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Westhost

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101 条评价

4.2101 条评价
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关于 Westhost

数据更新
网站
westhost.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
34 条评价
差评回复率
84%(16/19 条)
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商家自述

庞大的客户群带来了各种各样的网络托管需求。我们通过提供灵活且可扩展的服务来满足这些需求。这些服务包括共享虚拟主机、云托管、专用服务器、经销商托管、域名注册、电子商务工具、网页设计和商家帐户解决方案。

Westhost靠谱吗?

Westhost(westhost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 101 条用户评价,属于电子与科技分类,口碑良好。79% 的评价为 4 星及以上,18% 为 1 星;商家回复了 84% 的差评;近 12 个月新增 34 条。数据最后更新于 2026-08-12。

用户怎么说

25 年以上令客户满意

我已经使用这家公司超过 25 年了。他们非常可靠,并且对任何客户服务询问都非常敏感。

Westhost 回复2024-09-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah

退款请求

我需要对错误收费进行退款,交易得到了及时、专业的处理。 无法击败!

Westhost 回复2024-09-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah

干得好,干得好,我得到的帮助一直是……

我得到的帮助一直都是一流的。我的电子邮件发送缓慢的问题是无人能识别的。我怀念不能和人说话的日子,但我老了,和你们同甘共苦。

Westhost 回复2024-09-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

技术支持人员很聪明

技术支持人员很聪明。丹尼尔·N 帮了很多忙。

Westhost 回复2024-08-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

竭诚为您服务!

多么出色的团队啊! Rana 竭尽全力照顾我们,并作为一个团队共同努力解决和纠正我们遇到的问题。干得好!谢谢你! -=戴夫=-

Westhost 回复2024-08-16

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

SSL 问题很快得到解决

Eman 在快速解决我网站的 SSL 问题方面做得非常出色。

Westhost 回复2024-08-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Westhost 破坏了我的网站:(

2024 年 8 月 6 日,Westhost 将所有客户迁移到新服务器。它破坏了我的在线课程,而他们的技术支持几乎是看不见的。他们的电话停机了,聊天功能无法使用,我也无法通过紧急支持票获得帮助。我有一些学生试图注册并学习州考试,但他们不能,因为该网站已关闭。我几十年来一直是 Westhost 的客户,这种情况太可怕了。

Westhost 回复2024-08-09

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

客户服务(凯南·马歇尔)是……

客户服务(凯南·马歇尔)很有礼貌,消息灵通,反应灵敏。

Westhost 回复2024-08-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

网站关闭数周,他们没有兑现正常运行时间保证

他们在没有询问或告诉我的情况下更新了他们的系统。它破坏了我的所有网站,并要求我进行大量 DNS 更新以适应他们的更改,最终导致数周的停机时间。他们拒绝在正常运行时间保证下退还任何费用,尽管正是他们的更改导致了我的网站关闭。在我取消合同后,他们只退还了我合同的剩余时间。 (与我的网站长时间关闭相关的所有成本相比,这显然不算什么) 他们的客户升级电子邮件地址回复“退款只能在购买后的前 30 天内发放,我们的退款政策中对此进行了概述:[退款政策链接]……此投诉现已结束,不会采取进一步行动。”完全忽略了他们所说的停机时间或他们所谓的停机保证

Westhost 回复2024-07-30

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

转发邮件不一致

WestHost 已提供服务多年。 但是,最近我们遇到了以下问题:电子邮件无法转发到某些公开可用的电子邮件,并且存在未知的可用性问题。我们已经花了几周的时间来解决这个问题,但他们仍然表示这是我们的问题。 我已将转发地址更改为几个不同的电子邮件并遇到相同的结果。 因此,其他所有电子邮件系统都不会成为问题!令人沮丧。

Westhost 回复2024-07-25

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

主要系统变更创造了许多……

重大系统变更造成了许多故障单。 均得到及时答复或解决。

Westhost 回复2024-07-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

两个月前对 Westhost 做了评论...

直到几个月前,这家公司已经提供了 20 多年的出色技术支持。他们迁移到了新服务器,这一变化简直就是一场灾难。经过数小时的聊天等待后,技术支持人员能够让我的电子邮件正常工作,但我所付费的专用 IP 服务只是被取消,并且仍然无法访问某个域上的内容。我怀念可靠的托管服务,并且不希望更换提供商。当托管提供商在实施之前没有对更改进行充分测试而进行重大更改时,就会发生这种情况。

Westhost 回复2024-07-15

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

超级有帮助,反应灵敏……

在过去的几天里超级有帮助并且反应灵敏。 帮助了解新系统的工作原理。帮助开始更新信息的过程。增加电子邮件转发能力以支持我们的网站需求。回来查看是否一切正常。

Westhost 回复2024-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

不适合商业网站。

他们曾经提供可接受的服务。 最近它的下降速度很快。 现在即使对于小企业来说也不再可接受。 他们最近将客户端迁移到新系统,基本上破坏了静态 IP 应该为服务器工作的方式,并且他们的支持聊天热线现在总是处于 4-7 小时的等待状态,然后你才能得到某人的帮助。

Westhost 回复2024-07-01

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

如果我能给这项服务零星......

如果我能给这项服务零星或负五颗星,我会的。 由于他们进行了我既不要求也不想要的更改,我没有电子邮件服务。 任何考虑使用这些人的人都应该阅读五星级评级。 不要只看星星数,还要看评论。 评论是零星评论,一些绝望的灵魂给了五颗星。 这就像去看医生,在候诊室等了六个小时,然后非常感谢他来看你。 这是零星级体验,而不是五星级体验。 没有人接电话。 实时聊天技术支持需要双重身份验证。 因此,虽然我没有电子邮件,但为了获得帮助,我需要收到一封电子邮件并插入通过电子邮件发送给我的代码。这是一个令人难以置信的考虑不周(读作:愚蠢)的要求。 在线提交票证后(无法进行实时聊天),回复询问他们已经掌握的更多信息。 我给了他们几页信息并描述了所有问题,他们在 24 小时后回复了我已经掌握的信息。 显然,平台转型对所有客户来说都是一场灾难。 我花时间阅读了五星级评论,所有评论都应该是零星(而不是五星)。 他们都(或多或少)说“我的生意失败了,他们花了几周时间才回复我,但当我最终让他们进行实时聊天时,他们解决了问题。” 当他们花了几天或几周的时间来解决他们自己给我们带来的问题时,这不是五星级评级,而是零星级评级。

Westhost 回复2024-06-26

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

支持代理非常出色!

支持代理非常出色! 我在 Westhost 过渡方面遇到了很多问题,并且从未收到对我创建的票证的回复。这是令人难以置信的令人沮丧。 但是,当我最终联系到聊天代理时(经过 3 个多小时的等待……),“Daniel N”的反应令人难以置信,乐于助人,信息丰富,并完美地解决了我的担忧。 Westhost 需要更好的获取帮助流程 - 但应该保留像 Daniel N 这样的代理,他们会给您的客户带来巨大的好处。

Westhost 回复2024-06-24

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire

完全免费的客户服务

您可以通过实时聊天快速获得帮助(如果您能保持登录状态那么长时间,则为 14 小时),或者您可以拨打他们的电话号码(线路已断线)。 他们在没有警告或电子邮件的情况下就关闭了我们的服务器,然后说我们应该自己修复它,因为他们更改了域服务器。也无法使用 cpanel,因为该帐户说我昨天使用的登录无效。我的工资一直到十二月为止。 更新:Westhost 实际上只是一家公司。他们已经完成了接听电话或修复损坏的网站。如果您想要网络托管,甚至不要考虑与他们建立联系。 我的猜测是它们将在 2024 年底之前关闭。 2024 年 9 月 19 日编辑:希望确保他们不会在年底自动向我收取费用。我无法阻止他们,因为他们的手机还是坏了,聊天完全被取消了,而且我的账户现在都登录失败了。因此,我通过他们在下面提供的电子邮件警告他们,我可能每年都会对他们的指控提出异议,直到他们完全关闭。

Westhost 回复2024-06-24

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

三天后我的所有网站......

三天后,我的所有网站都离线,无法接收或发送电子邮件,也无法通过 ftp 访问。现在 Samson O 帮助我解决我所有的麻烦。3 天!

Westhost 回复2024-06-21

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire

无法发送或接收电子邮件...

10 天无法发送或接收电子邮件!创建了一张票,得到了回复,回复了,然后就什么也没有了!此后又创建了 4 个票证,但没有任何回应!我的生意正处于危险之中,而且似乎没有办法让人工接电话!甚至无法登录 Westhost,因为他们想通过电子邮件向我发送一个代码,但我的电子邮件地址不起作用!非常令人沮丧!

Westhost 回复2024-06-24

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

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