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Events & Entertainment

Withgifts

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294 reviews

2.0294 reviews
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About Withgifts

Data updated
Website
withgifts.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
84% (184/219)
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About this business

We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.Providing perfect products and services for every customer is our service tenet!

Written by the business, not verified by us.

Is Withgifts legit?

Withgifts (withgifts.com) has a 2.0 out of 5 rating on OK.one, based on 294 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has replied to 84% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently complain about receiving low-quality items that look nothing like the advertised pictures, often getting flat prints instead of expected products. Consumers also state that orders often arrive severely damaged or broken due to inadequate packaging, leading to immense frustration. Buyers note that delivery times can be extremely slow, with items taking a long time to arrive. Some reviewers were happy with their items, noting that gifts arrived in good condition and exactly as they had hoped. These individuals appreciated the prompt delivery and the acceptable appearance of the received products.

Auto-generated from all reviews of this business. For reference only.

What people say

Received looks good

Reply from Withgifts2026-04-13

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

I received my item broken

Reply from Withgifts2026-04-13

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Never again. Zero Stars!

If I could give 0 stars I would. My final product looked nothing like my image submitted. I contacted the seller via the email on their website and had no reply. I went through PayPal and contacted the seller through the email given by PayPal which resulted in a reply the following day. After a week of going back and forth I had no resolution and they could not offer anything more then a 50% refund..no offer to remake it right.

Reply from Withgifts2026-02-11

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Very dissatisfied with purchase

Very dissatisfied with purchase. Misleading advertisement with picture of product being a crystal ornament. Received a plexiglass product with multicolor. Requested refund and was offered 20% and for me to pay for shipping. Will never order from this company again.

Reply from Withgifts2026-02-11

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Do NOT use this site.

I ordered 3D figures and basically got a picture. DO NOT USE THIS SITE! In addition, I had to complain about the length of time it took. I ordered as a Xmas present 3 weeks before Xmas but didn't receive it until afterwards. Waste of money.

Reply from Withgifts2026-02-11

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

This is absolutely terrible quality

This is absolutely terrible quality. New buyers, please don't be fooled by the pictures on this website. You'll get such garbage for a lot of money. You'll be disappointed, just like I was. The quality is just terrible. Don't be fooled.

Reply from Withgifts2026-02-11

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Products arrived broken

Products arrived broken. They literally sent a glass dome in a plastic bag, no bubble wrap or in a box. It arrived, as you can imagine, smashed in pieces. They have said they will resend another- which better arrive in good order, however, I ordered 2 and am still waiting on the second, with very little hope for a safe arrival. I also ordered a resin cartoon photo, which also arrived broken. I would never purchase from them again.

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Absolutely terrible

Absolutely terrible, this is a scam! It gets delivered over a month from ordering and is a flat printed picture on a cheap stand not like the 3d models shown on website and bears no resemblance to the photo we sent them, complete scam, do not use them, avoid at all costs

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Terrible 😞 do not buy from these people…

Terrible 😞 do not buy from these people ! It’s a scam ! They send a piece of junk with an AI photo which is nothing like the photo supplied. They refuse to refund your money when you call them out ! I reached out and problem not resolved

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

A complete failure at every level

A complete failure at every level! Terrible transaction confirmation and updates, exceptionally poor customer service, and the item was nowhere near what images and descriptions led me to believe I was buying. I paid for expedited shipping to hit a specific date and it arrived weeks later with no tracking info. So bad, I actually had to laugh!

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

I ordered a personalized custom made…

I ordered a personalized custom made item for a family member & was significantly different from what was expected, leading to disappointment & they didn't even offer a refund or offer an apology. I have never send a 1 star review & they definitely deserve less.

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

I have ordered the same item twice…

I have ordered the same item twice (11/19 and 12/10) and they have confirmed both orders & charged my card. However, they can not locate either of the orders. The representative wanted me to do screen shots of confirmation & email them to prove I actually had them. Finally rec'd items, 2 days after Christmas. Very disappointed. Very cheap looking, and looked nothing like picture I saw.

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Coins don’t fit into the holders and…

Coins don’t fit into the holders and it’s made cheap for the amount it costs

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

Zero stars

Zero stars. Fraudulent company. Item depicted on their website is NOTHING like what they sent. It was a cheap piece of garbage. Wish I saw these reviews before I ordered.

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

False advertising!

False advertising!! I ordered a 3D key hook and received a 2D cheap piece of metal! The advertise pictures weren’t what you actually receive! Complete rip off and a scam of a company!

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

BUYER BEWARE!!!

BUYER BEWARE!!! I ordered a custom "bobblehead" doll but received a cheap flat plastic cutout! The photo I supplied for the doll head was distorted and barely recognizable as the intended person. Totally dissatisfied!!

Reply from Withgifts2026-01-06

Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]

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