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AutelStore.co.uk

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233 条评价

4.5233 条评价
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关于 AutelStore.co.uk

数据更新
网站
www.autelstore.co.uk
分类
车辆与交通
所在地
中国
状态
待认证
近 12 个月
80 条评价
差评回复率
23%（7/31 条）
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+86-13429866263[email protected]www.autelstore.co.uk

商家自述

AutelStore.co.uk provides you original Autel Tools with online update including comprehensive diagnostic systems MaxiSys series (such as Autel Ultra, Maxisys Elite II PRO, MS906 PRO, MS908S PRO II, Ultra EV) and MaxiCom series (Such as Autel Ultra Lite, Autel MK908 PRO II, MK908 II, MK808s/ MK808Z, MK808Z-BT/ MK808BT PRO, MK808Z-TS/MK808S-TS, etc), as well as Autel IMMO Tools (Such as Autel IM508S, IM608 II, IM608 Pro II, XP400 Pro, etc). Also the new Autel 900 Series tablet (Such as Autel MK900, Autel MK900-BT/MK900BT, Autel MK900TS,Autel MP900/ MP900E, Autel MP900BT/ MP900-BT, Autel MP900TS,etc). AutelStore also provides innovative solutions for other specialized vehicle diagnosis, such as the TPMS Tools

以上内容由商家自行提供，未经平台核实。

AutelStore.co.uk靠谱吗？

AutelStore.co.uk（www.autelstore.co.uk）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 233 条用户评价，属于车辆与交通分类，口碑优秀。87% 的评价为 4 星及以上，12% 为 1 星；商家回复了 23% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient service, noting that software renewals, subscriptions, and purchases are completed smoothly within short timeframes with zero hassle. Consumers also deeply appreciate the friendly staff members and direct communication channels like WhatsApp that provide continuous guidance throughout the entire activation process. Some reviewers were not happy with product specifications, reporting frustrating situations where expensive diagnostic devices unexpectedly became completely unusable after standard updates. A few customers additionally mentioned experiencing poor customer support interactions, receiving unhelpful responses and rude communication when trying to resolve technical problems.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

M
Marius Gurzun英国 · 写过 2 条评价 · 体验于 2026-03-03 ·

I am very disappointed with the Autel…

I am very disappointed with the Autel MS906 Pro. After 1 year and 8 months of normal use, I accidentally performed a factory reset. Following the reset, all diagnostic software was completely removed, and the device became unusable. I was then required to pay for new subscriptions just to restore basic functionality. A professional tool should not become useless after a simple factory reset. Being forced to pay again to use a device I already purchased is extremely frustrating. I cannot recommend this product based on this experience.

AutelStore.co.uk 回复2026-03-05

Hello, regarding the issue you mentioned, I have already explained it on WhatsApp. Your device has been in use for 1 year and 8 months, and the warranty period we provide is 1 year. Your device is now out of warranty, and the upgrade service has also expired. In this situation, if you delete anything from the tablet and wish to retrieve it later, you would need to pay for a subscription. Re-downloading software or other files is only possible while the upgrade service is active. This is not aimed at you personally. Neither we nor Autel can provide subscriptions for free. That’s why, when introducing our products to customers, we usually remind them not to delete files easily after the subscription expires, as they cannot be restored afterward. Therefore, regarding your issue, we really have no way to resolve it without payment. Thank you for your understanding AutelStore Customer Servicec

D
David Norwich英国 · 写过 15 条评价 · 体验于 2026-01-27 ·

This company is a disgrace

This company is a disgrace. I bought a MK808z scanner from the autel uk outlet in December last year. It did the jobs required and I then wanted to recover some of my costs after selling my two cars. At 77 years of age I felt it was time to stop driving. I listed it on ebay. Autel then complained to ebay under thier VeRO programme that I was trying to sell a counterfeit scanner! and had ebay remove the listing. I have proof of purchase. Order number attached. Why are you blocking a legitimate sale Autel? Order Serial No.: UT251212109379 Order Date: Friday, Dec 12, 2025 Order Total Sum: £303.05 Update 28-1-26. Regarding the reply nelow. Consumers will take what they want from that reply. You deny having previous comminicate. In a previous review you autal.u.k where adamant that I had never bought from you and that I was trying to sell a counterfeit scanner. I removed that review to put up this review to add my ordere number references to prove I had purchased this scanner legally.. I will shortly be making a youtube video to highlight this issue of blocking legitimate customers from selling on their unwanted scanners.

AutelStore.co.uk 回复2026-01-28

Hello Sir, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you have encountered. Regarding the issue you described, we would like to clarify that we have not received any detailed feedback from you prior to this communication. As such, we were not previously aware of the situation you have raised. Based on your description, it appears that this matter may relate to Autel's official policies regarding product pricing restrictions. On platforms such as eBay, Amazon, and AliExpress, Autel enforces strict pricing guidelines for authorized distributors with legitimate qualifications in different regions. Sales channels not officially recognized by Autel are considered unauthorized and may be subject to further action by Autel. As an authorized distributor, we are not in a position to intervene in matters that may involve violations of Autel’s official policies. Therefore, we are unable to address the concerns raised in your negative review or provide further assistance regarding this specific issue. If you have any questions or require further clarification, we encourage you to reach out to Autel’s official support team directly at [email protected] for detailed information or resolution. Thank you for your understanding.

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