Terrible experience with this less than reputable retailer. Ordered a Tamron 18-400mm lens on 3/31/22. Advertised price was $599, and that was the only lens choice available for that make and model on their site. Shortly thereafter received a telephone call from a store rep who used bait and switch technique to increase the price. Said that I had ordered "International" version of this lens and that it had plastic mount (which is untrue) and that it had NO warranty (which is also untrue since they all carry 6 year limited warranty for new lens). Since I had no time to research I reluctantly agreed to what appears to be out and out lies regarding their product and price. They added an in-store extended warranty to the product and increased the price to $699! Also indicated they would send revised customer order prior to shipping, which was never received. Plus, they asked if I would desire customer signature required for UPS delivery, which I did, but that was never on the shipping order and the lens was left on the front porch.
I tried several times to reach them via email with no response, attempting to cancel order prior to shipping. They went ahead and shipped anyway and I received the lens on 4/3/22. Box has NOT been opened since it is a birthday gift for household member, so unsure of condition of lens or what was included in box. Reached back out after receipt to request return and was provided a return authorization but that carried a 20% restocking fee which would ultimately negate any original savings.
Due to the poor customer service and less than transparent sales tactic I was just seeking to have the extended warranty charge removed and let the matter go, even though I will never purchase from them again and strongly recommend others heed this warning! They have not responded to my requests.
Buyer Beware - I ordered a "brand new" Nikon camera and lens from their online store. I also called them to make sure the items were in stock and was told they would ship in one to two day. After a week and no notification the items had shipped I called back. I spoke to a clerk who said they were still inspecting the item. An unusual response, so after asking more questions I determined they were actually selling me an old display model. He said they did not have any new stock and said their online add must be a mistake. The clerk was unprofessional and confrontational. I immediately cancelled my order an wrote their management, describing the incident, in the hope they would correct the problems. To date they have never replied to my letter or corrected their false advertisement.
NIKKOR Z MC 105mm f/2.8 VR S Macro 非常出色
新款Nikon NIKKOR Z 105mm微距镜头太惊艳了！！我拍的那些昆虫细节让朋友们都惊叹不已。在42nd PHOTO的购物体验也很棒。我要感谢42nd PHOTO Cameras，预售补货后居然一天就发货了，而且镜头包装也很用心。
42nd St Photo的行为就像骗子。我总是用信用卡付款以防万一。大多数情况下我会发起欺诈申诉把钱拿回来，直到卖家能证明他们的说法。我花了1900美元买一台Sony相机。第二天我收到邮件说让我打电话，他们需要更多信息来处理我的订单。我打了电话，对方说我要买的相机是欧洲型号，在美国用不了。然后试图以2300美元的价格卖给我美国型号。接着又问我要不要不买承诺的镜头，价格减150美元。我可以在其他正规公司用同样的价格买到。然后他问我为什么不买A7II。我的问题是，你们为什么不在广告里说明你们真正有什么？他说要收我94美元的取消费。我告诉他那你去和我的信用卡公司争吧。这简直就是骗局。我说远离他们！真希望有空间把整个对话都写出来。
42nd Street Photo是灰色市场相机和配件的调包骗局。你下了个稍微便宜点的订单（我买的是Fuji X-T4——他们不是Fuji授权卖家，所以我猜他们所有的Fuji产品都是水货），20分钟内就有个语速很快的销售员打电话来，说我订的'欧洲型号'没有wifi也没有保修，要加价20%。我脑子一热就答应了，他还'补偿'了我一些'Fuji'电池和其他杂牌配件。东西到了，不是Fuji原装盒，每件都单独包装，这是水货的典型特征。镜头甚至没有Fuji的盒子。我打电话说已经让信用卡公司止付，成功退货免了20%的重新上架费，但要付92美元运费，我还在等大约80美元的退款。快跑！
OM-D E-M5 Mark III
我的新OM-D E-M5 Mark III是一台很棒的设备！对焦速度是我用过的最快的，连拍性能也突破了光学的极限。我在42nd Photo买了近10年的东西，他们的客服是我心中的标杆。我从他们那买的所有产品（新的、二手的或翻新的）都和描述的一样，符合我的期望。和你们团队合作一直都很愉快！
我在Newegg网站上通过42nd Street Photo订了一台新的Sony相机。广告价格很优惠，我用PayPal授权付款。
三天后，我接到42nd Street Photo代表的电话，说他们不能以那个价格卖相机，我订的相机是'欧洲进口'。我问还有什么可选的，他说美国保修型号要多加300美元，或者我订的'欧洲进口'版要多加260美元。虽然他们说会按我要求取消订单，并承诺不会通过PayPal扣款，但我强烈感觉整个交易就是典型的调包骗局！！
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