Customer service itself was great , Hector was really helpful and another lady I think her name is Alyssa they were both really patient with all the questions I had. The problem started when my boss and I wrote the restaurants number in my employment letter for verification. When I realized it I called back to let them know the situation. Two representatives told me I could just print out the paper and scratch out the number and add update my employers personal number but it had to be in blue or black pen which I did. I called back and told the representatives I had resubmitted the paper with the correct information. Moments later I received a call from another representative stating that was not allowed and needed to retype everything with correct information which is fine but that should have been said in the first place! The second issue was when they told me the loan amount I was qualified for and told me to wait for a final call to finish everything then 10-15 later they called stating they had “great”news that my loan amount was different upon review. Since they mentioned the word great. I thought I was going to get a greater amount, but it was the total opposite. They reduced my loan amount which is fine if I’m not qualified for it, but that was really stressful and sad to hear. It wasn’t much of a difference. Just $100 reduction. Being that I needed the money for medical emergencies I was very happy with the first amount I was told I was going to receive. So when they told me it was reduced there was nothing great about that, but overall like I mentioned before the representatives were very nice and very attentive. More than anything patient. My recommendation is maybe better training because I know that when my payments are due, I’m not allowed to make “mistakes” like the ones the company employees made.
我儿子早产了两个月，我现在来回奔波于医院，因为我儿子才4天大，因为早产全靠各种机器维持生命，在NICU里。我对整个孕期遭遇的冷漠感到沮丧、受够了、累透了，压力大到儿子提前出生。今天我在探望宝宝的时候接到一个电话，我刚从医院床上付了部分款项——那是我仅有的钱。我对 Loan Mart 非常反感，祈祷你们中没有人经历过早产，更没有人威胁要拿走我唯一能去医院看孩子的交通工具。
ChoiceCash
Yendo
Advance America
Fast Fund Lending
Together Loans
My Symple Loan
LevelUp Funding
Symple Lending