We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.Providing perfect products and services for every customer is our service tenet!
Written by the business, not verified by us.Withgifts (withgifts.com) has a 2.0 out of 5 rating on OK.one, based on 294 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has replied to 84% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
Most reviewers were unhappy with their experience overall. Customers frequently complain about receiving low-quality items that look nothing like the advertised pictures, often getting flat prints instead of expected products. Consumers also state that orders often arrive severely damaged or broken due to inadequate packaging, leading to immense frustration. Buyers note that delivery times can be extremely slow, with items taking a long time to arrive. Some reviewers were happy with their items, noting that gifts arrived in good condition and exactly as they had hoped. These individuals appreciated the prompt delivery and the acceptable appearance of the received products.
Auto-generated from all reviews of this business. For reference only.DO NOT use this company. They are scammers.
Dear Customer: Thank you for taking the time to provide us with your feedback. Your satisfaction is our top priority. We are unable to locate your order at this time. If you have any questions regarding your order, please feel free to contact our customer service directly by emailing [email protected]. We will assist you in resolving any issues.
I’ve just ordered a very personal gift from here. The website looks good and what they’re offering but the reviews are saying something else. Nearly £40 I paid for this item I’m debating whether to cancel it as it’s a sentimental personal gift for a deceased loved one and also £40 may not seem a lot but I don’t want to waste my money!
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Absolutely pathetic and scammers! It does not even worth zero star, but negative. I've lost my money, which was paid thru PayPal. PayPal also support this scammers because they get paid by these scammers. I've stopped using both, PayPal and any online retailers outside Australia.
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
I would give it a zero but there not an option. Cheap nothing like what was advertised. Do not buy! Received picture with a broken frame. After going back and forth with customer service lady for a couple weeks she argued with me and only gave me fifty percent refund. The item is broken and it looks ridiculous. Do not buy! It also took weeks and weeks to receive shipping is slow. Could not review item before purchasing.
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Misguiding information for product and lies. Quality of product is poorest. Absolutely pathetic! As seller advised to contact them to resolve the issue but rejected to refund the amount, already. Instead, they offer 15% back which is not worth as it still costs $100 for useless cheap item. How could you deny to return & refund for cheap, unreliable and useless item?
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Complete scammers. The purchased product doesn’t arrive, they take more money than initially advertised and they use your bank details to empty all of your accounts. The police have been notified.
Dear Customer: Thank you for taking the time to report the logistics problem to us. Our customer service staff are tracking the logistics in real time. If you have not received the package, you can contact our customer service staff through email. We look forward to the opportunity to correct the problem and provide you with the best solution. Please feel free to contact our after-sales customer service directly by sending an email to [email protected]
Although I do love how the item came out, I really wish they would’ve used better quality materials considering the price it was. The cup was threaded differently from the lid. It does not sit in the position where you could comfortably drink it from. It leaks terribly and if not consistently held 100% standing up, it will dribble everywhere. Shipping was a lot longer than expected as well.
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
They are just thief in very nice and polite way
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
I was a bit worried when I saw a lot of bad reviews so when my purchase arrived I was very surprised the quality was good and the print was perfect, quick delivery as well.
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Order was correct and the price was reasonable. Dartboard handy and well received by friends and coworkers. Photo and name were perfect. Job well done. Will use this site again
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
DO NOT PURCHASE FROM THIS SITE !! WASTE OF MONEY!!! YOU WILL REGRET DOING IT!!! Misleading information by the company ie- Navy Blue - I have their picture and I have the items - In no way are they Navy Blue . I cannot post pictures here but I will post on YouTube, X, Tic Toc and Facebook. Another Chinese company with no accountability - no doubt they will respond to this with some odd version of their truth. Facts are simple I ordered 4 Navy Blue cushions- I did not receive 4 navy blue cushions They have custom printing on them- so useless to anyone else. I asked for a refund- sent many pics They will not admit their misleading information and therefore will not refund my money. You asked me to contact you again- which I have done - but received no response -as for Trust Pilot asking me to add to my information- once again The customised cushions are completely wrong colour , the website is very misleading as the Navy Blue colour I ordered is definitely not Navy Blue - they claim it’s the picture quality. That is deceptive and misleading and I would never have purchased them. As directed by trust pilot I made contact again with the company- to no avail- They responded saying my ph did not show the colour correctly - I may have placed the order on my ph - but I spent my time looking on a computer and subsequently compared all examples on several different devices. I would like a full refund for misleading and inaccurate advertising on an item that is customised- they want me to send it back at my expense for 70% refund!!! Items they cannot use and that are incorrect for me Not good enough!!! Or 10% refund and a voucher for my next purchase I will never purchase from this site again BE WARNED DO NOT PURCHASE FROM HERE !!
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Very quick delivery but there was a scratch on the piece of jewellery but love what you guys did inside the locket
Dear customer, we are sorry to hear that the quality did not meet your expectations. Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I purchased a photo projection necklace for my sister in law when her mum died. The jewellery was fine but the image was covered in marks. My daughter instructed me to gently clean it with a glasses cloth. She had ordered from a different company and that was the instruction. When I did, half the image wiped off. The company offered me an exchange but I refused as I suspect the replacement would be just as poor quality. I asked for a refund (the item was not cheap) and have not heard from them since! DO NOT PURCHASE FROM THIS COMPANY. The company response (below) is clearly generic. They HAVE all the details and photos. They have since offered me a 30% refund and a $10 voucher to use at their online store. They even encouraged me to share it with others. WHAT A JOKE!!!
Dear customer, we are sorry to hear that the quality did not meet your expectations. Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I have just received my second order of 3d Photo Chrystal candle holder and I am so happy with it. Also only took 12 days from date of order. Would highly recommend. Thank You
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Avoid this business! Cheap and poor quality. Received item and quality of photos that were printed is appalling. I've requested a refund. Not happy. Update: They haven't refunded me my money after sending them photos of the poor quality of the item. I am now escalating the matter to the ACCC.
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Communication was excellent, arrived sooner than expected, well packaged and the item is lovely. Highly recommend
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
I have not received my item & would like a refund. I do not have any contact information to contact seller about this issue.
UJ780296703YP=EM100029905590CA（Tracking number）The package has been successfully delivered. Phone: 289-301-8916 Online hours: Monday to Friday 10:00-17:30 (closed on local statutory holidays) Email: [email protected] our after-sales customer service again directly by sending an email again: [email protected]
Doesn’t look anything like the original image for the design etc. it is nice clear crystal and then just block like picture.
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Just not quality and much smaller than expected. Cheap balsam wood. Costs too much for what you get. Dissatisfied.
Dear Customer, Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
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