We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop online 24/7 or visit our store on 5th Avenue between 35th&36th street for deeply discounted electronics.
42nd Street Photo (www.42photo.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company, frequently praising the outstanding overall service and welcoming atmosphere. Customers often mention the incredibly friendly and knowledgeable staff members who take plenty of time to provide genuinely helpful advice. Shoppers consistently appreciate the great prices, special discounts, and wide selection of high quality camera gear available in the store. Visitors also love the smooth purchasing process, neatly packed items, and reliable delivery options provided for various online and in-store orders. People frequently mention the exceptional customer care and deeply attentive support received whenever they are seeking detailed technical assistance.
Auto-generated from all reviews of this business. For reference only.Bought a Sony E mount 18-135mm lense at a great price, the transaction was flawless except that I wanted to trade in an older lense but I couldn't because of the low price and assessment. Up-to-date communication about delivery and the trade-in. Definitely my first choice for new purchases except future equipment I want to sell,
Great place to shop for pre-owned cameras and lenses. Also you can find underwater cameras at good prices. I had great service from John, very helpful and knowledgeable staff. Cheers
Great place to get all your photography gear I'd completely forgotten about 42photo, many years ago I bought a Mamiya camera from their NYC shop. Recently I was looking for a Canon 24-70mm 2.8 USM lens for my camera and 42photo had the best price across all Amazon retailers plus a $20 introductory discount. The lens ordered from the Amazon store arrived quickly and was safely packaged. I'm very happy with my purchase and will use again when looking for a new kit)))
I popped into the 42Photo store NYC ran a Saturday morning trial of the OM system om-5 and OMD EM10 mark iv. It was enjoyable and informative with two very knowledgeable staff accompanying us outside the shop with my girlfriend as we took pictures with the cameras. Tried both models, took a lot of time and got an initial feel of the cameras. A great way to spend a few hours in New York.
As we were sightseeing in midtown New York, I saw this shop an wanted to scout for an upgrade to our aging Nikon equipment. As we were exploring, my husband saw the Canon r8. Then came the salesman to help us. His name was Richard, what a patient, friendly and knowledgeable photographer. He explained the full-frame mirrorless cameras so well that we had to buy it with external financing. We have not regretted purchasing this camera. We would recommend Richard and his team!!!
I came into the store in search for a new camera and was very successful! I was provided with very attentive and patient customer service. I finally settled on a canon r100 with 18-45mm lens, no pushy salesy language and the gentleman who served me answered every question from my amateur background. I'd 100% recommend a visit!
Mark was very helpful in getting an old (7 year old Canon 1AE to charge again, he saved me the hefty cost of buying a new camera as I love its classic vintage look! Lovely store with plentiful of great kits including binoculars...!
I recently visited 42Photo in New York and had the pleasure of being assisted by a salesman named Richard. From the moment I walked in, Richard was incredibly welcoming and hospitable-he patiently answered all my questions and explained everything clearly without overwhelming me with technical jargon. His ability to keep everything straightforward and simple while radiating deep knowledge of the astrophotography products made a huge difference.
High quality camera gear and excellent service Excellent customer service and great price. I bought a new R6 mk2 plus 24-105mm L lens, and traded an older lens. Both transactions were seamless, with up to date communication about the delivery of the camera and the trade in from 42Photo NY. Definitely my first choice for new purchases and future equipment that I want to sell.
Thank you so much for your kind words. We work hard to offer great prices and knowledgeable service, and it means a lot to know you had a smooth experience. We appreciate your support and look forward to helping you again.
42PHOTO sits at a convenient location (at least for me), I'm always happy to visit and hold the products as the salesman shares his vast knowledge. They've a good updated products selection and website. I'd recommend the photo store to anyone!!!
We’re thrilled to hear you had a positive experience with us. Our team takes pride in providing honest guidance and fast service, so your feedback truly motivates us. Thanks for choosing our store.
Excellent Aftercare Customer Support !!! I recently purchased a Nikon z8 camera plus lens and handful of items. The camera is more than everything I hoped and expected. Bought at a great price and also shed some cashback makes it a steal! The camera body is original Nikon with superlative quality!! I was very satisfied with the purchase and overall service.
Your review made our day. We’re committed to offering reliable products and expert assistance, and it’s great to know we delivered that for you. Thank you for shopping with us.
This place is exciting and lovely! Second time here and there is a sprawling inventory of all electronics! It's so fun to look around in and the staff is so passionate. Their online store is just as efficient, whether you buy online or in store, if you have any questions, they're always responded.
Two Sony cameras one lens in a recent purchase. I shopped fully online at 42Photo. The service is excellent. The prices are reasonable. Their used products come with the most granular details. The variety of cameras and accessories is impressive. It's a candy shop for photographers.
Camera & Lens I'm a beginner photographer, the camera was recommended by our college professor and I ordered it from 42Photo with a student discount!!! Its ideal for landscape, portrait and family photography, its very light for travel, I'll carry it to Italy and Ireland this Christmas holiday, I spoke with John he recommended a great lens.
We really appreciate your review. Our goal is to make every customer feel confident in their purchase, and we’re glad we could help. Thanks for trusting us with your electronics needs.
I called and the sales person that took my call during the conversation suddenly decided that he did not want to continue talking with me and transferred to recording machine.
Ordered an item from an Amazon listing. Day after Amazon said it shipped and charged my card, I was notified by Amazon about a refund for an "account adjustment", for the full amount. The item still showed as "Shipped", expected Jul 24. I called seller directly (42nd Street Photo). They told me they went to warehouse for the item, found an inventory error, and refunded my money. No apology, the item still shows as shipped, expected in the past, "probably delivered on Jul 24". All blame rests on 42nd Street Photo , they told Amazon it had shipped before they even had the item in hand, were advertising an item they didn't really have, and although they did refund the money when they found their "error", they didn't update the bad status.
Purchased a Canon EOS R7 Camera with 80-150mm lense, item number 122281, and expected to pay the listed price of $1,299. The price of $1,899 had a line drawn threw it indicating a $600 savings. The $1,299 price is for a European bare bones stripped down model with none of the touted features.The fully functional model as described is $1,899. Bait and switch. I would not buy from them again.
I ordered a Canon R3 and Canon 100-500mm lens. I got the camera and lens and then 5 months later figured I better register the camera and lens with Canon Professional Services. They said, you can't because it's gray market. When I bought the camera and lens I specifically said, I don't want any gray market cameras or lenses. Well I got gray market crap. I am going to sue these rotten losers. These guys are just criminals pretending to be a camera store! STAY AWAY FROM THIS PLACE!
Scam merchant "bait and switch". They made an error in shipping the item to my home address instead to temporary address. I called them and was told "We noticed the different address and held back on your order" I had paid max rate for expedited shipping. I was then told "You ordered the international version it only comes in Mandarin!"* So much for being international. We do have the domestic version - which costs more - $160 more including extended warranty." I told the agent I did not want extended warranty. He immediately said "There was no option to decline the warranty. I will cancel your order and give you a refund." I agreed. * I re-ordered the same camera with fictitious details. There is NOT an option for selecting international or domestic. Dishonest and untruthful company.
Like so many others, I paid to learn a very valuable lesson to stay away from 42nd street photo and CPS Warranty. I initially ordered an "international" version of the Canon R5 from 42nd Steet Photo. They called and explained the difference so I paid more for the American version. Almost immediately I started getting "Error 70" messages while shooting. I've since learned that's a common problem with the R5. I tried multiple fixes but none worked. I then tried to register the camera with Canon, only to learn that it was NOT in fact an American version but was a gray market camera and was not covered with any waranty. I called 42nd Street and they said, "Oh no, it's covered by CPS." So I get with them, register the camera and file a claim and within minutes the claim is denied because I experienced the problem within the first 30 days of ownership. So in effect, THERE IS NO WARRANTY. What a scam! Again, I paid to learn a very valuable lesson. STAY AWAY!
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