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旅游度假

Bestairfares

100 条评价

3.0100 条评价
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关于 Bestairfares

数据更新
网站
www.bestairfares.com
分类
旅游度假
所在地
United States · Tucson
状态
待认证
近 12 个月
86 条评价
差评回复率
53%（26/49 条）
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8449541235[email protected]www.bestairfares.com

Bestairfares靠谱吗？

Bestairfares（www.bestairfares.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 100 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 47% 打了 1 星；商家回复了 53% 的差评；近 12 个月新增 86 条。数据最后更新于 2026-08-10。

用户怎么说

R
Rehan Khan · 写过 5 条评价 · 体验于 2026-06-11 ·

如果您看到任何关于……的正面评论

如果你看到任何关于这家公司的正面评论，那么它就是假评论，或者是给我提供了最好的机票，因为这家公司是我的巴基斯坦骗子。我以 1191 英镑的价格向他们预订了一张机票，但几天后他们取消了。他们拒绝了我的退款请求，但三周内没有任何退款。在浪费了整整一个月后，他们通过我的银行声称诈骗。然后银行就给我退款了。所以这是一种避免欺诈的做法。

Bestairfares 回复2026-08-06

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

G
Gayle Hart · 写过 4 条评价 · 体验于 2026-08-03 ·

骗子

我在寻找航班时偶然发现了这家公司。拨打了网站上的电话号码，他们确认了价格并向我发送了一封电子邮件确认。然后他们整晚都给我打电话，但我没有接听。最后一次接到电话是晚上 22.38，然后我就屏蔽了他们。没有一家信誉良好的旅行社会在深夜这个时候打电话推销。

Bestairfares 回复2026-08-06

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

J
Jessica Pinzon · 写过 1 条评价 · 体验于 2026-07-28 ·

很棒的服务

服务很棒，杰克非常乐于助人，很快就找到了解决方案！会推荐！

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

B
Barb · 写过 2 条评价 · 体验于 2026-07-26 ·

大卫非常乐于帮助我……

大卫非常乐于助人，帮助我以合理的价格预订了航班。

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

S
Susan Stone · 写过 1 条评价 · 体验于 2026-07-24 ·

辛西娅·威尔逊非常乐于助人，而且……

辛西娅·威尔逊非常乐于助人而且很有耐心。我从来没有注意到态度问题，这是一件很棒的事情。请给她加薪。工作做得很好。

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

S
Schrodrik Smith · 写过 1 条评价 · 体验于 2026-07-24 ·

是一个很大的帮助，我不知道我在做什么

是一个很大的帮助，我不知道我真正在做什么，但他一步一步地帮助我并让我更加了解它

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

A
Avi Desai · 写过 2 条评价 · 体验于 2026-07-23 ·

乔丹很快就非常有帮助……

Jorden 非常乐于助人，在 30 分钟内很快帮我找到了门票。 10/10

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

H
Helen · 写过 1 条评价 · 体验于 2026-07-23 ·

为我的旅行带来了最好的展会🤩🤩杰克……

为我的旅行提供了最好的展会🤩🤩 杰克超越了我，他很有耐心并且理解我的需求。他回答了我所有的问题，我按照承诺收到了门票。我也强烈推荐良好的沟通🤩🤩

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

L
L Brewer · 写过 1 条评价 · 体验于 2026-07-21 ·

大卫对更新我的…很有帮助。

大卫在更新我的预订方面非常有帮助，并且非常完整地解释了一切。 非常友善、友善且风度翩翩。服务很棒，会再次使用该服务。

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

T
Tabitha Reader · 写过 1 条评价 · 体验于 2026-07-15 ·

骗子

如果我不能给星星，我会的。我觉得有责任留下这篇评论。我为我的孩子买了两张从卡利起飞的周末机票。我在网站上完成了整个过程，很简单吧？大约 30 分钟后，我接到吉米的电话，说航班已超额预订，只有 1 辆基本出租车可用。所以我当然上当了，升级了门票，额外支付了 84 美元。我在航班起飞前 72 小时被告知，他们会得到行程单。但它从未到来。于是我拨打了电话号码，并得到保证，他们会在 24 小时内得到确认（这是星期三，航班原定是星期五）。所以我们打电话给阿拉斯加航空公司，他们说他们没有孩子们的乘客信息。他们说，即使门票是通过第三方购买的，他们的信息仍然应该在那里。这是我买票后整整一周的时间。于是我又打电话，无人接听。我用我其他孩子的电话打了电话，你猜对了，他们接听了。他们不仅回答了我的问题，还给了我一种态度。我花了几个小时与黛西、蕾哈娜和其他人聊天。当我问他们为什么航空公司没有我孩子的信息时，他们总是不回答我。这么个骗子。我从没想过我会被骗，但我只是凭着情感做出了决定。几个小时后，我在聊天中与一个名叫克里斯的人聊天，他说给我打电话询问座位的不是最好的机票，而是另一家公司。真是个笑话。请不要使用该公司。无论你做什么，都不要犯同样的错误。我们从未收到行程单或登机牌。我向政府报告了这些情况，也通知了我的银行。

Bestairfares 回复2026-08-06

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

B
Bazelais Jean Pierre · 写过 1 条评价 · 体验于 2026-07-08 ·

谢谢辛西娅·威尔逊

谢谢辛西娅·威尔逊。她对一些需要一段时间才能解决的事情提供了很大的帮助。她非常彻底地确保我们得到最优惠的价格！

Bestairfares 回复2026-07-30

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

I
I am not putting my name. · 写过 1 条评价 · 体验于 2026-07-08 ·

善良仁慈

首先，我是在航班起飞前几个小时写下这篇文章的。通常这个时候就可以拿到登机牌了。甚至可能早于这个时间。然而，百世机票的“客服人员”却是专职骗子。当他们答应在航班起飞前 48 小时到 24 小时内给我登机牌时，我站在电话旁等待，就像一个女孩在第一次约会后等待回电一样。没有什么。我第一次打电话的时候，迎接我的是一种势利的声音。我晚上 10 点给她打电话，她告诉我中午 12 点会收到登机牌。唉，没什么。我在凌晨 2:30 再次给她打电话，她告诉我预计早上 6 点到 7 点就到。剪得近一点，对吧？我严重怀疑她是否正在尽其所能为我拿到登机牌。首先，如果您不想真正去旅行，请选择这家“公司”。其次，他们需要在客户服务部门雇用更多员工，因为我真的不想整晚和这个女人在电话里玩长期游戏。谢谢你什么也没有。 更新！该航班从未预订过，他们给我发了假行程。笨蛋和白痴。永远不要通过这个机构，我希望他们得到他们应得的。

Bestairfares 回复2026-07-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

c
cristina Oliveira · 写过 1 条评价 · 体验于 2026-07-06 ·

我无法解决我的问题。

我无法解决我的问题。我从这家公司购买了旅行机票，但现在他们不接我的电话。我用现金支付，去机场检查我的机票，结果机票被取消了。天哪，我被骗了！我现在该怎么办？

Bestairfares 回复2026-07-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

M
MR Sean Pickering · 写过 8 条评价 · 体验于 2026-06-27 ·

我们提前全额支付了我们的费用。

我们提前全额支付了飞往曼谷的航班费用，却在出发前 3 天被告知航班已超额预订，事实上这并不是因为我们直接联系了航空公司，而且他们的经济舱仍有 30 多个座位。我们仍然没有收到退款，我们已联系我们的银行就此事提出争议。他们发送的一个骗局网站使用假电子机票，因为海湾航空无法识别这些电子机票号码。当我们联系时，您（必须不惜一切代价避开）这家公司当我们告诉他们航班没有超额预订并告诉我们向另一家公司预订时，他们对我们进行辱骂，我们这样做是因为我们已经支付了在泰国的住宿费用，并且不想再损失金钱。请避开这家公司！

Bestairfares 回复2026-07-08

Dear Customer, I hope this message finds you well. Please accept our sincere apologies for the inconvenience you experienced while attempting to book a flight with Bestairfares. We understand how frustrating this situation must have been, and we truly appreciate your patience and understanding. After reviewing the information you provided, we found that the reference number TBA2604799 does not belong to Bestairfares. We kindly request that you contact the correct travel agency associated with your booking reference, as we are unable to locate any records under this reference in our system. Thank you for bringing this to our attention. If you have any questions or believe the reference number was provided incorrectly, please feel free to contact us. Best regards, Emma Ellis Quality Manager Bestairfares

F
Fathima · 写过 6 条评价 · 体验于 2026-06-29 ·

欺诈服务I

我强烈建议任何考虑这家公司的人谨慎行事。 根据我的经验，我支付了机票费用，但在获取确认机票时反复遇到问题。尽管多次得到保证，一切都已确认并准备好旅行。航空公司告诉我，预订时尚未出票。这造成了很大的不确定性，导致我取消了旅行计划。 在整个过程中，我花了很多时间通过电话和电子邮件寻求澄清。我收到了有关我的预订状态的相互矛盾的信息，包括不同的机票号码以及反复保证门票将在稍后发布。不幸的是，这些保证与航空公司直接提供的信息不符。 作为客户，我发现沟通令人沮丧、耗时且缺乏透明度。我建议通过该公司预订的任何人都直接与航空公司独立验证其预订，并确保在做出任何旅行安排之前已正确签发机票。 在付款之前，我还建议索取公司的商业登记详细信息，检查独立审查并保留所有通信记录。 这篇评论反映了我的个人经历，旨在帮助其他消费者做出明智的决定。

Bestairfares 回复2026-07-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

T
Troy Guy · 写过 5 条评价 · 体验于 2026-06-22 ·

最好的机票是最差的机票……

Best Airfare 是我接触过的最差的机票公司。旧的诱饵和开关。你在他们身上看到的任何正面评论都是一堆谎言。我们提前一个半月购买了机票，然后他们取消了我们的预订，说他们尝试联系我们，因为在我们按照提供给我们的价格购买机票后几个小时，价格就上涨了。他们必须向我们收取更高的价格。 一群不会说英语的人。这家公司是一个骗局！！！！他们用低价引诱你，然后告诉你他们试图打电话给你取消，因为定价不正确。他们就是一群胡言乱语的人，目的是引诱你从他们那里买票。 去他妈的那个公司！！！！

Bestairfares 回复2026-07-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

J
Jenny Patel · 写过 2 条评价 · 体验于 2026-06-19 ·

我真的很高兴能与有史以来最好的经纪人互动……

我真的很高兴能与来自 bestairfares.com 的吉米进行互动，他的分机号是 188，说实话，这是第一次有人在第一次尝试时真正帮助我，就像他是大家应该联系任何与航班相关的人一样！他是最棒的，我很高兴我直接打电话给他！没有第二个电话一切都做得很好，他将成为我会一次又一次打电话预订的人

Bestairfares 回复2026-07-01

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

M
Mekeila Proctor · 写过 1 条评价 · 体验于 2026-05-25 ·

优质的服务找到了航班

Bestairfares 回复2026-06-08

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

M
Michael · 写过 6 条评价 · 体验于 2025-09-13 ·

没有回复，无法联系他们，我的电话被屏蔽了，有回复希望能找到你，如果你被抢了 1200 英镑，你感觉如何，我还在寻找其他线路

说实话不喜欢你们公司 你已经询问了我的详细信息，你已经得到了 您对所有被您诈骗的客户的回复都是一样的 在您的系统上找不到您已阻止我给您打电话，这是预料之中的。我仍然不期望 从这篇评论中得到答复，但我会坚持下去，因为你们是不诚实的人，从诚实的人那里拿钱

Bestairfares 回复2026-06-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

A
Anjum A · 写过 1 条评价 · 体验于 2026-04-21 ·

糟糕的经历

提供的客户服务非常无益。预订航班后，我接到电话，要求我额外支付 500 英镑，因为他们说我预订的航班不正确。我的妻子和孩子乘坐回程航班，等待了两个小时，后来由于不明原因延长到了八个多小时。此外，我通过预订的公司没有与我联系。他们没有通知我延长住宿时间，也没有提供任何住宿。我不会推荐这家公司并建议其他人避免它。客户服务非常差。