Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
他们在没有询问或告诉我的情况下更新了他们的系统。它破坏了我的所有网站,并要求我进行大量 DNS 更新以适应他们的更改,最终导致数周的停机时间。他们拒绝在正常运行时间保证下退还任何费用,尽管正是他们的更改导致了我的网站关闭。在我取消合同后,他们只退还了我合同的剩余时间。 (与我的网站长时间关闭相关的所有成本相比,这显然不算什么)
他们的客户升级电子邮件地址回复“退款只能在购买后的前 30 天内发放,我们的退款政策中对此进行了概述:[退款政策链接]……此投诉现已结束,不会采取进一步行动。”完全忽略了他们所说的停机时间或他们所谓的停机保证
Westhost 回复2024-07-30
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
直到几个月前,这家公司已经提供了 20 多年的出色技术支持。他们迁移到了新服务器,这一变化简直就是一场灾难。经过数小时的聊天等待后,技术支持人员能够让我的电子邮件正常工作,但我所付费的专用 IP 服务只是被取消,并且仍然无法访问某个域上的内容。我怀念可靠的托管服务,并且不希望更换提供商。当托管提供商在实施之前没有对更改进行充分测试而进行重大更改时,就会发生这种情况。
Westhost 回复2024-07-15
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
他们曾经提供可接受的服务。 最近它的下降速度很快。 现在即使对于小企业来说也不再可接受。
他们最近将客户端迁移到新系统,基本上破坏了静态 IP 应该为服务器工作的方式,并且他们的支持聊天热线现在总是处于 4-7 小时的等待状态,然后你才能得到某人的帮助。
Westhost 回复2024-07-01
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
支持代理非常出色!
我在 Westhost 过渡方面遇到了很多问题,并且从未收到对我创建的票证的回复。这是令人难以置信的令人沮丧。
但是,当我最终联系到聊天代理时(经过 3 个多小时的等待……),“Daniel N”的反应令人难以置信,乐于助人,信息丰富,并完美地解决了我的担忧。
Westhost 需要更好的获取帮助流程 - 但应该保留像 Daniel N 这样的代理,他们会给您的客户带来巨大的好处。
Westhost 回复2024-06-24
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
三天后,我的所有网站都离线,无法接收或发送电子邮件,也无法通过 ftp 访问。现在 Samson O 帮助我解决我所有的麻烦。3 天!
Westhost 回复2024-06-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.