappointed I thought this would be a good product and company.
Reply from Healthy Nutrition Group LLC2026-04-20
Hi Noureldin! Thanks for the feedback. We sincerely apologize for the delay and the frustration this has caused; that’s not the experience we want for you. We did encounter a few unexpected shipping issues, and we truly appreciate your patience. Please rest assured your order will be sent out, along with a free gift for the delay. Our customer experience team will be reaching out to you directly through [email protected] to provide an update and ensure everything is resolved promptly. Thank you for bringing this to our attention, and again, apologies for the inconvenience. Kind regards, Shilajit Team
Order status pending and long shipping timd
I ordered on the 4th of April 2026 and it is now the 17th of April 2026 and the order status hasn’t even yet been confirmed let alone shipped. I tried to reply or send emails but it keeps giving me errors and the email addresses don’t work. Please reach out and let me know what is going on with the order or I’ll have to issue a scam notice with my bank.
Reply from Healthy Nutrition Group LLC2026-04-20
Hi Noureldin! Thanks for the feedback. We sincerely apologize for the delay and the frustration this has caused; that’s not the experience we want for you. We did encounter a few unexpected shipping issues, and we truly appreciate your patience. Please rest assured your order will be sent out, along with a free gift for the delay. Our customer experience team will be reaching out to you directly through [email protected] to provide an update and ensure everything is resolved promptly. Thank you for bringing this to our attention, and again, apologies for the inconvenience. Kind regards, Shilajit Team
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