Excellent and timely service
Excellent and timely service. Saved me from frustration. Great company and customer service.
AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.
以上内容由商家自行提供,未经平台核实。AOMEI Technology(www.aomeitech.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 281 条用户评价,属于电子与科技分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 58% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team, noting that staff members resolve issues promptly and handle requests with great professionalism. People deeply appreciate the reliable software products and the exceptionally quick response times when seeking assistance for technical challenges. Some reviewers were not happy with the technical support, mentioning that communication stalled and repetitive troubleshooting steps were requested without success. A few consumers also experienced frustrating delays, unresolved issues regarding license reinstatements, and difficulties getting timely responses from the team. Others noted that certain product features did not perform as advertised, leaving them disappointed with their overall purchase.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Excellent and timely service. Saved me from frustration. Great company and customer service.
Megan Z was able to provide a quick & positive response to my inquiry.
I asked a request of AOMEI. Lanry Lucky responded the same day with a response that resolved my issue. I could not be more appreciative. Thank you, Lanry.
I was worried that I would have to pay again for your product since I had to reinstall Windows 11 on my PC. Your people understood the situation and solved my problem quickly.
Quite efficient. Support was quick and positive.
I'm using the AOMEI Backupper over several years for my desktop computers daily backups. When I have a technical difficulty, I ask the company by an email for their help and they always promptly response my request in less than 24 hours and always have a solution to my problems. I definitely recommend this company for anyone who wants to back up their systems safely and reliably.
I have to give five stars to the sales and tech department for getting me out of a sticky situation with data I needed to move from a failed clone effort to a new drive. Moving the subscription from Partition Assistant to BackUpper helped tremendously.
I downloaded the program specifically to clone my OS to a new drive. the free option doesn't allow this, so what's the point?
We apologize for the inconvenience. Our program includes Free and PRO versions. Most features are free, with only some advanced features requiring payment. We apologize again for the inconvenience.
Good, good, good
Very fast and efficient processing of my requête although it was a week-end and in a perfect french.
extremely prompt assistance. Highly professional. Top level.
Very fast and customer-oriented solution to my small problem. Thank you
With AOMEI Backup, I purchased a program that makes me truly happy. It has excellent features and a well-structured design. And it also works perfectly in my native language, German. There was a discrepancy during the purchase that needed to be resolved. The support team was easy to reach. I received quick and straightforward assistance. Thanks, Megan Z.!
I had a problem registering. Promp reply. Problem was router. New one registering sorted. Great and easy program that does job.
Thumbs up! Very effective, with a good number of options for newbies like my self and time saving. Productivity is significantly enhanced. Great products!
Perhaps AOMEI is the only data and disk back up software which I can really trust as I did use it and it never let me down. I do like the simplicity of use , design and most important the reliability of restoring whole of a disk partitions without facing nasty issue after that. Thanks Aomei for offering such an usable backup and restore app. God bless
I had direct inquiry regarding installation and registration key and Owen Tan tech was more than helpful in helping to resolve my issues. Yes I did have to resort to reinstall from scratch from Microsoft ISO files because my OS was corrupted and there wasn't any good reason to make a backup until I have a good OS to save and protect. With AOMEI backup program and partitions assistant are now the cornerstone of my new tranquility and peace of mind. It is people like Owen Tan that make a company shine.
共 281 条符合条件的评价