Excellent customer communication
I had an easy and amazing shipping experience with Christine J I had so many questions regarding purchasing my lens and Christine was so patient making sure I fully understood what I was buying Mata
About Abes of Maine
Data updated- Website
- www.abesofmaine.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/20)
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Is Abes of Maine legit?
Abes of Maine (www.abesofmaine.com) has a 4.5 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company and appreciate the dedication of the team. People frequently praise the staff for being extremely helpful, knowledgeable, and patient when guiding them through difficult camera and lens purchases. Customers genuinely appreciate the quick and efficient service, noting that representatives go above and beyond to ensure every single request is handled smoothly. Some reviewers were not happy with unexpected upselling attempts and finding out that certain items were actually import versions rather than standard domestic models. A few people also experienced communication challenges or unnecessary delays when trying to contact support and finalize their online orders.
Auto-generated from all reviews of this business. For reference only.What people say
Yep. It's a con.
$1700 order sitting in "new" status for five days. They keep calling and emailing to "confirm" the order, which I've since learned is part of the con. (Meanwhile, my gear from B&H and Amazon has arrived and ready to go.) Federal statute says they have 30 days to ship, so I guess we'll see. This is clearly a dishonest business. Won't be buying from them again.
Jennifer was extremely knowledgeable…
Jennifer was extremely knowledgeable and was able to expedite my gear replacement order. Will continue to order from AbesofMaine!
My recent purchase from Abe’s of Maine…
My recent purchase from Abe’s of Maine was a great experience. They were prompt and communicative so I never had a doubt about the progress of the order. My service agent, Jennifer was professional and courteous and was easy to work with. I recommend them highly and look forward to working with them again soon.
Jennifer is highly professional
Jennifer is highly professional, conveying knowlege, competence, delight and empathy.
★★★★★ Outstanding Experience with Abe's…
★★★★★ Outstanding Experience with Abe's of Maine I recently purchased the Sony FE 70–200mm F2.8 GM OSS II from Abe's of Maine, and I couldn't be more pleased with the entire experience. From the moment I placed my order, I was impressed by the professionalism and honesty of their staff. Shortly after ordering, I received a phone call, not to pressure me into buying anything, but to verify my order and explain my options. The representative was completely transparent in explaining that Abe's of Maine is not an authorized Sony dealer and clearly outlined the differences between the available packages and warranty coverage. I truly appreciated that level of honesty and openness, as well as their excellent price. What impressed me even more was that they stood behind their product by providing their own warranty coverage. It gave me confidence that customer satisfaction was important to them. The service was outstanding. My order was processed immediately, and to my surprise, the lens arrived the very next morning, Saturday. I honestly did not expect such fast shipping. After receiving the lens, I successfully registered it with Sony without any issues, making the entire purchase smooth from beginning to end. As for the lens itself, the Sony FE 70–200mm F2.8 GM OSS II has exceeded every expectation I had. The autofocus is incredibly fast and accurate, the image quality is exceptional, and the sharpness, contrast, and color rendition are simply outstanding. After many years of photography and owning numerous lenses, I can honestly say this is the finest lens I have ever owned. My experience with Abe's of Maine was first-class from start to finish. Their honesty, excellent communication, prompt service, and unbelievably fast delivery earned my trust. I would not hesitate to purchase from them again and highly recommend them to anyone looking for quality camera equipment. Thank you, Abe's of Maine, for making this one of the best online purchasing experiences I've ever had.
Pleasure speaking with her
Jennifer did a great job helping me…
Jennifer did a great job helping me resolve a shipping issue. Great service!
Excellent service helping me buy a hard…
Excellent service helping me buy a hard to find camera. Thank you
Michael at Abes of Maine
I called Abes of Maine to try and get a camera rushed to Houston in one day for my daughter's European trip. Michael was so helpful, knowledgeable and kind. He helped me figure out what I needed and how to get it to me by the next day. I really appreciated his quick and thorough help and would highly recommend Abes of Maine, especially Michael to anyone!
Great customer service
Great customer service. They followed-up via phone because an item was backordered, and helped me find a good alternative.
Jennifer Smith provided excellent Service
Jennifer Smith provided excellent customer service throughout my purchase. There was an issue with my order, but she responded quickly, kept me informed, and made sure the situation was resolved to my satisfaction. I appreciated her professionalism, responsiveness, and willingness to take ownership of the problem. It's refreshing to work with someone who genuinely cares about the customer experience. Thank you, Jennifer, for your outstanding support. I would be happy to do business with Abe's of Maine again.
Helpful and thorough
Jennifer was very prompt and helpful in helping me resolve an issue. She was understanding, resolved the issue quickly, and very professional.
Excellent Customer Service
Called customer service today. I was fortunate enough to speak to Jennifer. Her responsiveness and ability to satisfy my concerns was greatly appreciated and a terrific surprise.
Called regarding the cannon G7X markiii…
Called regarding the cannon G7X markiii Michael was nothing but accommodating and helpful being that it was short notice before a vacation he was able to get everything processed for me so I would have my camera in time for vacation I could not recommend calling Michael enough for you next camera need!!
Responsive Customer Service
I had concerns after receiving my Sony A6700. The packaging raised some questions. After contacting customer service, they listened to my concerns, explained their position, and ultimately worked with me to reach a fair resolution. The camera appears to be in excellent condition and I appreciated their willingness to address the issue professionally.
Jennifer Smith Rocks
Jennifer had great product knowledge and guided me like a true professional. Superstar
Great price !
Great price !! Jennifer was awesome and worked with me on all my needs ! Great customer service!!
nice store i recommend it :)
nice store i recommend it :) i love the way that i was take in charge in my problems love
Thank you, Michael
Michael was extremely helpful and knowledgeable in my purchase experience. He was patient and informative with me during the process.. I would recommend Abe’s of Maine and specifically Michael in the future. I am very pleased with the purchase I made and will definitely do business with you in the future!
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