We’re very sorry to hear about your bad experience. We request you to share more information on the issue so that we can investigate further, as your post doesn’t mention which supplier was involved. We’d really like the opportunity to look into this and support you. Please send the below details to [email protected].
Full Name:
Email Address:
Supplier name:
Issue Summary:
We’re very sorry to hear about your bad experience. The level of service you described does not reflect the experience we aim to provide.
To better understand what happened and investigate your concerns thoroughly, we have sent you an email requesting some additional information. Once we receive your response, we will review the interaction and take the appropriate steps to address your concerns.
Thank you for your patience and for giving us the opportunity to look into this matter. We value your feedback and are committed to improving our service.