Hi Carolyn, thank you so much for your message and we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP and will be receiving more inventory in a day or two. Our Support team will contact you to provide further updates and assistance. Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
Ordering is easy. Shipping is quick. Of course most importantly are the sauces. They are all delicious and I not only love them but have given them as gifts.
Hi Lorie, 非常感谢您的消息，对于延迟我们深表歉意。由于订单量巨大且需求旺盛，您订购的Gift Box中包含的某件商品暂时缺货。我们非常重视和感激我们的顾客，团队一直在努力尽快解决这个问题。我们预计一两天内就能收到更多库存，会立即为您发货！我们的支持团队会联系您提供进一步的更新和协助。再次为延迟向您致以诚挚的歉意，非常感谢您的耐心、理解和支持。
Hi Michelle, 感谢您的消息，Bachan's团队始终在倾听顾客的声音，以便在力所能及的范围内不断改进。对于延迟我们深表歉意。由于订单量巨大且需求旺盛，您订购的Gift Box中包含的某件商品暂时缺货。我们非常重视和感激我们的顾客，团队一直在努力尽快解决这个问题。我们预计一两天内就能收到更多库存，会立即为您发货！我们的支持团队会联系您提供进一步的更新和协助。再次为延迟向您致以诚挚的歉意，非常感谢您的耐心、理解和支持。
Order arrived in timely manner and was kept updated . Only disappointment was the box was labeled with contents and my son who I bought it for , was the one who picked it up off the front step after it was delivered. Wish it was in nondescript packaging
I purchased this gift that was on my Christmas shopping list
I purchased this gift that was on my son's wish list. He won't open it until Christmas so I can't comment as of now. What I do know is that his Christmas list is always a few items and this year you guys made the cut.
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