Thank you for your kind words and for continuing to choose us for your Kenya safari holidays. We’re delighted to hear that our team has consistently delivered tailor-made packages with speed and efficiency, and that Chris and Fiona have provided such exceptional support over the years.
Your loyalty and trust mean so much to us, and we look forward to planning many more unforgettable adventures for you in the future!
Best regards,
Guest Relations Team
Thank you for sharing such a detailed and thoughtful review of your Ultimate Egypt Tour. We’re delighted to hear that you felt safe and well cared for throughout the journey and that the itinerary, accommodations, and exceptional service exceeded your expectations.
It’s wonderful to know that our guides and team provided insightful experiences and seamless planning, making your trip both enjoyable and memorable.
Your recommendation means so much to us, and we look forward to welcoming you on another extraordinary adventure soon!
Best regards,
Guest Relations Team
这次旅行简直就是——太棒了！它的策划非常完美，但如果情况需要快速改变，仍然给导游/导游留有回旋的余地。从旅行的第一天开始，为期十天的旅行，旅游总监伊纳斯·哈桑（Inas Hassan）对埃及的一切知识都拥有百科全书般的知识。即使不属于专业领域——古埃及，也没有什么问题没有得到解答。伊纳斯是知识的源泉，很少（如果有的话）无法给我们答案。无论是现代还是古代。 她是一位令人愉快的女人，拥有一种罕见的能力，能够洞察任何旅行者的特质，简而言之，她对所有人一视同仁。旅游协调员艾哈迈德·埃尔·侯赛尼 (Ahmed El Housseiny) 是管理方面的典范。从他接我们，从我们从澳大利亚出发的长途航班开始，他就是一位模范组织者。我们从来没有拿起一个包，举起一个包，买了一些我们不知道“如何正确做”之外的东西，当我们需要一个新的手提箱（把我们所有的埃及好东西带回家）时，他安排了购买并亲自将其送到我们的房间。服务拟人化。他风度翩翩、迷人，为国家赢得了荣誉。伊纳斯在她的角色的各个方面都与他平等，她在旅行的每个阶段都担心/担心我们的福祉。伊纳斯有两句话——“倾听你的身体”（指不要过度做身体不希望你做的事情）和“注意你的脚（原文如此）要去哪里”——始终关注她的旅行团及其安全。
Abercrombie & Kent 回复2025-12-08
Thank you for sharing such an exceptional and detailed review of your recent tour. We’re thrilled to hear that the experience was curated to perfection and that Inas and Ahmed provided such outstanding knowledge, care, and support throughout your journey.
It’s wonderful to know that every aspect, from the insightful guidance on Egyptian history to the thoughtful attention to your well-being made your trip truly memorable.
Your kind words mean a great deal to us, and we look forward to welcoming you on another extraordinary adventure soon!
Best regards,
Guest Relations Team
Thank you very much for sharing your feedback on your recent trip to India.
We’re pleased to hear that you enjoyed the incredible sights such as the Taj Mahal, the amazing hotels, and the excellent service from our tour guides.
We appreciate your honest comments regarding the challenges you encountered and are glad that the highlights of the journey made it a memorable experience overall.
Your insights are valuable to us, and we hope to welcome you on another tour soon!
Best regards,
Guest Relations Team
Thank you for your wonderful feedback on the Peru and Machu Picchu tour. We’re delighted to hear that the service and attention exceeded your expectations and that the itinerary, accommodations, and the support from Franklin, Jose, and Jimal made your experience truly exceptional.
Your recommendation means so much to us, and we look forward to welcoming you on another unforgettable journey soon!
Best regards,
Guest Relations Team
We're happy to hear that the team was helpful and efficient. We appreciate your recommendation and are glad that the team went above and beyond to assist you. Thank you for your positive feedback.
Guest Relations Team
自始至终优质的服务
Ben 是一位专家，根据我们的喜好提供了最好的建议和行程。
乡村团队全程陪伴我们，让我们的旅行成为一生的回忆
Abercrombie & Kent 回复2025-11-24
We're happy to hear that you had such a positive experience! It's wonderful that the recommendations and itinerary were perfect for your preferences, and that our team made your trip memorable. Thank you for your feedback.
Best,
Guest Relations Team
We're happy to hear that our efficiency and attention to detail made your holiday unforgettable. Thank you for your recommendation!
Best,
Guest Relations Team
We're happy to hear that your honeymoon was fantastic! We're so glad we could provide a seamless experience. We look forward to hosting you in the future.
Best,
Guest Relations Team
Dear Dr Miya,
Thank you for your review. We're so happy to hear that your experiences with us have consistently exceeded your expectations. It's also wonderful to know that you feel well supported by our teams at home and whilst travelling - the A&K difference!
We very much look forward to continuing to support you with any future travels.
Abercrombie & Kent Guest Experience Team
Dear Ms Madill,
We're so pleased to hear that your first trip to Africa exceeded your expectations. It's wonderful that you found the guides knowledgeable and engaging, and that you enjoyed the range of accommodations. We appreciate your positive feedback regarding the Sanctuary Camps and very much look forward to assisting with your next trip!
Abercrombie & Kent Guest Experience Team
We’re delighted to hear you had such a great experience! Your feedback has been shared with our team. Thank you for traveling with us.!
Warm regards,
Guest Relations Team
Thank you for your kind words. We’re thrilled you enjoyed your journey and the seamless experience we aim to provide. We look forward to helping plan your next adventure.
Best,
Guest Relations Team
我们需要向 A&K Downers Grove 办公室的 Maria Meyer 表示感谢。 由于这次旅行（Magna Carta Tour）确实是我们第一次使用 A&K 这样的独家旅游公司进行此类旅行，因此我们非常高兴地说，我们的旅行超出了我们的所有预期。 玛丽亚的指导（以及她不在办公室时提供帮助的同事）以及对我们所有愚蠢问题的周到、耐心的回答只会证实我们已经与真正一流的服装挂钩。 我们没有对任何事情感到失望，包括那些可能令人烦恼的小细节。 我们一定会在“我们的时间用完”之前回来！
Abercrombie & Kent 回复2025-11-17
We're happy to hear that your first journey with us exceeded your expectations. We appreciate your kind words and look forward to assisting you with future travel plans.
Best,
Guest Relations Team
We're happy to hear that you had such a fantastic experience! It's wonderful to know that you appreciated the tour guides, accommodations, and transportation. Thank you for your positive feedback. We truly appreciate it and look forward to hosting you again.
Best,
Guest Relations Team
Thank you for sharing your recent experience with us and for rating it 5/5!
We’re thrilled to hear that your tour leaders were attentive and knowledgeable, and that the itinerary met your expectations - even with the challenges in Tanzania. It’s wonderful to know that our team’s flexibility helped keep your holiday on track.
We appreciate your comments on the accommodations and your insights about travel in Kenya and Tanzania. Your feedback will be shared with our teams in both the US and Africa to help us continue delivering exceptional journeys.
We hope to welcome you on another unforgettable adventure soon and thank you again for your thoughtful review.
Abercrombie & Kent Guest Experience Team
Dear Ms Wilson,
Many thanks for your review.
We're so pleased you enjoyed your trip to Morocco with us and very much look forward to helping arrange your next trip in the future!
Abercrombie & Kent Guest Experience Team
Dear Mr Severson,
Many thanks for your review.
It truly is a magnificent way to travel and we're so pleased you enjoyed the experience and felt it was worth the investment. We appreciate your feedback and look forward to welcoming you back for your next adventure!
Abercrombie & Kent Guest Experience Team
我参加的是小团体旅行，出发前在香港停留，然后乘坐长江游轮穿越中国。南希是一位真正的导游瑰宝。她确保我们度过了一段美好的时光，一路上沉浸在艺术、文化、美食、历史和有趣的游览中，感觉就像在梦中一样。我简直不敢相信我们有如此荣幸能够参与如此非凡的体验。酒店和住宿都是高端而可爱的。这个团体从一开始就非常适合，如果我尝试的话，我无法想象能成为更好的旅行的一部分。每一天都是一次冒险，沉浸其中真是太棒了。我很高兴将来能成为另一个团队的一员。太棒了。谢谢 Nancy 和 A & K，让我们经历了一次一生一次的冒险。
Abercrombie & Kent 回复2025-11-14
Dear Ms Owens,
Thank you so much for taking the time to share your review.
We’re delighted to hear that you had such an exceptional experience on your trip. Your kind words mean a lot to us, and we’ll be sure to pass your feedback along to your guide, Nancy, and your Travel Consultant, Nicole.
We look forward to welcoming you on another adventure soon.
Abercrombie & Kent Guest Experience Team
Dear Ms Khazzam,
Many thanks for your review.
We're so pleased you enjoyed your first experience in India with us - it truly is an amazing destination! It's great to know that you felt the tour was well-organized and that our local guides took good care of the group. Thank you also for sharing your feedback regarding our single supplement pricing. We appreciate your input and will take it into consideration.
Abercrombie & Kent Guest Experience Team
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