AirAdvisor

Dear Valerio Cicchi, Thank you so much for your wonderful feedback! 😊 We're delighted to hear that everything went smoothly and that you were happy with our service. Providing a simple, efficient, and hassle-free experience is exactly what we strive for. Thank you for choosing AirAdvisor and for placing your trust in us. We truly appreciate your support and wish you many safe, smooth, and enjoyable journeys in the future! ✈️💙 Warm regards, The AirAdvisor Team

Dear Gints Gruzis, Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you found our service fast and the application process easy to complete. It's especially great to know that you received your compensation even faster than you expected! Providing a smooth and efficient experience for our clients is always our goal. Thank you for choosing AirAdvisor and for trusting us with your claim. We wish you many safe, pleasant, and disruption-free journeys in the future! ✈️💙 Warm regards, The AirAdvisor Team

Dear KHAN, Thank you for your feedback! 😊 We appreciate your patience while your lost luggage claim is being processed. Our team is working on your case, and we will continue to keep you informed of any updates as soon as we receive them. We understand how important this matter is and will do our best to help you achieve a positive outcome. Thank you for placing your trust in AirAdvisor—we're here to support you every step of the way! ✈️💙 Warm regards, The AirAdvisor Team

Dear Rafael Rodrigues, Thank you so much for your wonderful review! 😊 We're delighted that your friend recommended AirAdvisor and that we could help you obtain your refund after your experience with the airline. It's great to hear that your case was resolved in a timely manner and that we were able to make the process easier for you. Thank you for placing your trust in us. We truly appreciate your support and wish you many smooth and enjoyable journeys in the future! ✈️💙 Warm regards, The AirAdvisor Team

Dear Gemma Sykes, Thank you for your wonderful feedback! 😊 We're delighted to hear that you found our claims process simple and straightforward. Our goal is to make claiming compensation as easy as possible by collecting all the necessary information upfront, so you don't have to spend time dealing with the airline yourself. It's great to know that our approach saved you time and made the experience hassle-free. Thank you for choosing AirAdvisor and for sharing your experience. We truly appreciate your support and wish you many smooth and enjoyable travels in the future! ✈️💙 Warm regards, The AirAdvisor Team

Dear Nicole Gavrijaseva, Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience. However, we would like to clarify the information regarding your claim. Our records show that **you signed the Power of Attorney (POA)** authorizing AirAdvisor to act on your behalf in relation to the claim. The claim was therefore formally submitted and processed as an active case, rather than remaining an unfinished application. We can also confirm that **the compensation was paid on 21 July 2026**. The amount retained from the compensation corresponds to the agreed service fee applicable to the successful recovery of your claim. We provide our services under a **No-Win-No-Fee** model, meaning that no upfront payment is required. Our fee applies when we successfully recover compensation from the airline on the customer's behalf. We understand that you may have initially expected to deal directly with the airline, and we regret any confusion regarding AirAdvisor's role as an independent claims service. However, the claim was authorized by you and compensation was successfully recovered. We appreciate your feedback and remain committed to being transparent about our services, authorization process, and fees. Warm regards, The AirAdvisor Team

Dear Djibril Diaw, Thank you so much for your thoughtful feedback! 😊 We're delighted to hear that you found the AirAdvisor platform intuitive and easy to use. It's also wonderful to know that you've had a positive experience with our team and appreciate our professional approach. We'll do our very best to pursue your claim with Iberia and keep you informed every step of the way. Thank you for placing your trust in AirAdvisor—we truly appreciate your support and wish you many smooth and enjoyable journeys ahead! ✈️💙 Warm regards, The AirAdvisor Team

Dear Adetoro Suleman, Thank you for your wonderful feedback! 😊 We're delighted to hear that you found AirAdvisor reliable, trustworthy, and fast. Providing a smooth and dependable experience for our clients is always our top priority. We truly appreciate your trust in our service and your kind recommendation. Thank you for choosing AirAdvisor, and we wish you many safe, pleasant, and hassle-free travels in the future! ✈️💙 Warm regards, The AirAdvisor Team

Dear CHRISTINE KLADI, Thank you so much for your wonderful review! 😊 We're delighted to hear that we were able to help you obtain compensation after your flight delay and missed connection. Our goal is to make the claims process as easy, professional, and stress-free as possible, so it's great to know that this was your experience. Thank you for trusting AirAdvisor with your claim and for recommending our service to others. We truly appreciate your support and wish you many smooth and enjoyable journeys in the future! ✈️💙 Warm regards, The AirAdvisor Team

Dear Valued Client, We are sorry to hear that you feel this way about your experience. We would like to clarify that **all relevant information regarding your request was provided to you via email**. Our team carefully reviewed your inquiries and responded in accordance with the applicable legal requirements and our internal data protection procedures. AirAdvisor takes the protection of personal data very seriously. We process, store, and delete personal information in compliance with the applicable data protection legislation. Every request concerning personal data is reviewed individually and handled in accordance with the law. We respectfully disagree with the statement that your request was ignored or that we refused to comply with your data rights. Throughout our communication, we provided explanations regarding the status of your case and the information available to us. Our responses were based on the legal obligations that apply to your request. We understand that the outcome may not have met your expectations, and we regret any frustration this has caused. However, we remain confident that your request was handled appropriately and in compliance with the relevant legal framework. We value transparency and remain committed to protecting the privacy and personal data of all our clients. Warm regards, The AirAdvisor Team

Dear Carol Thomas, Thank you so much for your kind words! 😊 We're delighted to hear that you found our service easy, fast, and efficient. Providing a smooth and hassle-free experience is exactly what we strive for. Thank you for choosing AirAdvisor and for taking the time to share your feedback. We truly appreciate your support and wish you many safe and pleasant journeys! ✈️💙 Warm regards, The AirAdvisor Team

Dear Sylvia Veronica Malmgren,   We regret to hear about your concerns and want to address the issues you've raised.   Firstly, when clients initiate the claim process on our website, they grant us the authority to act on their behalf. This allows us to represent the client in negotiations with the airline, helping them secure compensation for flight-related inconveniences.   Regarding your concerns about not verifying some documents, these steps are not required when initiating the claim process on our platform. Our claim process is designed to be straightforward and user-friendly, allowing passengers to quickly assess their eligibility for compensation and receive result - payment.   We understand there may have been a misunderstanding, and we apologise for any confusion. Our team is here to assist passengers in obtaining the compensation they rightfully deserve.   We provide full transparency. We make our terms of work, and price list readily available on our website at https://airadvisor.com/en/pricelist and https://airadvisor.com/en/terms. The client can find more information also here https://airadvisor.com/en/about-us which is freely accessible. If you have any further questions or need additional information, please don't hesitate to reach out to our customer support team - [email protected]. We're committed to providing a transparent and efficient service to all our clients.   Your feedback is invaluable as it helps us continually improve our services.   Kind regards, AirAdvisor Team

Dear Anne Butler, Thank you for your feedback! 😊 We're happy to hear that you were pleased with our quick response. Providing fast and efficient support is one of our top priorities, and it's great to know we met your expectations. Thank you for choosing AirAdvisor, and we wish you safe and pleasant travels! ✈️💙 Warm regards, The AirAdvisor Team

Dear Tanja, Thank you so much for your wonderful feedback! We're delighted to hear that you found our website easy to navigate and our instructions clear and straightforward. 😊 We work hard to make the claims process as simple as possible by asking only for the information that is truly necessary, so it's great to know you found it quick and convenient. Thank you for choosing AirAdvisor and for taking the time to share your experience. We truly appreciate your trust and wish you safe and pleasant travels! ✈️💙 Warm regards, The AirAdvisor Team

Dear De, Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our service. 😊 Our goal is to make the claims process as simple and stress-free as possible, so we're glad that all you had to do was provide the necessary information while we took care of the rest. It's also great to know that our updates kept you informed throughout the process. Thank you for choosing AirAdvisor and for trusting us with your claim. We truly appreciate your support and wish you many smooth and enjoyable travels ahead! ✈️ Warm regards, The AirAdvisor Team

Thank you so much for sharing your experience, Conny! We're delighted to hear that you found our service fast, clear, and easy to use during such a stressful situation. We're sorry to hear about your delayed flight and the inconvenience caused by receiving your luggage two days later, but we're glad we could assist you with your claim. Your kind words about our website and quick responses mean a lot to our team. Thank you for trusting AirAdvisor, and we wish you many smooth and hassle-free journeys in the future! ✈️😊 Warm regards, The AirAdvisor Team

Dear Enrica Ginestra, Thank you so much for your kind words! We're delighted to hear that you found our team helpful and professional. 😊 Providing reliable support and making the claims process as smooth as possible is what we strive for every day. We truly appreciate your trust in AirAdvisor and your wonderful feedback. Wishing you safe and pleasant travels ahead! ✈️💙 Warm regards, The AirAdvisor Team

Dear John Balfour, Thank you very much for taking the time to share your experience, Mr. John Balfour. We truly appreciate your kind words and are delighted that we could help you after your flight delay. We understand how frustrating it can be when you're redirected between different companies without receiving the support you need, especially when you're looking forward to your holiday. Our goal is to make the compensation process as simple and stress-free as possible, and we're glad we were able to assist you. Thank you for your trust and recommendation. We wish you many smoother and more enjoyable trips in the future! ✈️😊 Warm regards, The AirAdvisor Team

Dear Elizabeth Anderson, Thank you for your kind feedback! We're so glad to hear that you found our service thorough and straightforward. 😊 Providing clear guidance and making the claims process as simple as possible is always our goal. Thank you for choosing AirAdvisor and for taking the time to share your experience. We truly appreciate your support and wish you smooth, stress-free travels ahead! ✈️💙 Warm regards, The AirAdvisor Team

Dear Bikeguy Idaho, Thank you so much for your wonderful feedback! We're delighted to hear that you found our service easy to use and our instructions clear. Providing a simple and hassle-free experience is exactly what we strive for. We truly appreciate your support and trust in AirAdvisor. If you ever need our assistance again, we'll be happy to help. Wishing you many smooth and enjoyable journeys ahead! ✈️😊 Warm regards, The AirAdvisor Team