We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.Providing perfect products and services for every customer is our service tenet!
Written by the business, not verified by us.
Is Withgifts legit?
Withgifts (withgifts.com) has a 2.0 out of 5 rating on OK.one, based on 294 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has replied to 84% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently complain about receiving low-quality items that look nothing like the advertised pictures, often getting flat prints instead of expected products. Consumers also state that orders often arrive severely damaged or broken due to inadequate packaging, leading to immense frustration. Buyers note that delivery times can be extremely slow, with items taking a long time to arrive.
Some reviewers were happy with their items, noting that gifts arrived in good condition and exactly as they had hoped. These individuals appreciated the prompt delivery and the acceptable appearance of the received products.
Auto-generated from all reviews of this business. For reference only.
I ordered an ornament. When it came it was a 2D glass plate with a white stand which was dirty. Probably worth £2. Paid £28 + £8 delivery. Was definitely ripped off.
Reply from Withgifts2026-01-06
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
I ordered a cap on 6 November. It has never arrived and has allegedly been lost by the courier company. I have requested a refund but they have basically not responded to me. They are scammers.
Reply from Withgifts2026-01-06
Dear Customer,
Thank you for taking the time to report the problem with the product. We are sorry that your order has not arrived. Your satisfaction is very important to us. We are happy to assist you and find the best solution for your issue. Please contact our customer service directly by email at [email protected].
I orderd i figur 3D received a flat piece of plastic complete SCAM DO NOT BUY
Reply from Withgifts2026-01-06
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
False advertising and massively over priced will not purchase from them again. Time to deliver took ages as well.
Reply from Withgifts2026-01-06
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
This website is a rip off, absolute waste of money and time. I ordered a house sign and it arrived damaged when I got in touch they refused to offer refund and said we can refund £5 when it coated me £40 and when I agreed to £5 refund they stopped replying to my emails and never got in touch with refund.
Reply from Withgifts2025-11-21
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
The gift is exactly as I hoped & arrived in good time for giving
Thank you
Reply from Withgifts2025-11-08
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Do not buy from here. I ordered a personalized necklace for my fiance, it said it had arrived never arrived. I had contacted them no email. For the amount I payed terrible service and seems as a scam. Better places to order from highly disappointed
Reply from Withgifts2025-11-08
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Ordered a personalised Cross for my son’s grave. It arrived smashed into three pieces.
The quality (or lack thereof) is WOEFUL. Balsa-wood - this thing would break in a stiff breeze. The inscription is barely legible
Taking advantage of grieving people.
DON’T WASTE YOUR MONEY
Reply from Withgifts2025-11-08
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
I will never buy anything from this company again what they advertise is a beautiful eD picture, what I received is a rubbish print on piece of wood ,can't believe I wasted £52
Reply from Withgifts2025-11-08
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Very disappointed with the product ... Vintage Rusted Nautical Anchor Clock. The description sounds amazing but note, it is a 2D clock, a picture printed on MDF. Certainly not what I was expecting. Read the description thoroughly before purchasing, and then read between the lines. I purchased this as an anniversary present however would be extremely embarrassed for it displayed on the wall. Ha
Reply from Withgifts2025-11-08
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
DO NOT ORDER FROM THIS PERSON UNDER WITHGIFTS( jiudianjiuyi26) I NEVER RECEIVED MY PACKAGE AND IT'S BEEN OVER 30 DAYS.
Reply from Withgifts2025-10-16
Dear Customer,
Hello Your package has been sent to the logistics company. you click this link ,and you can track your parcel :https://t.17track.net/en#nums=4PX3002011065839CN&fc=190094
I feel very ripped off the items, were for sale for half and a quarter off the price on temu
Reply from Withgifts2025-09-29
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
I emailed tang shao on 28Aug2025
Re: I requested Return and Refund instructions. Item not as depicted in online ad. Especially the "Key Hooks"-NOT AS PICTURED-CHEAP
tang Shao Replied on 28Aug2025
"Send me a photo of the one you got to see the problem in detail"
I Replied on 29Aug2025 with Attached Photo.
The Online ad depicted screws attaching each hook on 1 dimensional flat metal with Anchor image on it. These "HOOKS" were nothing more than an extension of the Flat Thin Cheap Piece of Metal. Not even an "IMAGE OF SCREWS" on the 5 flat metal tabs.
NOT ACCEPTABLE. FALSE ADVERTISING. REFUND $40 PLEASE. STILL WAITING..........................
I have heard NOTHING back since 29AUG2025
Reply from Withgifts2025-09-29
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
I bought a excavator themed cap, but when grandson opened it, it was a printed excavator, not the 3D one shown in the ad.
It was a waste of A$50.
I can't add photos here but have sent them to Withgifts.
Update-
I have just resent the email to you.
Reply from Withgifts2025-09-19
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
Fast to receive, love the finished products, great communication
Reply from Withgifts2025-08-28
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
I ordered what appeared to be a high quality product but received a very low quality product. The pictures on this website were misleading! And I couldn’t find anywhere to leave a review on the product.
Reply from Withgifts2025-08-25
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: [email protected]
The we love you to pieces picture was absolutely beautiful. I couldn't have asked for anything better. The photos on it were great. Wonderful job.
Reply from Withgifts2025-08-25
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Ordered 3 3D candle holders with my brother who recently passed away. These candle holders makes him feel like his here with us. These are perfect gifts. I will 100% recommend to anyone who is looking to order from this site to do it. I will be ordering another 2 very soon. Thank you so much
Reply from Withgifts2025-08-18
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
The gift comes before the time I was expecting which is good. The quality is great. The only thing was the photo that hasn’t good quality but nothing to worries. I definitely recommend this website to everyone.
Reply from Withgifts2025-08-11
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
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