Horrible company and horribly employees
For the price it’s not worth that hassle and the ignorant communication and lies. Be very wary buying from them
Wellbots (www.wellbots.com) has a 4.6 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.
For the price it’s not worth that hassle and the ignorant communication and lies. Be very wary buying from them
Great experience. It was easy to order and product came quickly. When I had a questions, Matt was very quick to answer and reassured me of the delivery details.
★★★★★ I had an excellent experience with Wellbots when purchasing my EcoFlow product. The ordering process was smooth, the pricing was competitive, and the product arrived exactly as expected. Everything was well packaged, and the EcoFlow unit was easy to set up and works great. Customer service was helpful and responsive throughout the process, making the overall experience stress-free. I’m very satisfied with my purchase and would definitely recommend Wellbots to anyone looking for EcoFlow products and other quality smart-home or energy solutions!
Their product arrived damaged. I sent the product back, it had been 2 moths and still no refund or replacement.
I got a great price on some Bluetti extension batteries. Unfortunately the warehouse sent me a set with the wrong cables. Tom was able to locate the correct cables and get them sent to me before a trip I have planned so that I can use the system in my van. He also sent a return shipping lable for the wrong ones. I just had to provide packaging material and drop off at FedEx. It would have been great if I had gotten the right stuff the first time but Tom got it fixed after some trouble shooting. Overall satisfied because the price was well below Bluetti's website and I couldn't find what I need for a retired Powerstation model anywhere else.
The Ecoflow delta ultra pro is an amazing product. The Wellbots Staff are so nice and so helpful.
i experienced an inverter problem on an Eco-flow system. Since I couldn't correct the problem myself, sent e-mail requesting assistance. the next day, Matt emailed several approaches to fix the problem. The first suggestion corrected the problem, and I was able to successfully activate the system.
Excellent shopping experience with Wellbots. The ordering process was smooth, shipping was fast, and my product arrived in perfect condition. Customer support was responsive and helpful throughout. I would definitely buy from them again.
Great response time with communication & explanations of possible concerns. Would highly recommend working with this company to any new customers or present customers.
Had a great experience with Wellbots, thank you :)
I ordered a Health tracker band a week ago and it doesn't say when it arrives just that it's on it's way. Not great. I also started getting Fake Wellbots e-mail with invoice attachments that are scams? I never got those before I joined Wellbots. I don't think at this point I am a fan. Update. I contacted them and it was wellbot e-mailing me. I could not find online that this was an official e-mail but apparently it was.
Dear Shaun Smith, Thank you for your feedback. According to our records, you placed your order on June 24. We sent the tracking information by email on June 29, allowing you to follow your shipment, and the package was successfully delivered on July 2. Regarding the email you mentioned, it was not spam. It was the invoice we automatically send after an order has been delivered, in case our customers need it for their records. If you have any further questions or need any assistance, please don't hesitate to contact us. We are always happy to help. Best regards, Julien
I needed a product delivered by certain date and Wellbots went above and beyond to expedite the shipping and was very responsive to my request. I will buy from them in the future
Horrible experience. They will run your card, deny the product. While your money is being processed (supposedly) back to you in 5 days, they send you an invoice to pay it again. Customer service is very rude. Pay the extra and go B&H or other more reputable company. Save yourself the headache.
Dear Antony Perez, Your payment has been flagged by our fraud detection system as potentially fraudulent. Therefore, our system did not capture the funds. Please call your bank and ask them to cancel the authorization. We will not capture the payment and will not fulfill this order. Thanks and best, The Wellbots Team
Excellent, thank you for the service
After my 20 year old 1080P Epson Home Theatre projector started saying, "My time is near, my friend..." I started looking for a replacement that wouldn't break the bank, but had some great features. I settled on an older Xigimi model that Wellbots had on sale for just a head of 1k. I was a bit worried when I saw where Wellbots was located as I have had problems ordering items from companies based in their area. I was worried about availability, time to ship, condition of the item (Was it really new?), return policies, etc.. I am happy to report that after pulling the trigger on late Saturday night, my projector showed up four days later on a Wednesday afternoon. The package was carefully packed and when I opened it, I was treated to a brand new unit. There was no evidence of the item being opened, refurbished, etc. Just a brand new projector, that might I say, is a huge upgrade from what I have (At this point anything is). I know its only 1K but I am in the education business and the last I checked we don't bank bucks, we just bank people. So having something nice, at a great price and from a reputable company is great. If you are on the fence about buying from Wellbots, don't be. They did a super job getting me my projector. Thanks Wellbots!
Thank you for your kind words. They mean so much to us. Best regards, The Wellbots Team
Very helpful and responsive. Equipment arrived in good shape. Elias was especially helpful.
Thank you for your kind words. They mean so much to us. Best regards, Elias The Wellbots Team
Excellent, thank you !
Thank you for your kind words. They mean so much to us. Best regards, The Wellbots Team
Excellent customer service. I will be a returning customer.
Thank you for your kind words. They mean so much to us. Best regards, Julien The Wellbots Team
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