We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.Providing perfect products and services for every customer is our service tenet!
Most reviewers were unhappy with their experience overall. Customers frequently complain about receiving low-quality items that look nothing like the advertised pictures, often getting flat prints instead of expected products. Consumers also state that orders often arrive severely damaged or broken due to inadequate packaging, leading to immense frustration. Buyers note that delivery times can be extremely slow, with items taking a long time to arrive.
Some reviewers were happy with their items, noting that gifts arrived in good condition and exactly as they had hoped. These individuals appreciated the prompt delivery and the acceptable appearance of the received products.
Hello, I would like to share my story with other people because I know that it is an issue that has been happening really often here in Canada. I ordered a package for my nephews I got scammed twice. The website was not providing true pictures but when my package arrived it I have footage of the delivery guy stealing my package!!! I would like to share that so other people could pay more attention when ordering things..
Withgifts 回复2024-12-10
Hello, if the logistics shows the receipt, but the package is not received, it may be the following situation
1. The goods are delivered to the mailbox address;
2. The goods are signed and accepted by neighbors, friends, front desk, and guard;
3: it may also be signed by the post office.
If none of the above verifications have received the goods, please complain to the local service provider as soon as possible, feedback that the goods have not been received, and provide the complaint record number or the post office will issue a certificate of non-receipt of the goods, so that the service provider can check.
If you have any questions, please feel free to contact our after-sales customer service directly by sending an email: [email protected]
Ordering updates and shipment tracking info was very timely. Nice looking product.
Withgifts 回复2024-12-04
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
I have never received my order. Where is it? This was for a birthday present. Such bad business! I will report soon.
Withgifts 回复2024-12-03
YT2431421272025180=2000008396266(Tracking number)
Dear Customer,Package is delivered. Leave at front door
If the recipient has not received the package, please contact the local logistics for inquiry:Distributor: PIGGYSHIP
Distributor website: https://piggyship.com/tracking/q/2000008396266
Cheap cheap cheap, Avoid at all cost.
Items broken on arrival Disappointing when bought as christmas gifts.
Withgifts 回复2024-11-30
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Do not order, terrible customer service and products.
I ordered a memorial bauble for my friend who recently lost their dad, when the item was received it did not resemble the photo of his dad i sent at all. The product was not crystal aa advertised and it’s simply a stick on photo not engraved. I have reported this to them, they offered an exchange however I have to pay for shipping, I declined this offer due to no trust in obtaining a quality product and I’m simple not paying for shipping on an item they incorrectly made. So I asked for a refund, they will not issue this. They have offered 20%, 30% and 40% refund as it is ‘too expensive and time consuming’ to send the item back. They also expect me to pay to send it back. I’ve pushed this back as the website clearly stated THEY will cover the return costs, however since bringing this to their attention they have removed the wording from their return policy and are insistent that they can only give me a 40% refund for an item THEY made incorrectly and in poor quality. I advised that they need to adhere to the return policy to when I ordered the item and they are still refusing. This company is absolutely disgusting, DO NOT ORDER ANYTHING FROM THEM!!
Adding on to the above, the company has advised their company policy is to only refund £20, this is not noted anywhere on their website and the website states ‘FULL COVERAGE’. This is extremely deceiving and can be classed as fraud. This company need to review its website with relevant and correct information.
Withgifts 回复2024-11-27
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Was smaller and not good quality and did not look like the picture 😡
Was smaller and not good quality and did not look like the pi
Withgifts 回复2024-11-18
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: [email protected]
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: [email protected]
Took over 2months receive just kept getting excuse after excuse if it hadn't been a birthday present would of cancelled it
Withgifts 回复2024-11-12
Dear Customer,
We are so sorry that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Great work and unbelievable carving… the best product that I ever took.. thank you again for the wonderful product and for the hard work.
Withgifts 回复2024-11-08
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Great gift idea!
Screws very short for holding shelves into tyre so when they arrived the shelves were loose and needed fixed.
My grandson will like it.
Withgifts 回复2024-11-06
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Very happy with the DJ lamp. Although small it is very effective and my daughter loved it. The parcel arrived in reasonable time. It was very well packed giving maximum protection. Thank you Withgifts 😊
Withgifts 回复2024-10-21
We sincerely thank you for your feedback. Thank you for your opinions. We will collect any valuable opinions and suggestions and strengthen our service attitude so that customers can have a satisfactory and comfortable shopping experience. Customers can contact our after-sales customer service email before placing an order to get a preview, or tell us that we need to see the finished product picture, and we can arrange it for you.
The whole purchase through to delivery was quick and painless. So proud with my 3D tea lite of my late wife. Thank you
Withgifts 回复2024-10-18
We sincerely thank you for your feedback. Thank you for your opinions. We will collect any valuable opinions and suggestions and strengthen our service attitude so that customers can have a satisfactory and comfortable shopping experience. Customers can contact our after-sales customer service email before placing an order to get a preview, or tell us that we need to see the finished product picture, and we can arrange it for you.
I am basing my evaluation upon the information I received from the recipients of the gift.
I never saw the finished product.
Would have liked to have seen a photo of it before it shipped but that did not happen.
Withgifts 回复2024-10-14
We sincerely thank you for your feedback. Thank you for your opinions. We will collect any valuable opinions and suggestions and strengthen our service attitude so that customers can have a satisfactory and comfortable shopping experience. Customers can contact our after-sales customer service email before placing an order to get a preview, or tell us that we need to see the finished product picture, and we can arrange it for you.
Excellent customer service and product options. The carrier damaged my order in transit, and Withgifts immediately responded to me and resolved the issue with courtesy and professionalism. Highly recommended.
Withgifts 回复2024-10-11
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Gift arrived broken and supplier has not responded to my emails asking about a fix.
Withgifts 回复2024-10-11
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: [email protected]
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
The sign looked as described in the picture but the paint job was very poor. It said it would come assembled, it was not assembled. It will not last as an outdoor product, very cheap production.
Withgifts 回复2024-09-30
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: [email protected]
I was happy with everything about my order….was on time… Quality….price
Withgifts 回复2024-09-30
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
The plaque I ordered for my dog Albert to be planted near his ashes in the garden is really beautiful...and not too badly priced...would use them again
Withgifts 回复2024-09-26
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
The keychain i ordered to be engraved came very well secured and with a nice gift box. It was exactly as i ordered it to be, engraving was well done, and was enjoyed by my friend as a good specialized gift. There was a small tear/scuff in the front of the leather, right above the big letter B which was very noticeable so i give 4 stars. It did take a few weeks to arrive, but overall i was very happy.
Withgifts 回复2024-09-19
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future