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Electronics & Technology

42nd Street Photo

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100 reviews

3.7100 reviews
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About 42nd Street Photo

Data updated
Website
www.42photo.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
34 reviews
Replies to negative
0% (0/31)
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About this business

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop online 24/7 or visit our store on 5th Avenue between 35th&36th street for deeply discounted electronics.

Is 42nd Street Photo legit?

42nd Street Photo (www.42photo.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, frequently praising the outstanding overall service and welcoming atmosphere. Customers often mention the incredibly friendly and knowledgeable staff members who take plenty of time to provide genuinely helpful advice. Shoppers consistently appreciate the great prices, special discounts, and wide selection of high quality camera gear available in the store. Visitors also love the smooth purchasing process, neatly packed items, and reliable delivery options provided for various online and in-store orders. People frequently mention the exceptional customer care and deeply attentive support received whenever they are seeking detailed technical assistance.

Auto-generated from all reviews of this business. For reference only.

What people say

Purchased an allegedly "new" Leica C-lux

So I purchased a new Leica C-lux from there Amazon store. Asked several times if this was brand new and was assured it was. This camera is from 2018 so I should of known better as NO ONE has this camera new in box anymore. When I finally received the camera there were no manuals, no warranty info and it came in a generic white box NOT original box. I contacted them and they said "since camera came out years ago the box deteriorated" Did the manuals deteriorate as well??? I call bs cause several sellers have this listed in various conditions (not new) with original box and manuals. So there's didn't deteriorate but yours did?? SEVERAL reviews say same thing, received cameras in generic boxes with no info. Seller only has 1 of these and it sold out when I purchased HOWEVER the minute I requested a refund the seller relisisted my item as new before it was even shipped back. Stay far away from this scammer as they will list stuff as new then when you receive all the sudden the box is generic and they give same answer. "Box deteriorated with age" luckily Amazon was able to refund me. Should of listened to all their negative reviews.

Do not deal with 42nd Street Photo

I ordered a “Nikon Coolpix P510 16.1 Megapixel Digital Camera” from 42nd Street Photo’s website for $325. I received an email the same day confirming my purchase for $325. The next day, 42nd Street photo sent me an email to contact them. I called them and a man explained that the $325 price was a mistake, the actual price was $500. As of today, 03/13/2026, the camera is still listed on their website for $325. I asked him to cancel my order. He then said he could offer me a “display” camera for $425. I reluctantly agreed. About five minutes later, I called him back and asked him to cancel my order. He said he would cancel the order. The next day, I received an email stating that my purchase was shipped with USPS and a tracking number was provided. I called my local Post Office and said I was refusing the package and to send it back to the sender. 42nd Street Photo received it back. I contacted 42nd Street three times and requested a full refund. They would not say if they would refund me the $425. Later, I received an email that a refund was issued. Whenever I checked my credit card balance, I was credited only $384.50 instead of $425.00. I was cheated out of $40.50. I contacted 42nd Street Photo and they said the $40.50 was a restocking fee. I do not recommend doing business with 42nd Street Photo.

I've been a customer of 42photo for…

I've been a customer of 42photo for approx 7 years and there is a reason I keep going back. I have bought Nikon z teleconverters, L-brackets, UV filters, tripods, backpacks and film, most recently Godox flash to replace an old one. All the items are well made and built to last. Will be a returning customer for many years. Thanks for the great service.

Nikon D750 & 200-500mm F5.6E ED VR lens

Nikon D750 & 200-500mm F5.6E ED VR lens I came to 42nd Street Photo for advice regarding purchasing a specific camera. Without any expectation, they provided me with detailed and personalized advice that was extremely helpful. I ended up going with a different camera, but with such excellent and friendly customer service I would vouch very highly for this company.

Lensbaby sweet 35 Canon ef

Bought a lensbaby sweet 35 Canon ef today. What amazing customer service! He took the time to explain everything I needed for the lens and blurred sharpness also taught me how to use it. He genuinely cares about his customers and wants you to experience the best out of your gear. Couldn't recommend it more!! Amazing guy

Excellent customer service

Excellent customer service. We had popped in with our camera while traveling in New York as we thought we had a defective autofocus in the lens. We wanted to spend more on a new lens. The gentleman who helped us tried one of his lenses, but it was misaligned and he noted it couldn't fit. Then he examined the fitting and found a loose screw and had it fixed in a minute...!!!

Canon rf 18-150 stm lens

Canon rf 18-150 stm lens Great experience ordering a Canon rf lens for travel/everyday shooting suggested by their team member, the shop rang me on Monday informing me there may be a slight delay on my lens but they've clearly put the effort in to get it to me on time with it arriving in less than the estimated duration, Thanks guys!

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