Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications.
Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Package was delivered damp and wet, inside the bag.
banggood 回复2025-10-20
Dear customer,
Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best conditions.
We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at [email protected]
Best regards,
Banggood Team
What's good is that 99% of the time, your order arrives safely. And what could definitely be improved is that Banggood should verify whether the seller actually shipped the product. Because a few times, I've never received a product. And it's too much trouble to communicate with the seller. It would be easier to communicate with Banggood about the problem, so Banggood can take action against the seller.
banggood 回复2025-10-15
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Returns are very difficult when there are problems with products
banggood 回复2025-10-20
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer’s opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I ordered many items a couple weeks ago and one item WAS out of stock. Cool, send everything else and ship that when it comes in stock, right? Nope. Many of my things are delayed for ONE item that WAS out of stock. It has been in stock for a few days now and my order has not shipped yet.
I love my MJX H12Y12+. It is an absolute beast and it looks cool as hell. Even non-RC folks think it looks great. And then they see what it can do and they are truly impressed. Then I tell them all the upgrade parts (that I don't have yet, obviously) I ordered before I even drove it. LOL.
So, Banggood...I am happy with my things I have and I will probably be happy with my upgrades...whenever I will get them.
banggood 回复2025-10-20
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer’s opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Item arrived damaged,awaiting for part to be posted
Item arrived damaged, not fit for purpose.Vip service informed ,still waiting for a part to be posted from china.
banggood 回复2025-10-20
Dear customer,
Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best conditions.
We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at [email protected]
Best regards,
Banggood Team
I must admit I have been incredibly surprised by the quality of products I have purchased recently. Bang good's prices have been incredibly competitive in the area of the store I am particularly interested in. At this time there is no competitor who can beat them on costs.
banggood 回复2025-10-08
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Great image and build quality, but limited Chinese Android system without Google support. Netflix works fine, but other apps like COSMOTE TV don’t. Needs Android TV to reach full potential.
banggood 回复2025-10-07
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
In general the prices and if you know what to buy is ok.. however the refund process if something is wrong its pain... I never got in full the money i spent if something came broken etc...
banggood 回复2025-10-04
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Banggood need to fix their website. It takes you all the way through choosing items, giving you a price, applying discount and working out delivery charges before telling you that the item won't ship to your location. That's right, they work out the delivery charge and THEN tell you they can't deliver. Bizarre!
Just show me items which deliver to my address at the outset - you already know where I live when I log in
banggood 回复2025-10-04
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I received the ordered products inworking order and within the specifiied time frame …
I received the ordered products in working order and within the specified time frame. Only in the case of the battery scissors was the case damaged inside.
banggood 回复2025-10-02
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
The User Manual is quite bad, I have to ask an expert how to use this device but the design is really good.
banggood 回复2025-09-30
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Well, the description of the products is not efficient, sometimes relevant information is missing. I buy mainly technical and electronical tools, DIYs, mechanical tools etc. You should make a hundred per cent sure what a customer will get for his/her money. Eg. I cheched your description on Rigol 200 Mhz scope many times if the box contains the probes or not. One day it is in your description the other day it was missing. Finally I choose another type of scope with reliable description from you. But think it over. what if I choose another seller but not another product of yours...
banggood 回复2025-09-26
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I ordered a KuKirin scooter, it came very fast (4 days), but it had an issue, and the support didn't reply in a week, then they asked unnecessary questions.
banggood 回复2025-09-25
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team