Good store the packing was excellent…
Good store the packing was excellent and received in good condition as described this is a good value quality and product fast shipping just as expected
About Cell2Get Inc
Data updated- Website
- www.cell2get.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 80 reviews
- Replies to negative
- 52% (12/23)
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About this business
Cell2Get – Serving You Since 2005Cell2Get has been a trusted source for affordable unlocked cell phones, accessories, and wireless devices since 2005. We offer competitive pricing on both new and refurbished phones—often lower than what major carriers charge.
Written by the business, not verified by us.Is Cell2Get Inc legit?
Cell2Get Inc (www.cell2get.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 52% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently praise the massive selection of unlocked mobile devices available and the highly affordable pricing compared to major telecommunication carriers. Many buyers also mention that online orders arrive quickly and electronic devices function smoothly right out of the box without any unexpected hassle. Some reviewers were not happy with the return process, noting unexpected fees or receiving only partial refunds after sending items back to the seller. A few other people also felt that customer support could be improved when dealing with device repairs and charging extra costs for fixing hardware issues.
Auto-generated from all reviews of this business. For reference only.What people say
Good phone
Good phone, quick delivery and no problems setting it up.
Jennifer RutzUnited States · 1 review · Experienced 2026-08-10 ·
Absolutely worthless... :(
UPDATING after reading company reply - #1 - they did not enter my billing information correctly which is why it declined, not for lack of funds. #2 - I have formally requested they remove my address from their reply...It is irrelevant, personal information, and illegal doxing / bullying of online legitimate reviews. I see they have done this to other people posting unfavorable reviews and it will not be tolerated. Original Review: Absolutely worthless... Had a great price on a phone I wanted but my order was cancelled just a few days after purchase and I was never contacted - I only found out while trying to track the shipment! I sent an email and also left a voicemail - no response. I finally called one more time (in desperation because the price was SO good and I wanted to see if I could reorder it) but when I reached the rep they said I could only find out by sending an email... He said "THEY do not share that information with us"....who is THEY? So...not reputable - I'm extremely disappointed, and lost a week while needing a new phone.. :(
Reply from Cell2Get Inc2026-08-11
web order # Jennifer Rutz 1550 Rimpau Ave. SPC 55 Corona CA 92881 We’re sorry to hear about your frustration and would like to clarify what happened with your order. After reviewing the transaction, we confirmed that the order was canceled because the credit card payment was declined and we were unable to successfully process the charge. Unfortunately, when a payment is declined by the card issuer, we are unable to complete or ship the order. We apologize if the cancellation notification was not clear or if you had difficulty getting an explanation when you contacted us. We understand how frustrating it is to wait for an order, especially when you needed the phone quickly. The cancellation was not related to the advertised price or product availability. It was strictly due to the payment being declined. You are welcome to place a new order using a different payment method or after confirming with your card issuer that the transaction will be approved. We appreciate your feedback and apologize for the inconvenience and time lost. — Customer Service
Kem KemUnited States · 6 reviews · Experienced 2026-07-24 ·
They scammed me out of $55!!
They scammed me out of $55!! On July 26th, 2026 I ordered a flip phone. On the following day, I checked my online account with this merchant and it said the order was canceled. I never received an email to this effect. So I called the merchant and was told that they couldn't give me a reason, but to send a message through their site, but ensured me that I would not be charged. I sent a message asking why it was canceled and never received a response. On 8/9/26, I discovered that my Capital One credit card was actually charged on 7/27/26, the day they canceled the order, and i'm requesting a full refund as I never received the item. UPDATE! Sure, when I called 2 weeks after, he immediately sent a refund. But why was I charged in the first place, when YOU cancelled the order, not me. Had I not been looking for something completely different on my credit card statement, I would’ve easily missed it, & that’s what companies like yours prey on. Had I not called you, I’d never have received a refund. You had assured me that I wasn’t even charged in the first place when you cancelled the order. That, by definition, is a SCAM! How many thousands you must make each month from unsuspecting consumers. I’ll never risk shopping with you again, & have put a block on my Capital One credit card to prevent you from trying to scam me in the future.
Reply from Cell2Get Inc2026-08-11
web order #99273 Beatrice Salako 1073 Spanish Moss Ct Lawrenceville GA 30045 We’re sorry for the confusion and frustration regarding this order. However, we would like to clarify that the order has already been fully refunded. The full amount charged to your credit card was refunded back to the original payment method. Depending on Capital One’s processing time, it may take several business days for the refund to appear on your account. We apologize that the cancellation and refund communication was not clearer. Please be assured that we have not kept the $55, and a full refund has already been issued. If the refund does not appear on your Capital One account after the normal processing period, please contact us and we will be happy to provide the refund transaction details for your records. — Customer Service
Arrived after two days
Arrived after two days. Turned it on and everything worked.
Bought a refurbished phone
Bought a refurbished phone, but honestly it looks almost new. No complaints so far.
Battery lasts me all day
Battery lasts me all day, which is what I needed.
Didn’t expect the phone to look this…
Didn’t expect the phone to look this good. Works great and the price was decent.
I had a question
I had a question, got help straight away. The phone works well.
My order arrived fast and everything…
My order arrived fast and everything was fine.
Jody MoscaritoloUnited States · 5 reviews · Experienced 2026-06-28 ·
Bad service. Bad products. Treat you like crap.
1. i paid 50% the cost of the product to have expedited shipping and they didn't even ship it for 3 days. nothing on their checkout screen indicated that expectation 2. the product was defective in MULTIPLE ways (battery wouldn't hold charge and it could not connect to the cellular network. not even once) 3. they made me pay for my own return shipping even tho their return policy on their website says they'd provide a pre-paid return label 4. they refused to refund me for the defective device even though their return policy also says defective devices are eligible for full refund. i've been dealing with these clowns for a month and all of it has been a waste of my time. b/c they won't even follow their own policies now i have to file disputes through my credit card and the BBB to try to get my wasted money back
Jen BowserUnited States · 3 reviews · Experienced 2026-07-17 ·
4 stars for quality, delivery but minus one for wrong item even though it was a better item in my situation
Four stars mostly for delivery and phone condition, minus a star for sending wrong item. They sent the phone out quickly, and it's in great condition. They even called first to confirm my provider would work with it. Only trouble is that it was neither the color nor model I ordered. I wanted a Moto Razr 2024 in Beach Sand color and got a Moto Razr 2024 Plus in Black. I will keep it though because it's actually a better and pricier phone and color isn't a huge deal. Just beware, you may not get what you asked for. I got lucky and got an upgrade and can buy a case to change the color.
If i could.give a 0 i will
If i could.give a 0 i will. This people are terrible..customer.service a joke.do not buy from.them.
Jessica GatesUnited States · 3 reviews · Experienced 2026-07-14 ·
Not Unlocked
I ordered an unlocked phone to use for Mint Mobile, but I needed a Verison SIM card to get into it. I obviously don't have one, and it felt like false advertising. I will say they are communicative with customer service, hence the second star.
ZERO STARS!
ZERO STARS!! DO NOT DO BUSINESS WITH THIS STORE!!! They will sell you a broken phone. Only cash so there’s no recourse and even if you return within the time slot for a full refund they will not give you back money!! Putting this review as a public service announcement. The owner didn’t stop yelling and cursing. He’s an animal!!
The phone looks so good
The phone looks so good, happy that i choice this Samsung.
Ordered a phone
Ordered a phone, got it in two days, works great.
Exactly what I ordered
Exactly what I ordered, nothing more.
Had my doubts about ordering a phone…
Had my doubts about ordering a phone online from an unfamiliar site, but Cell2Get delivered. My Samsung came in perfect shape, their prices crushed what I saw at retail stores, and the chat support responded fast to my questions. Really satisfied with the whole thing.
Company is a joke
I will problably be doxxed by the company for a bad review. They post a full name and address when they respond to negative reviews. Most of the 5 star reviews seem like paid advertisements. But here goes.... Ordered "new" nokia 2780 They printed a shipping label next day. Then it said "shipped, pending acceptance" for a full week. I emailed them for answers, and let them know i would dispute the charges if i didn't hear from them. They then canceled the order within hours. Complete waste of time, and my refund won't post for days. They don't have a store front. If you were thinking that this is a business, open to the public, selling phones and accesories, it is not. Don't waste your time.
Reply from Cell2Get Inc2026-06-29
We are sorry to hear that your experience did not meet your expectations. Cell2Get has been in business for over 20 years and is a BBB Accredited Business, proudly serving customers nationwide for more than two decades. We have fulfilled hundreds of thousands of orders and are committed to providing reliable service and support. Regarding your order, the shipping label was created as part of our normal fulfillment process. Unfortunately, during final processing we discovered that the item was no longer available. Rather than keep you waiting, we canceled the order and issued a full refund immediately. While refunds are processed right away on our end, banks and credit card companies typically take several business days to post the funds back to your account. Your statement that we do not have a physical location is incorrect. We do have a local store and warehouse located at: 1316 Avenue M, 2nd Floor Brooklyn, NY 11230 phone # 718-513-3100 While most of our business is conducted online, customers are welcome to visit our Brooklyn location during business hours. We also take customer privacy seriously. We do not intentionally publish personal information in our responses, and if any information has appeared in error, we are happy to address it. We regret that we were unable to fulfill your order due to inventory availability and apologize for the inconvenience. We appreciate your feedback and the opportunity to clarify the facts.
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