AOMEI Technology

Answered everything i needed

Software ReInstall

When I needed to reinstall my AOMEI software on another machine due to hardware failure I reached out to them and Lanry Lucky at AOMEI sent me a link to do the reinstall and cleared my License Key so I could use it on the reinstalled software. All this happened within 24 hours which as very helpful.

All my concerns were addressed fast and…

All my concerns were addressed fast and clear.

Ann Y新加坡 · 写过 2 条评价 · 体验于 2025-12-31 · 发表于 2025-12-31

Technician version upgrade to plus free!

Made a purchase to technician version a month ago. Recently, saw a promo for technician plus. Requested and upgraded free. Very please with the software and customer service. Will continue to support! Thank you!

Great service …

I sent an email to request resetting one license from my retired pc. I sent on Sunday. Joel responded early Monday morning with message that license was reset. I was really surprised how quickly my request was processed. Thank so much Joel.

Moving my software license to a new computer

I needed to move my software license to a new computer so I contacted AOMEI customer support. Within hours I received an email from Lanry Lucky, AOMEI’s Customer Support Team informing me that my license was released from my previous computer and I could use my license key to install my software on a new pc. Communication was quick and resolved my need to move to a new hardware platform. Thank you AOMEI…

Happy customer

Requested a refund, which was quickly, graciously, and competently handled. This could have been a refusal. Many thanks to Joey A. for the accomodation/

Very quick and effective response

I sent an email to support. Within hours they fixed my issue. I can't ask for more from support. Good job!

Gary Summerbell加拿大 · 写过 2 条评价 · 体验于 2025-12-01 · 发表于 2025-12-10

License tracking is manual

I asked for a license reinstatement as it was no longer in use. The deed was done in less than 25 hours - although it took more than a week to prove it because Aomei had no automatic record of software not being installed on one of our computers.

Superior Products, Impeccable Service by rep. Megan Z.

This is one of the very few software companies whose unequalled products, customer-oriented service, and high professional and ethical standards continue to make me want to revisit their website, looking for computer programs I need. Recently, as I was preparing to write a review about the “AOMEI Backupper Professional” and the “AOMEI Partition Assistant”, representative Megan Z. again did something to impress me. Nevertheless, I wish to go on record as saying how pleased I am with this company's first-rate products and repeated confidence inspiring service. I would recommend it highly.

Great programs and perfect service

I have both AOMEI Backupper and AOMEI Partition Assistant lifetime licenses for several years now. Both programs work perfectly. And their service is also excellent. I recently bought a new laptop and wanted to re-register these programs, but ran into the registration limit. An email to the service desk to adjust this was processed by them (Lanry Lucky) within 24 hours. So lifetime really means lifetime here!

Patrick Cray英国 · 写过 3 条评价 · 体验于 2025-12-01 · 发表于 2025-12-02

Product Licence Code Reset

Lanry Lucky, actioned my request to reset a licence code in a prompt and efficient manner. I am now able to use my AOMEI software on a new PC.

A great resource and help

Megan and I worked together over a few days to resolve a few issues that were not easy to troubleshoot and diagnose. Her persistence and willingness to help came through loud and clear. I learned some helpful things along the way about the app in question and that will help me going forward too. Thanks so much for all you did and your kind, professional help!

Very quick response and inquiry solved.

Very quick response and inquiry solved. What more could you ask for.

GREAT

GREAT, FLAWLESS!!! My external hard drive could no longer be accessed. Important files were saved there for me! But thanks to this amazing tool, everything was quickly restored! The download, installation, everything was PERFECT! Thank you very much! Lanry Lucky, i must say, it was great!

Received excellent service from AOMEI…

Received excellent service from AOMEI so I highly recommend them and of course the excellent software.

for Lanry Lucky

for Lanry Lucky. AOMEI

Lanry Lucky refunded quick without any…

Lanry Lucky refunded quick without any problems, thanks!

Fiona

Fiona: Email support really tries to understand and solve the problem. Not everything is possible right away, but they do their best.

The "FREE" software is not free

The "FREE" software is not free. You can not diskclone SSD as they write on the webpage.