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旅游度假

Bestairfares

100 条评价

3.0100 条评价
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关于 Bestairfares

数据更新
网站
www.bestairfares.com
分类
旅游度假
所在地
United States · Tucson
状态
待认证
近 12 个月
86 条评价
差评回复率
53%(26/49 条)
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Bestairfares靠谱吗?

Bestairfares(www.bestairfares.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 100 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 47% 打了 1 星;商家回复了 53% 的差评;近 12 个月新增 86 条。数据最后更新于 2026-08-10。

用户怎么说

Z
Zacorey Zellner · 写过 1 条评价 · 体验于 2026-03-09 ·

这是一次很棒的沟通,而且非常顺利……

这是一次很棒的沟通,进展非常顺利。伊芙非常乐于助人

Bestairfares 回复2026-03-11

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

c
customer · 写过 1 条评价 · 体验于 2026-02-11 ·

骗局!!!!

去年,我们在 Bestairfares.com 上为我们两个人预订了从明尼阿波利斯飞往西雅图的航班,但由于我丈夫的医疗紧急情况而不得不取消。他们说他们会给我们退款。当我们开始使用它时,他们告诉我们它已经过期了!当我们支付 800 美元购买两张门票时,他们从未告诉我们任何有关过期日期的信息。这个地方是一个骗子,我希望其他人意识到他们有多么糟糕的商业行为。他们是一个骗局!

M
Melissa Villa · 写过 1 条评价 · 体验于 2026-02-06 ·

第二个请求

第二个请求 - 取消确认和退款 尚未收到我的取消请求和今晚航班起飞的确认,并且我尚未收到取消确认。我还尝试拨打我收到的电子邮件中列出的电话号码;然而,我的电话多次被转至语音信箱,并且该号码被标记为可能的诈骗号码。因此,我要求书面确认我的取消以及有关我获得退款或航班积分的资格的信息。

R
Ryan · 写过 2 条评价 · 体验于 2025-12-14 ·

骗局!!!!!!!

E
ELIZABETH WARILLE · 写过 2 条评价 · 体验于 2026-02-02 ·

他们不接听电话

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Krithi · 写过 1 条评价 · 体验于 2026-01-10 ·

我已经订了从...的机票

我周三从bestairfare订了机票,已经4天了,4天后他们带来了一张机票,说已付款,而且是确认的PNR号码,却从印度航空发现付款尚未完成,而且不是有效的预订,这绝对是糟糕的服务,客户被要求支付周三支付的额外票价,但机票PNR参考仍然说付款尚未完成。 随行乘客是一名70岁的老人和一名6岁的孩子,情况非常紧张。 这是非常糟糕的服务

Bestairfares 回复2026-01-30

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

T
Tae Lee · 写过 2 条评价 · 体验于 2026-01-09 ·

我通过网站预订了…

我是2025年12月27日通过网站预订的,上面说要等确认后才能确认。 我在同一天接到他们经纪人的电话,谈话后我明确告诉他我不想要这笔交易。 他们把价格提高了近一倍,而且经纪人似乎想对我做一些见不得人的事,所以我告诉他我不想做超过3次的交易。 他说好吧,它被取消了,但我今天(2026年1月9日)在我的信用卡上看到了这笔费用,我首先对这笔费用提出异议,并试图致电客户服务,但没有联系。 如果我再次看到它,我将继续对指控提出异议。 如果我继续看到这项指控,我也会报告这一点。 请让我走。不要浪费别人宝贵的时间和金钱。

Bestairfares 回复2026-01-30

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

L
Lonea Lawrence · 写过 1 条评价 · 体验于 2026-01-05 ·

诈骗公司

Bestairfares 回复2026-01-30

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

K
Karola Cordero · 写过 1 条评价 · 体验于 2025-12-31 ·

我的体验非常好

Bestairfares 回复2026-01-03

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

J
Javier Gayo · 写过 1 条评价 · 体验于 2025-12-31 ·

亚历克斯·琼斯(Alex Jones)和加里·摩根(Gary Morgen)非常细心,反应迅速……

非常细心,反应和回答问题很快

Bestairfares 回复2026-01-03

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

J
Jim · 写过 3 条评价 · 体验于 2025-12-30 ·

亚历克斯·琼斯非常乐于助人而且很有礼貌......

亚历克斯·琼斯在整个过程中非常乐于助人并且很有礼貌。

Bestairfares 回复2026-01-03

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

J
James Macdonald · 写过 3 条评价 · 体验于 2025-12-29 ·

亚历克斯·琼斯(Alex Jones)很有帮助,并已发送......

亚历克斯·琼斯(Alex Jones)很有帮助,并已发送电子机票

Bestairfares 回复2026-01-03

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

A
Alecia Grant Thompson · 写过 1 条评价 · 体验于 2025-12-24 ·

亚历克斯·琼斯很棒

亚历克斯·琼斯很棒。他确保我检查了航班的所有详细信息。

Bestairfares 回复2026-01-03

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

N
Nichelle Stallings · 写过 1 条评价 · 体验于 2025-12-22 ·

服务好

服务很好,客户服务非常迅速和高效。卡罗尔是我的经纪人

Bestairfares 回复2026-01-03

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

J
Jack BM · 写过 3 条评价 · 体验于 2025-12-10 ·

标题:警告:BestAirFares.com 是一个骗局,存在欺诈行为

我在极度沮丧和情绪困扰的情况下写这篇评论。我敦促所有考虑使用 BestAirFares.com 的人立即在其他地方预订。这家公司实施了一项欺诈计划,让我在偷了钱后滞留在机场。 以下是我所经历的磨难的事实: 2025年11月21日,我使用他们的客服号码(x-xxx-xxx-1235)预订了飞往曼谷(BKK)的往返机票。预订流程似乎很标准:我提供了付款信息,完成了收费,然后我收到了一封看似正式的确认电子邮件,其中包含 PNR(乘客姓名记录)。 为了勤勉起见,我立即直接联系了联合航空以核实我的预订。美联航的一位代表确认我拥有一张与我的姓名和确认号码相关联的合法有效机票。我感到安全并为我的旅行做好了准备。 出发当天,我到达机场办理登机手续时,美联航柜台人员通知我我的机票不再有效。代理人透露,机票已被取消,并已处理全额退款,但资金被退回到一个完全不同的、未经授权的第三方账户。我的预订已经消失,出发前几个小时我被困在登机口。 欺骗仍在继续: 在惊慌失措的情况下,我拨打了 BestAirFares 的电话号码,号码与我预订时以 (x-xxx-xxx-1235) 结尾的号码相同。当我解释情况时,代理否认对我的预订有任何了解。他们声称我持有的确认电子邮件不是由他们公司正式发出的,尽管它是从他们的域发送的。这种煤气灯令人难以置信的痛苦,让我在机场流下了眼泪。 结论: BestAirFares.com 故意参与欺诈性的“诱饵和转换”计划。他们拿走你的钱,发出临时确认函,在你不知情的情况下取消你的机票

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MrSpider · 写过 1 条评价 · 体验于 2025-10-16 ·

小心这个网站

小心这个网站。我从惨痛的教训中吸取了教训。 当您在本网站预订机票时,您将收到初始确认电子邮件。之后,您将立即收到一封来自“[email protected]”的电子邮件,其中包含不同的确认号码,其中包含您的所有行程详细信息和乘客信息。这些骗子会告诉您,您将在两周左右收到出票,因为必须以团体预订的方式完成。然后有一天,天气晴朗时,您会意识到旅行由于某种原因被取消了。 当我急于计划旅行时,我没有意识到我的所有信息都被传递给了骗子。我再也不会在第三方旅游网站上订票了。

Bestairfares 回复2025-12-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

G
George Franco · 写过 1 条评价 · 体验于 2024-12-22 ·

⚠️警告=金钱损失

⚠️ 警告:与 BestAirFare.com 开展业务可能会让您的资金面临严重风险。 我想与 BestAirFare.com 分享我的麻烦经历,以帮助防止其他人经历同样的困难。 2024 年 4 月,BestAirFare.com 从我的信用卡中收取了 12,332.70 美元的费用,购买了 2024 年 12 月 22 日从 BOS 飞往 PUJ 的 15 张机票。在七个月的时间里,该公司一再承诺会出票。尽管做出了这些保证,他们最终只交付了 15 张门票中的 3 张。 2024 年 11 月 11 日,BestAirFare.com 同意为 12 张未出票机票退款 9,766.50 美元。然而,截至今天,我还没有收到退款——只是继续承诺,没有采取任何行动。 这种情况造成了巨大的财务和情感压力。我被迫在最后一刻以更高的价格重新预订家人的假期。除了压力和不便之外,我还损失了近万美元,公司还没有退还。 根据我的经验,我强烈建议您在考虑与 BestAirFare.com 进行任何业务时要格外小心。

Bestairfares 回复2025-12-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

T
Tim Pilcher · 写过 3 条评价 · 体验于 2025-12-02 ·

整改审查

我发布此消息是因为试图欺骗我的实际供应商(Cheapflights)在他们的电子邮件中包含一个链接,该链接将 TrustPilot 上有关 Cheapflights 的评论重定向到 BestFares 页面! 终极骗子! [我的原始评论:在没有通知我们的情况下取消了航班。 幸运的是,我每隔几天检查一次,所以我很早就发现了。 多次拨打电话号码,给出“停止服务”录音消息。]

Bestairfares 回复2025-12-08

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

A
Anne Gill · 写过 1 条评价 · 体验于 2025-10-16 ·

这是最好的经历,并且会…

这是最好的体验,完全会向所有人推荐这个团体!我们玩得很开心! 威廉·道森是个谦虚的人!他帮助了我们很多!我的旅行很棒!

Bestairfares 回复2025-12-08

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

d
doris alvarez · 写过 1 条评价 · 体验于 2025-11-13 ·

我的票从未被处理过,我......

我的机票从未被处理过,到达机场后我必须购买新机票 我要求退款,但尚未收到退款 我尝试拨打该号码,但显示这是一个诈骗电话

Bestairfares 回复2025-12-08

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected] team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares