The room was nice overall but
The room was nice. The bathroom flooded during the showers. Breakfast was at 7:00 was out of protein by 7:30. Couldn't auto connect to the internet without calling a 1-800 number.
About Adorama
Data updated- Website
- www.adorama.com
- Category
- Electronics & Technology
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 100% (3/3)
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Is Adorama legit?
Adorama (www.adorama.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Excellent Delivery
Delivery was speedy and ahead of time, products are great. Only criticism is the packaging: I ordered two small items (battery and EF to EOS R mount adapter) together at the same time, but they shipped in separate, large packages. I'm eco-friendly-minded, so this hurt a little. Would be great to see less packaging used on orders like these! Otherwise, everything is spectacular.
My Go To Camera Store
Wide selection, reasonable prices and great customer service.
good service.
The base is not quite perpendicular to…
The base is not quite perpendicular to the post. Meaning, when the set-up sits on the floor, the post is tilted slightly. The adjusting spikes are difficult to use; when I turn the lock ring, the spike turns with it. Delivery was a bit slow.
Everything went well with the order
Everything went well with the order. I was able locate what I was looking for on their website. Placing the order was easy and quick, then I received it in excellent condition. No issues.
Always good with Adorama
Always good with Adorama. Fast delivery, uncomplicated return system, technical help.
Easy ordering
Easy ordering, arrived quickly.
Quick delivery
Good selection and quick order fulfillment
The only reason I didn't give 5 stars…
The only reason I didn't give 5 stars was the fact I received a defective product. I reach out to customer service and have requested a replacement. This will most likely result in my not having the equipment I need for at least 10 days or more. I will reserve the right to rate 5 stars once I receive the replacement equipment which I trust will not be defective.
Reply from Adorama2026-08-04
We're very sorry to hear that you received a defective product. Please accept our sincere apologies for the inconvenience. To help ensure this doesn't happen again, your replacement item will be inspected before it ships. Once your return is received at our warehouse, it will be processed, and the replacement will be sent out as quickly as possible. We appreciate your patience and the opportunity to make this right. Please feel free to contact us at [email protected] with your order information so we can check on the status of your replacement and provide any updates. We look forward to earning that 5th star!
prompt delivery
prompt delivery, happy with the product, no hassles.
They really deliver every time and…
They really deliver every time and they're always there help you out
The website was easy to navigate and…
The website was easy to navigate and you offered PayPay as a payment option. The items were well packed so nothing was damaged in shipping.
Consistently Great
I've been an Adorama customer for decades, purchasing cameras, lenses, associated equipment for photography. I like their extensive inventory, honest pricing and great customer service when needed. This is an "old school" retailer that delivers quality and value every time.
Always the best
Great service! Fast Shipping, and great packaging = A super shopping experience!
Adorama refused to reimburse me for…
Adorama refused to reimburse me for shipping costs after dealing numerous times with their customer service. I purchased an item on Ebay from Adorama. I shipped it back to Adorama after attempting 15 phone calls in total TO EACH COMPANY. After giving up I simply shipped it back in the original box. Ebay refunded me purchase price. Adorama was too cheap and would not refund the shipping.
Reply from Adorama2026-08-04
We're sorry to hear about your experience and sincerely apologize for the inconvenience this caused. We understand how disappointing it can be when a return process is difficult. We would appreciate the opportunity to review the details of your order and better understand what occurred. Please contact us at [email protected] with your order information. We'd like to research the communication, review the circumstances surrounding the return shipping costs, and see where we could have improved your experience. Your feedback is valuable and helps us identify opportunities to do better.
Good product and price.
Highly Recommended
I ordered from Adorama for the first time. The sale prices are great, and they are authorized dealers for the items I purchased. Will definitely buy from again
Great Adorama Customer Service
I judge a retailer not so much by how smoothly things go, but by how the retailer reacts when things do not go smoothly. I ordered two (2) BLN-1 batteries for my Oly OM-D E-M1 camera. I received two batteries in the manufacturer's product packaging labeled BLN-1. However, the manufacturer had packaged a Sony BX1 battery in a box marked BLN-1. After contacting Adorama representatives, they kept me informed at every step while they looked into the matter. They asked me to provide photos of the mislabeled item, original packaging, etc. to help quickly resolve the issue. They made a quick determination and advised that they would ship out a replacement battery that very day. The new battery arrived 3 days later. Great customer service. Very fair pricing. Happy customer.
Great company no problems
Great company no problems. I have ordered both new & used product.