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Westhost

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关于 Westhost

数据更新
网站
westhost.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
34 条评价
差评回复率
84%(16/19 条)
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商家自述

庞大的客户群带来了各种各样的网络托管需求。我们通过提供灵活且可扩展的服务来满足这些需求。这些服务包括共享虚拟主机、云托管、专用服务器、经销商托管、域名注册、电子商务工具、网页设计和商家帐户解决方案。

Westhost靠谱吗?

Westhost(westhost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 101 条用户评价,属于电子与科技分类,口碑良好。79% 的评价为 4 星及以上,18% 为 1 星;商家回复了 84% 的差评;近 12 个月新增 34 条。数据最后更新于 2026-08-12。

用户怎么说

乌萨马非常有帮助

乌萨马非常乐于助人,并且非常满足我们的需求。 她出色地回答了我们的问题并为我们的要求提供了解决方案。

Westhost 回复2025-02-21

Hello, Thank you for leaving a 5-star review! We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers. We truly appreciate your support and look forward to welcoming you again soon! Kind Regards, Jane

我是小客户

我是一个小客户,我作为 VIP 客户由 WETHOST 支持团队提供服务。我无法用语言来感谢这家公司的专业人士。

Westhost 回复2025-02-20

Hello, Thank you so much for your 5-star review! We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us. If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help! Looking forward to serving you again soon! Kind regards, Jane

Samson 今天帮助我解决了两个主要问题……

Samson 今天帮助我解决了导致我的网站瘫痪的两个主要问题。他非常乐于助人而且速度很快。我所有的担忧都通过这个聊天窗口得到了解决。

Westhost 回复2025-02-16

Hello, Thank you so much for your 5-star review! We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us. If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help! Looking forward to serving you again soon! Kind regards, Jane

凯南·马歇尔太不可思议了

凯南·马歇尔太不可思议了。 他真的帮助了我。 我的电子邮件遇到了问题,他对我非常友善和耐心。 我非常感谢他。

Westhost 回复2025-02-10

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah

我从技术支持团队得到的回复

我从技术支持团队得到的回应非常好。他们很快诊断出了问题并提供了行动项目。

Westhost 回复2025-02-04

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah

Mesut TUNGA 帮了我很大的忙……

Mesut TUNGA 非常准时,帮助我解决了问题。

Westhost 回复2025-01-30

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah

快速解决

快速、简洁、切题的响应和解决方案

Westhost 回复2025-01-20

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

试图获得……是非常令人沮丧的。

试图联系可以提供帮助的人是非常令人沮丧的,但最终我联系上了“朱丽叶”,她很有耐心,乐于助人,我们完成了工作。

Westhost 回复2025-01-07

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

我的网站被嘘了!

我正在构建一个新网页。 WestHost搬了很多家具,我找不到Cpanel,所以我打电话求助,得到了一套套房。 安装了新的文件编辑器,对此进行了抱怨。采用了快捷方式,使用我网站上的旧页面作为模板,然后疯狂地剪切和粘贴以制作新页面。 页面无法加载,只有框架! 肖恩·埃利斯(Sean Ellis)主动查看了该页面并修复了足够多的损坏内容以将其恢复。 从那里开始,我的进展非常顺利,它只是显示了我写的一堆故事的 .pdf - 我这样做是因为一个女人只使用了一些我不想在我自己的“电脑上使用的消息软件”。她想读故事…… 不管怎样,肖恩的帮助绝对超出了职责范围。 非常感谢,亲爱的!

Westhost 回复2025-01-03

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

及时、有用的回复!

技术支持快速响应,提供清晰且有用的信息 - 在元旦,同样如此!

Westhost 回复2025-01-02

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

我已经遇到了一些问题......

几个月来我一直遇到问题。 来自 Westhost 的 Danar 是唯一能够帮助我并陪伴我的人,并且很友善地引导我完成我必须做的事情。 我希望他能得到巨大的加薪!! 我准备离开并去其他地方,但他坚持和我在一起。 达纳尔的大手。 你是最棒的!

Westhost 回复2024-12-30

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

零支持

我使用 Westhost 已经超过 17 年了。过去,技术支持非常出色;现在,技术支持也非常出色。我可以与某人通电话并解决问题。除了通过聊天和电子邮件之外,他们不再提供任何面对面的技术支持。我的最后三封电子邮件都没有得到答复,而且实时聊天的等待时间使其无法使用。我已超过两周无法在 Outlook 中访问电子邮件,并且无法访问基于 Web 的电子邮件 一周。迁移到新服务器多次失败,没有错误消息,所以我不知道为什么。我是一名合同技术作家。无法接收客户的电子邮件可能会毁掉我的公司。

Westhost 恢复了一些良好的技术支持

Samson 与你合作非常容易,我们很快就解决了问题!!!!感谢您的耐心和出色的技术支持++++我可能会留在Westhost+希望您继续提供良好的技术支持..++++++

Westhost 回复2024-12-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Westhost 提供的强大技术支持

Westhost 提供的强大技术支持。一般来说,对出现的任何问题进行快速响应和关注,并在问题不是系统问题时为最终用户提供很好的执行指导。

Westhost 回复2024-11-27

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

不再是五星级公司 - 现在完全是危险

我们公司自2010年以来一直与WesHost合作,并于2017年升级为正式业务状态。当时,我给了他们5星级的评级,因为他们很棒。 但现在:技术服务电话就挂断了。 聊天等待时间约为9小时(582分钟)。 我的公司无法访问他们的电子邮件,因为服务器已经关闭了一整天。 我无法登录 chi.panel 网站,因为他们将安全代码发送到我无法访问的电子邮件中。 而且,现在他们想要将企业电子邮件迁移到新服务器 - 除非他们不会移动服务器内容 - 只是地址。 真是一团糟。真是彻头彻尾的剽窃。

Westhost 回复2024-11-15

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

显然,五星级评论是关于……

显然,有关客户服务的 5 星级评论并不真实。弄清楚它并不太难。尝试给他们打电话并让专人接电话。所有道路都会导致断开连接或提交服务票证,而该服务票证会给出机器人生成的响应,但无济于事。与聊天相同。与他们在跟进这些评论时留下的电子邮件相同。 经过 15 年的虔诚付费,并收到无数垃圾邮件发送到我的电子邮件地址后,显然我的抄送已过期:我打电话要求更新。蟋蟀/断开连接。 尝试登录。他们向我发送了一个代码和与他们关联的电子邮件,但我无法访问,因为我的抄送需要更新。蟋蟀。 通过他们的网站提交了一张票。蟋蟀。 向他们在 trustpilot 上所有回复中发布的电子邮件地址发送了一封电子邮件(使用我实际上可以交流的电子邮件之一)。蟋蟀。 寻找另一家重视您业务的公司。这个地方非常可怕。忽略此评论后的任何回应。如果你不知道该相信谁。打电话给他们。稍后你会感谢我和所有其他实际的一星评论。

Westhost 回复2024-11-13

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

他们说他们的服务台可用......

他们说他们的服务台 24/7 全天候提供服务,但我不这么认为。 即使我回复他们的电子邮件,我似乎也无法得到回复。 他们让你登录你的帐户来创建票证——但我无法登录! 超级令人沮丧。 糟糕的客户服务。

Westhost 回复2024-10-07

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

对问题的零支持

对问题的零支持 - 最近购买了 SSL 证书,并且订单流程卡住了几天。 已打开支持票,但仅收到 1 个无用回复。 票证仍然开放,没有任何回应。 尝试聊天,但一直说“队列中有 1 个”,然后一小时后“不可用”。 最终要求退款,我希望这真的发生。 自动回复要求向升级收件箱发送电子邮件,但不会执行任何操作,只会打开另一张票证,而不是分配给任何人。 对这些 5 星/1 评论评级持怀疑态度。

Westhost 回复2024-10-04

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

零支持

零支持 - 没有电话支持,他们的“票务”系统非常边缘化,完全不起作用。您偶尔可以与粗鲁且无能的技术支持代表聊天,但他们似乎正在复制设定脚本的响应,并且不知道如何修复任何问题。感谢这个BS,我已经一周无法通过手机发送商务电子邮件了。目前,在一个半小时结束时,只是为了从另一个无能的技术人员那里获得更多无用的聊天信息。在我等了 1.5 个小时后,“连接到接线员”的倒计时在 47 分钟后重新启动。更重要的是,它一直说我在 Que 中排名第一……这意味着他们可能拥有 1 项技术???仅供参考,2020 年的“升级”电子邮件地址根本不起作用。他们被弹跳了。我强烈建议用户直接提交 FCC 投诉 - FCC.gov 回复:他们的回复如下 - 向他们发送电子邮件除了另一封自动生成的附有零支持的电子邮件之外,您什么也得不到。没有提供拨打电话或聊天来解决您的问题的机会。充其量,您会生成另一张“票证”……这就像在风中撒尿一样,因为他们没有费心去实际解决任何以前的票证。

Westhost 回复2024-10-04

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

我是WestHOST的20岁客户!

我是WestHOST的20岁客户!!他们现在不再回复“门票”。我不知道该怎么办,因为他们让我损失了很多生意。他们太可怕了

Westhost 回复2024-09-30

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

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